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Melrose Hideout

9 reviews
B&B

Reviews

4.2/ 5

Based on 9 reviews

Very Good
Cleanliness
4.2
Location
4.3
Value for money
3.9
Service
4.1
Safety
4.2
Manogran M
Long stay ⋅ Family with young children
5.0
Dec 2023

Good value for money, safe and secure, and very friendly staff. The venue is safe and well located within the Melrose Arch area and within close proximity to Sandton and easily accessible routes.

Cleanliness
5.0
Service
5.0
Location
5.0
Safety
5.0
Value for money
5.0
Room stayed in
Double and Single Ro...
Room stayed in
King Deluxe Room 5
Sophie
Melrose Hideout

Good day, thank you for your feedback. You were a kind family, and it was a pleasure hosting you. We hope to have you again soon. Regards, Melrose Hideout

Goeie dag, dankie vir jou terugvoer. Julle was 'n gawe gesin, en dit was 'n plesier om julle te huisves. Ons hoop om jou binnekort weer te hê. Groete, Melrose Hideout

This review has been automatically translated using Google.
Jenna F
Short stay ⋅ Large group
5.0
Jul 2023

The staff is friendly and the place is nice an clean but just the owner needs to be more friendly. See stars.

Cleanliness
5.0
Service
5.0
Location
5.0
Safety
5.0
Value for money
5.0
Room stayed in
Queen Room 3
Sophie
Melrose Hideout

Good evening Thank you for visiting Melrose Hideout it was a pleasure to host you. The person you meet is probably not the owner as the owner is out of the country, but we apologize please do visit us again. Thank you once again for being part of The Melrose Hideout Family Regards Melrose hideout B&B

Goeienaand Dankie vir jou besoek aan Melrose Hideout dit was 'n plesier om jou te huisves. Die persoon wat jy ontmoet is waarskynlik nie die eienaar nie aangesien die eienaar uit die land is, maar ons vra om verskoning, besoek ons asseblief weer. Weereens dankie dat jy deel is van The Melrose Hideout Family Groete Melrose skuilplek B&B

This review has been automatically translated using Google.
Jenna F
1 night stay
5.0
Jun 2023

The best I felt home I'll go back over and over again. The staff went out of there way, Busi, your service is amazing, keep up the good work. The rooms were so clean, you can eat on their floors or in the bathrooms.

Cleanliness
5.0
Service
5.0
Location
5.0
Safety
5.0
Value for money
5.0
Room stayed in
King Deluxe Room 5
Room stayed in
King Studio Deluxe R...
Room stayed in
Queen Room 3
Sophie
Melrose Hideout

Thank very much we really appreciate your support . Baie Dankie Regards Melrose Hideout

Baie dankie ons waardeer u ondersteuning opreg. Baie Dankie Groete Melrose Skuilplek

This review has been automatically translated using Google.
Gerrit D
1 night stay ⋅ On business
4.6
Nov 2024

Perfect for what I needed - safe, ideal location. Exactly what I need for overnight. Two items that need attention: 1. No holding water at sink. 2. No table next to the sink for bathing things such as brushes, toothbrushes, razors - so have to sit on the floor.

Perfek vir wat ek nodig het - veilig, ideale ligging. Presies wat ek nodig het vir oornag. Twee items wat aandag kort: 1. Geen hou water by wasbak. 2. Geen tafel langs wasbak vir badmaker goed soos borsel, tandeborsel, skeergoed - so moet dan op die grond sit.

This review has been automatically translated using Google.
Cleanliness
4.0
Service
5.0
Location
5.0
Safety
5.0
Value for money
4.0
Room stayed in
Queen Room 11
Manuel D
1 night stay ⋅ With partner
3.0
Nov 2024

Staff was friendly but it's not worth its price. The lady at reception was friendly. The room was neat, but it is not convenient for older persons. There were also no suitable TV channels. There wasn't even coffee etc. not in the room. There was no water in the cold tap in the bathroom by the sink. I reported it, but no attention was given.

Personeel was vriendelik, maar dit is nie sy prys werd nie. Die dame by ontvangs was vriendelik. Die kamer was netjies, maar dit is nie gerieflik vir ouer persone nie. Daar was ook nie geskikte TV-kanale nie. Daar was nie eers koffie ens. in die kamer nie. Daar was nie water in die koue kraan in die badkamer by die wasbakkie nie. Ek het dit gerapporteer, maar daar was nie aandag aangegee nie.

This review has been automatically translated using Google.
Cleanliness
3.0
Service
3.0
Location
4.0
Safety
3.0
Value for money
2.0
Room stayed in
Queen Room 3
Sophie
Melrose Hideout

Hello Sir, Thank you for visiting Melrose Hideout. We apologize for the shortcomings during your stay. We have quality beds and our mattresses are foam material for a client's comfortable sleep. The TV is open view, the channels were default. The sink also had cold water, it was opened when you reported it. We also have coffee facilities for our guests and everything is provided in the room. We apologize for the inconvenience and would like to offer you another room for your next stay for your convenience that we offer here at Melrose Hideout. Thank you.

