@135 Akkommodasie

1 review

Self Catering

Reviews

3.2/ 5

Based on 1 review

Cleanliness

5.0

Location

2.0

Value for money

1.0

Service

3.0

Safety

5.0

Jessica G

1 night stay ⋅ Family with young children

3.2

Dec 2024

Not very pleasant. Accommodation is neat and modern feeling. The sliding door had a hard time closing and the air conditioner made a horrible noise when no windows were open, which was quite unpleasant. There was only half a toilet roll, with no extras. The WiFi pin indicated in the apartment did not work; if we had not asked for someone to come and help with the door, we would not have been able to use WiFi. If the little things could just be checked in advance before someone checked in, it would save a lot of trouble.

This review has been automatically translated using Google.

Cleanliness

5.0

Service

3.0

Location

2.0

Safety

5.0

Value for money

1.0

Room stayed in

Family Apartment

View host response

Ruan

@135 Akkommodasie

Hi Jessica. Sorry about your unpleasant experience, the door was repaired the next day and I also had a guard there all night to ensure your safety. As indicated on the information sheet, the extra roll of toilet paper is in the kitchen cupboard. So sorry if you missed it. As I also explained to you that evening, a water cooler is how we cool our surrounding properties and it cannot have the right effect if all the windows are closed. Where should the wind go? I also gave you a deferral on your deposit, on the other hand you had my number and could just give me a ring and I helped immediately. But now. Greetings

This review has been automatically translated using Google.