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A Heavenly View

29 reviews
Self Catering

Reviews

4.3/ 5

Based on 29 reviews

Very Good
Cleanliness
4.4
Location
4.2
Value for money
4.2
Service
4.3
Safety
4.3
Peter L
Short stay ⋅ With partner
5.0
Sep 2024

Amazing! A wonderful place! Very nice stay. We were very well received and the apartment was very nice and clean. It is a big nice spacious apartment.

Baie lekker gebly. Ons was baie goed ontvang en die woonstel was baie mooi en skoon. Dit is 'n groot mooi ruim woonstel.

This review has been automatically translated using Google.
Cleanliness
5.0
Service
5.0
Location
5.0
Safety
5.0
Value for money
5.0
Chrissanda W
Short stay ⋅ With partner
5.0
Sep 2024

It was quiet and we felt safe. The host was an absolute darling. She was so friendly and kind and we felt right at home. The view was stunning. Wow, words can't describe it. I will definitely recommend A Heavenly View. One thing is certain, my husband and I will never forget our 10th year wedding anniversary at A Heavenly View.

Cleanliness
5.0
Service
5.0
Location
5.0
Safety
5.0
Value for money
5.0
Anonymous Guest
Short stay ⋅ With partner
5.0
Sep 2024

Cleanliness
5.0
Service
5.0
Location
5.0
Safety
5.0
Value for money
5.0
Jacques D
Short stay ⋅ Family with teenagers
5.0
Jan 2024

Wonderful. Beautiful. Perfect. Absolutely perfect. We will be back. Owner is a wonderful person. View is out of this world. Place has everything you need.

Cleanliness
5.0
Service
5.0
Location
5.0
Safety
5.0
Value for money
5.0
Mike T
Short stay ⋅ With partner
5.0
Nov 2023

A heavenly view truly lives up to its name in every way. Truly a delight! The host is an exceptional individual who goes the extra mile to ensure that you lack for nothing during your stay. The room was beautifully set out with lots of thoughtful decor touches. The location truly lives up to its name - the views are heavenly and the location is very convenient to Muizenberg village. Added to this was great value for money.

Cleanliness
5.0
Service
5.0
Location
5.0
Safety
5.0
Value for money
5.0
Nazlee J
Short stay ⋅ With partner
5.0
Apr 2023

It was amazing. The hostess was quite helpful. We had an amazing stay. Will definitely go back there.

Cleanliness
5.0
Service
5.0
Location
5.0
Safety
5.0
Value for money
5.0
Suzette
A Heavenly View

Thank you for your very kind words. It was such a pleasure to host such lovely guests as yourselves. Kind regards, Suzette

Dankie vir jou baie mooi woorde. Dit was so 'n plesier om sulke lieflike gaste soos julle self te huisves. Vriendelike groete, Suzette

This review has been automatically translated using Google.
Ben M
Short stay ⋅ With partner
2.4
Sep 2023

Disappointed. Other places for the same money are much better. Room needs an upgrade. Tiles are old and broken. No shampoo or soap in bathrooms. Bedding was clean. Owner did, after I asked, provide hand soap. I have stayed in 8 different places in Cape Town in the past year with roughly the same cost and basic needs like shampoo, tea and coffee in rooms are always provided, but not at A Heavenly View. Apart from the view from the pool, the place is not special at all. The guests in the room next to us swore and vomited on Sunday morning and this added to an unpleasant experience.

Teleurgesteld. Ander plekke vir dieselfde geld is baie beter. Kamer het 'n opgradering nodig. Teëls is oud en gebreek. Geen sjampoe of seep in badkamers nie. Bedegoed was skoon. Eienaar het, nadat ek gevra het wel handseep verskaf. Ek het die afgelope jaar in 8 verskillende plekke gebly in Kaapstad met ongeveer dieselfde koste en basiese behoeftes soos sjampoe, tee en koffie in kamers word altyd verskaf, maar nie by A Heavenly View nie. Behalwe uitsig vanaf die swembad is die plek glad nie spesiaal nie. Die gaste in die kamer langs ons het gevloek en gebraak Sondagoggend en dit het bygedra tot 'n onsmaaklike ondervinding.

This review has been automatically translated using Google.
Cleanliness
1.0
Service
3.0
Location
3.0
Safety
4.0
Value for money
1.0
Suzette
A Heavenly View

Dear Ben, I am sorry that you were so disappointed with your stay. I gave you an upgrade and thought that was a good thing to do. I am sorry it appeared not to be. My prices are the lowest in the area and I have never offered shampoo etc. All my other guests always bring their own soap and shampoo so this has never been an issue before. Unfortunately I cannot be held responsible for the other guests renting the other apartments. It seems very bad luck that you came upon bad behaviour of other guests. This hardly ever happens, luckily. Sadly it is out of my hands. As a guesthouse owner I always try and do everything to please the guests. I take note of all the relevant complaints and try to improve everything. Kind regards, Suzette

