A-Z Vakansie Verblyf

2 reviews

Self Catering

Reviews

1.8/ 5

Based on 2 reviews

Cleanliness

1.0

Location

2.5

Value for money

1.0

Service

2.0

Safety

2.5

Tharvania P

Short stay ⋅ Family with teenagers

2.6

Mar 2024

Stay was not as I expected it to be. Location and safety were up to standard; however, I did not get to use the swimming pool or be in that area because it was not clean. The pictures of the house were deceiving as the place was not as spacious as it appeared in the provided pictures. No table was provided inside the house. My stay was not as I expected it to be.

Cleanliness

1.0

Service

3.0

Location

4.0

Safety

4.0

Value for money

1.0

Room stayed in

Two Bedroom Cottage

View host response

Wilma

A-Z Vakansie Verblyf

It's not true. There are no pictures with the table inside. The pool area was clean and there were other people also using the area; they were not alone on the property. None of my photos have been changed. What you see is what you get. The only thing that's not in order at the pool side is the jacuzzi that we are currently installing.

This review has been automatically translated using Google.

Christopher S

Short stay ⋅ With partner

1.0

Jun 2024

Horrible stay came back more stressed than anything else. The worst holiday ever, inadequate hot water, geyser had unending issues. Dirty blankets like someone slept with it before. The place smells dusty and the shower was a hand shower that was converted to a full shower. Terrible! And worst of all, the lady was so defensive when asked for assistance.

Cleanliness

1.0

Service

1.0

Location

1.0

Safety

1.0

Value for money

1.0

Room stayed in

Two Bedroom Cottage

View host response

Wilma

A-Z Vakansie Verblyf

I’d like to address some feedback about your recent stay. I would like to assure you that the unit was thoroughly cleaned before you arrived, with 3 clean blankets provided initially, understanding your needs I provided you with 2 additional blankets to ensure your comfort. Regarding the hot water issue, the unit is connected to a gas geyser that provides hot water to the kitchen and bathroom, sometimes excessive use of cold water can temporarily affect the hot water to the shower, a detail that I explain to all guests on arrival. The shower handheld feature can be adjusted for different heights, catering for various preferences. I take feedback very seriously and try to address every concern fairly. It's important to distinguish between legitimate issues and occasional misunderstandings. Despite any challenges, it's worth noting that our place has been frequented by returning guests. If you have any concerns and would like to verify anything mentioned here, please feel free to reach out to me directly. I'm more than happy to provide contact information for references. Have a nice day.

This review has been automatically translated using Google.