Hallo meneer, dankie dat u Melrose Hideout besoek het. Ons vra om verskoning vir die tekortkominge tydens u verblyf. Ons het kwaliteit beddens en ons matrasse is skuimmateriaal vir 'n kliënt se gemaklike slaap. Die TV is oop sig, die kanale was verstek. Die wasbak het ook koue water gehad, dit is oopgemaak toe u dit aangemeld het. Ons het ook koffiegeriewe vir ons gaste en alles word in die kamer voorsien. Ons vra om verskoning vir die ongemak en ons wil u graag nog 'n kamer aanbied vir u volgende verblyf vir u gemak wat ons hier by Melrose Hideout bied. Dankie.

This review has been automatically translated using Google.
Kwena M
1 night stay ⋅ With partner
2.8
Aug 2024

Just glad I had a roof over my head. Room was okay but stuffy on arrival. The room allocated was right at reception and the noise was unbearable.

Cleanliness
2.0
Service
3.0
Location
2.0
Safety
4.0
Value for money
3.0
Room stayed in
VIP Deluxe King Room...
Sophie
Melrose Hideout
Hello Kwena We are sorry to hear that you had a negative experience at our guesthouse. We take cleanliness and comfort very seriously, and we apologise for falling short in those areas. About the noise, the guesthouse was fully booked, so some guests were up and down the whole night. We are usually a very quiet place. I deeply regret any discomfort caused and am committed to making things right. Thank you. Kind regards Paballo
Jenna F
1 night stay ⋅ Large group
5.0
Jun 2023

The best I ever had, the best. Wow, words can't explain my stay, just wow, we felt at home the treatment was the best. Busi, keep up the good work.

Cleanliness
5.0
Service
5.0
Location
5.0
Safety
5.0
Value for money
5.0
Room stayed in
Double and Single Ro...
Room stayed in
King Studio Deluxe R...
Room stayed in
Queen Room 3
Sophie
Melrose Hideout

Thank you very much for visiting us. It was a pleasure hosting you please call again. Regards Melrose Hideout B&B

Baie dankie dat u ons besoek het. Dit was 'n plesier om u te huisves, skakel asseblief weer. Groete Melrose Hideout B&B

This review has been automatically translated using Google.
Anonymous Guest
Short stay ⋅ With partner
4.4
May 2023

Cleanliness
5.0
Service
5.0
Location
4.0
Safety
5.0
Value for money
3.0
Room stayed in
Queen Room 3
Sophie
Melrose Hideout
Thank you for visiting Melrose Hideout B&B We are happy that you enjoyed your stay with us. We do apologize for what has inconvenienced your stay, we will improve and when you come visit us we will make sure all is well. 1. We apologize for the noise our B&B is always quiet and peaceful to all our guests . 2. Because we have been having a volume of load shedding our inverters don't get enough time to charge, normally is goes on for 5 hours we apologize for that. 3. We have rooms that has DSTV its just that the room you booked has openview. we also have DSTV premium in the main lounge Our apologies. Hope to see you again soon. thank you Melrose Hideout B&B thank you
Rolien B
Short stay ⋅ With partner
2.6
Jun 2023

Wild party. Unfortunately, we did not have a nice stay at Melrose Hideout. Our sleep was interrupted all night by a wild party outside. We felt unsafe and worried about our vehicle parked near the party. We also did not get a queen-size bed as we had booked, but a regular double bed. There was no coffee or milk in our room, only one tea bag. The hand soap bottle was also empty. Our breakfast was not ready at the agreed time the next morning and the staff were not properly dressed for work. The guest house did apologize to us and said that it was a one time event.

Wilde partytjie. Ons het ongelukkig nie lekker gebly by Melrose Hideout nie. Ons slaap is heelnag onderbreek deur 'n wilde partytjie buite. Ons het onveilig gevoel en was bekommerd oor ons voertuig wat naby die partytjie geparkeer was. Ons het ook nie 'n koningingrootte-bed gekry soos ons bespreek het nie, maar 'n gewone dubbelbed. Daar was nie koffie of melk in ons kamer nie, net een teesakkie. Die handeseep botteltjie was ook leeg. Ons ontbyt was nie gereed op die afgesproke tyd die volgende oggend nie en die personeel was nie behoorlik geklee vir werk nie. Die gastehuis het ons wel om verskoning gevra en gesê dat dit 'n eenmalige gebeurtenis was.

This review has been automatically translated using Google.
Cleanliness
4.0
Service
1.0
Location
4.0
Safety
1.0
Value for money
3.0
Room stayed in
Queen Room 3

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4.2/5

Sophie Verified

Properties 2

Reviews 9

On LekkeSlaap 2 years

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From
From R 800
per night (sleeps 2)
9 reviews
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From
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per night (sleeps 2)
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  • Free cancellation up to 24 hours before your stay!
  • Capacity: 22 people
  • No children under 1
  • Check-in: 14:00 to 00:00
    Check-out: 10:00
  • Address: 2 Ladbrook Lane, Melrose Arch, Johannesburg, 2001, Gauteng
view more
https://travelground.imgix.net/AAEAAQAAAAAAAAAAAAAA8bc9f2498979e5baad783181e939ca759d65c38bec7535431d28bbcde1c85d3387748179f641104243398b1ab79e17df0967?w=1440&h=960&fit=crop&auto=enhance,format,compress&q=80 From R800 per night (sleeps 2) 9 5 1 5 2 Ladbrook Lane Melrose Arch 2001 Gauteng 021 201 8901 14:00-00:00 10:00 -26.127699419445 28.066429439881

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