Liewe Ben, Ek is jammer dat jy so teleurgesteld was met jou verblyf. Ek het jou 'n opgradering gegee en gedink dit is 'n goeie ding om te doen. Ek is jammer dat dit nie gelyk het nie. My pryse is die laagste in die area en ek het nog nooit sjampoe ens aangebied nie. Al my ander gaste bring altyd hul eie seep en sjampoe so dit was nog nooit voorheen 'n probleem nie. Ek kan ongelukkig nie verantwoordelik gehou word vir die ander gaste wat die ander woonstelle huur nie. Dit blyk baie slegte geluk dat jy op slegte gedrag van ander gaste afgekom het. Dit gebeur amper nooit, gelukkig nie. Ongelukkig is dit uit my hande. As gastehuiseienaar probeer ek altyd alles doen om die gaste tevrede te stel. Ek neem kennis van al die relevante klagtes en probeer alles verbeter. Vriendelike groete, Suzette

This review has been automatically translated using Google.
Anonymous Guest
Short stay ⋅ With partner
1.8
Jan 2023

Cleanliness
3.0
Service
2.0
Location
1.0
Safety
1.0
Value for money
2.0
Beverley S
Short stay ⋅ On business
1.0
Mar 2023

I wanted to leave. The bed linen was creased and either looked like it had not been ironed or not changed after previous guests. The towels were old and thin and also smelled as if they had not been washed/changed. The host was only seen briefly on arrival and once briefly when I asked for a hairdryer. The parking was on the road and I had to park the car at a 45° angle.

Cleanliness
1.0
Service
1.0
Location
1.0
Safety
1.0
Value for money
1.0
Suzette
A Heavenly View

Dear Beverley, These words were only written after the guest decided to leave earlier as she had already finished her work. The website phoned me to ask if she could have two days' money returned to her as she had decided to leave two days earlier because she had finished with her work. Up until then, there had not been one single complaint. When I explained to the website that according to the legal conditions with them that this was not possible they absolutely agreed with me and said those were the rules. As if we would put linen on a bed that had not been freshly washed and ironed. Every part of the bedlinen is always freshly washed and ironed and it is a blatant lie to say that it had not been changed after the last guests. As it is a blatant lie to see the towels were old and thin and smelled as if they were from the other guests. I personally supervise everything and my housekeeper has been with me for 12 years and knows exactly what to do. I run self-catering apartments and all my guests have my WhatsApp number, I always tell them if you need anything please let me know. I said this to Beverley and she did contact me when she wanted to borrow my hairdryer. I do not impose on my guests knocking on their doors and disturbing them. If they need anything they know how to contact me. I am sorry to say that this review has only been written because the 2 days money wasn’t returned. One just has to read my other reviews to get a clearer picture.

Beste Beverley, Hierdie woorde is eers geskryf nadat die gas besluit het om vroeër te vertrek aangesien sy reeds klaar was met haar werk. Die webwerf het my gebel om te vra of sy twee dae se geld aan haar kan terugbesorg aangesien sy twee dae vroeër besluit het om te vertrek omdat sy klaar was met haar werk. Tot dan was daar nie een enkele klagte nie. Toe ek aan die webwerf verduidelik dat dit volgens die wetlike voorwaardes met hulle nie moontlik is nie, het hulle absoluut met my saamgestem en gesê dit is die reëls. Asof ons linne op 'n bed wat nie vars gewas en gestryk is nie, sal sit. Elke deel van die beddegoed word altyd vars gewas en gestryk en dit is 'n blatante leuen om te sê dat dit nie na die laaste gaste omgeruil is nie. Aangesien dit 'n blatante leuen is om te sien die handdoeke was oud en dun en het geruik asof dit van die ander gaste was. Ek hou persoonlik toesig oor alles en my huishoudster is al 12 jaar by my en weet presies wat om te doen. Ek bestuur selfsorg woonstelle en al my gaste het my WhatsApp nommer, ek sê altyd vir hulle as jy iets nodig het laat weet my asseblief. Ek het dit vir Beverley gesê en sy het my wel gekontak toe sy my haardroër wou leen. Ek dwing nie aan my gaste om aan hul deure te klop en hulle te steur nie. As hulle iets nodig het weet hulle hoe om my te kontak. Ek is jammer om te sê dat hierdie resensie slegs geskryf is omdat die 2 dae geld nie teruggegee is nie. Mens moet net my ander resensies lees om 'n duideliker prentjie te kry.

This review has been automatically translated using Google.
Petro R
Short stay ⋅ With friends
5.0
Dec 2022

It was awesome and adds a lot to memories with friends. The people and other guests were very friendly, and the facilities were fantastic.

Dit was awesome en dra baie by tot memories met vriende. Die mense en ander gaste was baie vriendelik, en die geriewe was fantastic.

This review has been automatically translated using Google.
Cleanliness
5.0
Service
5.0
Location
5.0
Safety
5.0
Value for money
5.0

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Take a look at the host’s track record.

4.3/5

Suzette Verified

Properties 1

Reviews 29

On LekkeSlaap 9 years

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From R750
per night (sleeps 2)
29 reviews
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From
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  • Capacity: 8 people
  • All ages welcome
  • Check-in: 14:00 to 20:00
    Check-out: 11:00
  • Address: 1 Sea View Road, Muizenberg, 7945, Western Cape
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https://travelground.imgix.net/AAEAAQAAAAAAAAAAAAAAJDA5YWQ3NzEzLTEwNTctNGM1OS1iMWUyLTA1MzRlZWFmM2QyMg?w=1440&h=960&fit=crop&auto=enhance,format,compress&q=80 From R750 per night (sleeps 2) 29 5 1 5 1 Sea View Road Muizenberg 7945 Western Cape 021 201 8901 14:00-20:00 11:00 -34.109270168544 18.466327245369

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