Coelacanth Guest House
Ontmoet jou gasheer
Kyk 'n bietjie na die gasheer se rekord.
4.3/5
Gail & John Geverifieer
Eiendomme 1
Resensies 13
Op LekkeSlaap 9 jaar
Opsomming van Resensie
Bertie F - Aug 2023
Algehele gradering
Baie oulike plekkie.
Ruan V - Apr 2023
Algehele gradering
Die diens was baie goed.
Coelacanth Guest House se terugvoer
Goeiedag Ruan, baie dankie vir die uitsteekde boodskap. Baie dankiebaar en was 'n groot plesier om jou by ons te hê. Ons welkom jou einge tyd. Baie dankie
Bathandwa N - Jan 2023
Algehele gradering
Issues.
Coelacanth Guest House se terugvoer
Dear Bathandwa, we cannot apologise enough for the inconvenience caused during your stay.
We have discussed this with our housekeeper Sylvia, unfortunately, she misunderstood that both the rooms needed to be serviced, not just the one as was done. Drinking bottled water is only supplied once during the guests' arrival. However, everything else that you mention should have been taken care of during the room servicing. We would also like to say thank you so much for the rest of your positive review, it is deeply appreciated.
Please accept our sincere apologies, both from John and Gail and Sylvia.
Warmest regards.
Judy B - Jul 2022
Algehele gradering
A great stop on our way - very comfy.
Coelacanth Guest House se terugvoer
Hi Judy.
It was an absolute pleasure to have you and your hubby around. We are really humbled with your stunning review and touched our hearts. We wish you the best for the rest of your year ahead and looking forward to hosting you again in the future.
Regards
John and Gail
Stef B - Des 2021
Algehele gradering
Baie aangenaam, privaat, oulike dekor.
Anonieme gas - Sep 2019
Algehele gradering
Theuns T - Okt 2017
Algehele gradering
Baie netjies en gerieflik.
Andrea B - Jul 2017
Algehele gradering
Fantasties.
Ann-marie L - Mei 2016
Algehele gradering
Pragtig!
Coelacanth Guest House se terugvoer
Beste Ann-marie, baie dankie vir u pragtige resensie, dit word baie waardeer. Ons was verheug om te hoor dat julle julle verblyf geniet het. Ons hoop julle sal ons weer besoek as julle weer in ons deel van die land is, en hoop ook dat julle die res van jul vakansie in Mossel Baai sal geniet.
Beste wense van John en Gail.
Annatjie V - Mei 2016
Algehele gradering
Awesome!
Heila S - Okt 2016
Algehele gradering
Ons het die Fast Room gebruik en dit is letterlik net slaap en ry, wat mooi en netjies is.
Awie En Anna-marie H - Des 2016
Algehele gradering
'n Bietjie teleurstellend, maar goed.
Lees meerCoelacanth Guest House se terugvoer
Dear Awie, thank you for your feedback. We appreciate both the positive and the negative so that we can improve our service.
We really apologize for the inconvenience that was caused due to the meal/dinner. We have since made contact with Travelground to update this service. It is only available by prior arrangement. Awie, with regards to the hosts presence with our guests we have found that, most guests prefer us to be available but to give them space, normally after check in we leave the guests to their own privacy. We then greet them at breakfast the next morning and this is where the social aspect normally comes into play. We wish you a great 2017 and many happy travels ahead. Warm Regards from John and Gail.
Michelle V - Mrt 2016
Algehele gradering
Uit plek gevoel.
Coelacanth Guest House se terugvoer
Dear Michelle, firstly thank you for taking the time to write this review. We definitely value all constructive criticism as it only helps us to improve our business.
Michelle, with regards to your booking choice, you did choose our budget accommodation choice which is the cheapest we offer and falls just above a backpacking rate. This inexpensive choice has a shared bathroom, many guests prefer to make use of this alternative as during these financially challenging times it helps to keep their costs down. We apologise profusely that our cats were a nuisance and, in future, we will take every possible step to keep them away from our guests.
The area unfortunately, we are not able to change, Kidd's Beach can be clearly seen as situated 28 km from East London, this sadly we cannot change. We can only hope that guests continue to book with us and enjoy the peace and tranquillity, and the safety that the Village lifestyle brings to one. Michelle, we cannot apologise enough that you did not have a good experience with us. We will definitely address your concerns.
Have a wonderful day going forward.
Warm regards from John and Gail.
- Kapasiteit: 10 mense
- Geen kinders
-
Inkloktyd: 14:00 tot 21:00
Uitkloktyd: 10:00 - Adres: Village View-weg 186, Kidd's Beach, Oos-Londen, 5264, Oos-Kaap
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