Eden Dunes 78

4 reviews

Self Catering

Reviews

4.5/ 5

Based on 4 reviews

Excellent

Cleanliness

4.5

Location

5.0

Value for money

4.3

Service

4.5

Safety

4.0

Khuthali Z

Short stay ⋅ Family with young children

5.0

Jun 2024

Great great great. Great great great great.

Cleanliness

5.0

Service

5.0

Location

5.0

Safety

5.0

Value for money

5.0

Monique S

Short stay ⋅ Family with young children

4.8

Sep 2024

Lovely relaxing stay! Will stay here again! Lovely stay. Susan assisted us immediately with our problems. We were unable to use the WiFi the last 4 days of our stay. The toilet was fixed as soon as we reported it. Dishwasher not working. But still a lovely stay.

Cleanliness

4.0

Service

5.0

Location

5.0

Safety

5.0

Value for money

5.0

Yusuf N

Short stay ⋅ With partner

4.6

Feb 2024

Awesome. Had a wonderful time close to all amenities.

Cleanliness

4.0

Service

5.0

Location

5.0

Safety

5.0

Value for money

4.0

Anonymous Guest

Long stay ⋅ Family with young children

3.4

Aug 2024

Cleanliness

5.0

Service

3.0

Location

5.0

Safety

1.0

Value for money

3.0

View host response

Stephen

Eden Dunes 78

Hi Sheldon. Thank you for sharing your feedback. We're sorry to hear about any issues with the door locks. While we weren’t aware of this during your stay, we encourage guests to let us know about any concerns so we can address them promptly. We did check the locks after your stay, and they seemed in working order, but we’ll continue monitoring to ensure they meet our guests’ expectations. We regret that nearby construction noise disrupted your stay. While we don’t have control over the maintenance of neighbouring units within Body Corporate’s guidelines, we understand the importance of a peaceful environment and apologize for any inconvenience. We’re working on improving the lounge seating to make it as comfortable as possible. New cushions were already in the process of being reupholstered during your stay, but they unfortunately weren’t finished in time. Thank you for your patience as we work to enhance our space. Power outages in the area have indeed been challenging, especially with Eskom transformer issues affecting Shelly Beach. We appreciate your understanding as we navigate these broader circumstances. We strive to keep Wi-Fi consistent for our guests, though power outages do occasionally impact availability. It was functional at check-in, but if there were interruptions, we apologize and encourage guests to reach out so we can assist in real time. Thank you again for your insights; they help us improve the experience for all future guests Regards,