See Uitsig 6

3 reviews

Self Catering

Reviews

4.4/ 5

Based on 3 reviews

Very Good

Cleanliness

4.0

Location

5.0

Value for money

4.7

Service

3.7

Safety

4.7

Sean V

Short stay ⋅ Family with young children

5.0

Apr 2024

Pleasant. Really enjoyed our stay. Just wish there was more space for lounging around the pool. Otherwise, I would highly recommend it for your next stay.

Cleanliness

5.0

Service

5.0

Location

5.0

Safety

5.0

Value for money

5.0

View host response

Symoné

See Uitsig 6

Unfortunately, there is nothing we could do to improve the swimming pool area as it is a communal pool shared by all the holiday rentals of See Uitsig. We were delighted to host you. We hope to see you again.

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Smangele M

Short stay ⋅ With partner

5.0

Sep 2023

Excellent. Everything was as seen on the photos and we enjoyed our stay.

Cleanliness

5.0

Service

5.0

Location

5.0

Safety

5.0

Value for money

5.0

View host response

Symoné

See Uitsig 6

We were delighted to host you. We hope to see you again.

This review has been automatically translated using Google.

Cyril B

Short stay ⋅ Family with teenagers

3.2

Apr 2023

Had to deal with a blocked shower. The shower was blocked and caused the water to "seep through" (as it was not directly from the shower but from the room next to it) into whole house. I managed to unblock the drain and took pictures of the dirt while cleaning it. Unfortunately, I broke the table while running around on a wet floor to find something to use to unblock the shower. Am I now supposed to be charged for leaving the evidence of the unblocking and the cleaning of the house? As per the pics that I have, we left the house clean but only the shower dirty to show evidence of the work we did.

Cleanliness

2.0

Service

1.0

Location

5.0

Safety

4.0

Value for money

4.0

View host response

Symoné

See Uitsig 6

Dear Cyril, In an email and on WhatsApp messages which you ignored we state that cleaning is only for before and after and not during. This situation has nothing to do with cleaning and you were most definitely not charged extra for it. We feel sorry that the drain was blocked after 18:00 on a Saturday night and we could not send someone out to help you. You also fixed or try to fix the problem before phoning us. We cannot assist if we do not know that something is wrong. Early the next morning the lady managing our place was there to see how she could help but was treated badly and was shouted at. She also told you that there was no leak coming from the room next to the shower and that if there was such a big flood all the furniture in the living room would still be wet and it was dry. You told me, my husband, the manager/ cleaning people, and the booking portal representative each a different story. You also used a knife to open the shower drain cap (which is unhygienic and bent the knife) and also broke our table (Which we also have pictures of). This damage is more than the damage fee and still, my husband paid you R450 back because you didn’t stop phoning us! You are required to pay a non-refundable cleaning fee of R600 for damage and a key deposit of R1050 which you paid us R150 short and we only took R450 for the damages you caused. Whether it was an accident or not, the damage is damage and we still need to fix and replace what you broke. We are sad to see that you are so upset about the situation but we really tried our best to remedy and assist were needed. Regards 6 See uitsig Owners

This review has been automatically translated using Google.