905 Ocean View

2 reviews

Self Catering

Reviews

3.9/ 5

Based on 2 reviews

Good

Cleanliness

4.0

Location

4.5

Value for money

3.5

Service

3.0

Safety

4.5

Christiaan M

Short stay ⋅ Large group

5.0

Jul 2024

Very good. Very nice place to stay and very safe.

This review has been automatically translated using Google.

Cleanliness

5.0

Service

5.0

Location

5.0

Safety

5.0

Value for money

5.0

Lize B

Short stay ⋅ With friends

2.8

Aug 2024

The location is beautiful, but the 'thriftiness' here really put me off. There are only 50 units of power charged for a family for 6 days. Really? This is pathetic to me. Instead, charge enough power and work it into the price. On fair use. 50 is very bad! The house rules do not include any information on cleaning the facilities. In the unit it is suggested in a book that it must be arranged and paid in advance. How do you get it right when you only get information on arrival? There was no cleaning service. The trash was never cleaned. On arrival there were half rolls of toilet paper and it was never replenished. Extremely weak.

This review has been automatically translated using Google.

Cleanliness

3.0

Service

1.0

Location

4.0

Safety

4.0

Value for money

2.0

View host response

Hanlie

905 Ocean View

Dear Liz Thank you very much for your feedback regarding your stay at 905 Ocean View. We really appreciate your feedback. The satisfaction of our Guests is of the utmost importance to us. I would like to give feedback with this. The booking documents that you have filled in and signed before arrival clearly specify that units are rented out on a self-catering holiday accommodation basis and the cleaning fee charged on booking is the one-time departure cleaning fee. In clause 7 of the Indemnity form, as well as clause 28 of the Terms and Conditions you signed, explain that this is a one-time departure cleaning fee. You were welcome to call us at any time during your stay to arrange for interim cleaning. Under the House Rules that appear on the booking platform, it is mentioned that the apartment uses purchasing power and that Guests are responsible for the electricity consumption during their stay. We charge R300 (87.4 units) of electricity units as a gesture of goodwill before each booking, after which Guests top up the units themselves. We loaded the below on the meter box on August 12 and the "geyser" and a light in the apartment was switched on on August 13, as you would arrive later in the early evening. In clause 36 of the Terms and Conditions you have signed, it is detailed that the provision of toilet rolls and a black bag for the rubbish bin is provided on arrival. Herewith extract of document you have signed: "The apartment is being rented on a self-catering basis. The complimentary supply of tea, coffee, sugar, cremora, shampoo, hand soap, body lotion, dishwashing liquid, sanitizer, black refuse bag and toilet paper, are a welcoming gesture from the company and is supplied upon arrival only.” When inspecting the apartment before your arrival, there was a new toilet roll placed in each bathroom plus a guest toilet and a clean black bag in the rubbish bin. The apartment was also cleaned to standard by the cleaning contractor. Kind regards, Hanlie

Beste Lize Baie dankie vir jou terugvoering rakende jou verblyf by 905 Ocean View. Ons waardeer jou terugvoering opreg. Die tevredenheid van ons Gaste is vir ons van kardinale belang. Graag gee ek hiermee terugvoering. Die besprekingsdokumente wat jy voor aankoms ingevul en onderteken het, spesifiseer duidelik dat eenhede word op ‘n selfsorg vakansie akkommodasie basis uitverhuur en die skoonmaakfooi wat gehef word met bespreking, is die eenmalige vertrek skoonmaakfooi. In klousule 7 van die Vrywaringsvorm, sowel as klousule 28 van die Terme en Voorwaardes wat jy onderteken het, verduidelik dat dit ‘n eenmalige vertrek skoonmaakfooi is. Jy was welkom om ons enige tyd tydens julle verblyf te skakel om te reël vir tussentydse skoonmaak. Onder die Huisreëls wat op besprekings platvorm verskyn, word melding gemaak dat die woonstel gebruikmaak van koopkrag en dat Gaste verantwoordelik is vir die elektrisiteitsverbruik tydens verblyf. Ons laai R300 (87.4 eenhede) se elektrisiteits-eenhede as welwillendheidsgebaar voor elke bespreking, waarna Gaste self die eenhede aanvul. Ons het die onderstaande op die meterboks gelaai op 12 Augustus en die “geyser” en ‘n lig in die woonstel is aangeskakel op 13 Augustus, aangesien julle later vroegaand sou arriveer. In klousule 36 van die Terme en Voorwaardes wat jy onderteken het, word uiteengesit dat die verskaffing van toiletrolle en swart sak vir die vullisdrom, verskaf word met aankoms. Hiermee uittreksel van dokument wat jy onderteken het : “The apartment is being rented on a self-catering basis. The complimentary supply of tea, coffee, sugar, cremora, shampoo, hand soap, body lotion, dishwashing liquid, sanitizer, black refuse bag and toilet paper, are a welcoming gesture from the company and is supplied upon arrival only.” Met die inspeksie van die woonstel voor julle aankoms, was daar ‘n nuwe toiletrol geplaas in elke badkamer plus gastetoilet en ‘n skoon swart sak in die vullisdrom. Die woonstel was ook op standaard skoongemaak deur die skoonmaakkontrakteur. Vriendelike groete, Hanlie

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