631 on Anne

2 reviews

Self Catering

Reviews

4.2/ 5

Based on 2 reviews

Very Good

Cleanliness

4.5

Location

4.5

Value for money

4.0

Service

3.5

Safety

4.5

Karl M

Short stay ⋅ Family with teenagers

5.0

Apr 2024

Great stay. Our stay was great. Accommodation was clean and homely.

Cleanliness

5.0

Service

5.0

Location

5.0

Safety

5.0

Value for money

5.0

Daniel S

Short stay ⋅ With friends

3.4

Sep 2024

The stay was good. The toilet did not flush with the handle and the cheese grater was rusted. The WiFi wasn't working, there weren't enough black bags, toilet paper or sunlight liquid. The gate on the back stoep was hanging on one hinge. There were also only two outdoor chairs but the house sleeps 6 people. Given the rate per night, one wouldn't have to struggle with these issues.

Cleanliness

4.0

Service

2.0

Location

4.0

Safety

4.0

Value for money

3.0

View host response

Anneke

631 on Anne

We are sorry you experienced problems. However, we followed up immediately and sorted the problems as much as possible over a long weekend where everything was closed. The WiFi was only reported after 2 days but was also fixed immediately after hours For your information: Starter packs are placed in all self-catering houses, it's not a hotel or guest house where als is provided. The rest is unfortunately for the self-catering tenant's account. We are sorry if this has not been brought to your attention. The Weber bag was also burned by not showing care by putting the lid back on while it was still hot. It is also not reported. We did receive the compensation for that. Thank you

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