Mulu Lodge

7 reviews

Lodge

Reviews

2.8/ 5

Based on 7 reviews

Cleanliness

2.9

Location

3.0

Value for money

2.7

Service

2.6

Safety

3.0

Watiswa T

Short stay ⋅ Family with teenagers

1.8

Mar 2022

It was traumatic and brought a lot of stress to me and my kids. I booked in via the website. I thought it's a class lodge, but to my surprise it was dirty the furniture gathering dust, I had to call the assistant by the name of Lisa to change the sheets for us, no top sheet provided. Their linen is sub standard. We have to use our fumigation spray to kill mosquitoes. No electric kettle with cup, coffee or tea nor sweeteners. As if the above was enough, we have to endure screams for 2 days of a couple engaging in sexual intimacy which left my teenage daughters and myself very traumatised. The place is pathetic doesn't meet the standards of a lodge. I'm just lost for words to further explain the poor conditions of that place you so called a lodge. I'm from Eastern Cape and will never recommend that place to anyone. It left us very traumatised. In the middle of the night you're woken up with doors banged, people who are staying inside there coming in and out talking on top of their voices.

Cleanliness

1.0

Service

1.0

Location

4.0

Safety

2.0

Value for money

1.0

Room stayed in

Deluxe Room

View host response

Robert

Mulu Lodge

The client booked the room for 2 but brought an extra person. This drama was in response to a polite request for the client to pay for the extra person. The client eventually left without paying for the extra person. This was reported the booking consultant immediately after we noticed 3 persons checked-in instead of the 2 booked for.

This review has been automatically translated using Google.

Anonymous Guest

1 night stay

1.0

Jan 2022

Cleanliness

1.0

Service

1.0

Location

1.0

Safety

1.0

Value for money

1.0

Room stayed in

Executive Room

Chanel J

1 night stay ⋅ With partner

3.8

Jan 2021

It was lovely. Kind people, we really enjoyed our stay.

Cleanliness

4.0

Service

4.0

Location

3.0

Safety

4.0

Value for money

4.0

Room stayed in

Premium Room

Anastasia A

Short stay ⋅ Large group

2.4

Jan 2021

It's was not enjoyable, we were not allowed to use the pools or talk very loudly. I wouldn't recommend Mulu Lodge for a group getaway, their management is very unprofessional.

Cleanliness

3.0

Service

1.0

Location

2.0

Safety

3.0

Value for money

3.0

Crystal A

1 night stay ⋅ With partner

5.0

Oct 2020

The little time at Mulu Lodge was worth it. I would highly recommend Mulu Lodge to anyone looking for a little getaway. Even if it's just for an evening.

This review has been automatically translated using Google.

Cleanliness

5.0

Service

5.0

Location

5.0

Safety

5.0

Value for money

5.0

Room stayed in

Premium Room

Elsabe B

1 night stay ⋅ With partner

4.2

Nov 2020

Good value for money. We were greeted by very friendly staff. Our room was clean and comfortable. The owner went the extra mile to get up at 3:30 to open the gate for us so that we could leave for the airport. Safe place to stay.

Cleanliness

4.0

Service

4.0

Location

4.0

Safety

5.0

Value for money

4.0

Room stayed in

Premium Room