Pride Rock Accommodation

103 reviews

Guest House

Reviews

4.7/ 5

Based on 103 reviews

Excellent

Cleanliness

4.7

Location

4.7

Value for money

4.6

Service

4.7

Safety

4.7

Stephens M

1 night stay ⋅ With friends

5.0

Nov 2024

Stunning! The place is very clean, quiet and secure. It was very easy to drive to the place and the staff were very friendly. We enjoyed our stay!

Cleanliness

5.0

Service

5.0

Location

5.0

Safety

5.0

Value for money

5.0

Warren P

1 night stay ⋅ Family with teenagers

5.0

Sep 2024

Excellent accommodation and great hospitality. The stay was very comfortable and exactly what we were looking for. Our host was very welcoming and the check-in process was efficient. The room was spotlessly clean and well equipped for self-catering. The beds were very comfortable and we had a good night's sleep after a hot day on the golf course. The shower facility was great with good water pressure and a nice temperature.

Cleanliness

5.0

Service

5.0

Location

5.0

Safety

5.0

Value for money

5.0

Room stayed in

Glendower

Jc M

1 night stay

5.0

Sep 2024

The place was neat and we wish we could have stayed there longer. Yes. We had a terrible stay.

This review has been automatically translated using Google.

Cleanliness

5.0

Service

5.0

Location

5.0

Safety

5.0

Value for money

5.0

Room stayed in

Glendower

Magda B

1 night stay ⋅ With partner

5.0

May 2024

Very nice. Yes, we had a very nice stay.

This review has been automatically translated using Google.

Cleanliness

5.0

Service

5.0

Location

5.0

Safety

5.0

Value for money

5.0

Room stayed in

Mowbray Place

Ockert W

Short stay ⋅ With partner

5.0

May 2024

Very neat. Friendly. Value for money. Yes, very nice and very peaceful. Neat environment.

This review has been automatically translated using Google.

Cleanliness

5.0

Service

5.0

Location

5.0

Safety

5.0

Value for money

5.0

Room stayed in

Mowbray Place

Kristly K

Long stay ⋅ With partner

5.0

Mar 2024

Clean, neat, comfortable and cosy! Absolutely amazing! Clean, neat and comfortable. The owner was also very sweet and very accommodating. Would definitely recommend Pride Rock!

Cleanliness

5.0

Service

5.0

Location

5.0

Safety

5.0

Value for money

5.0

Room stayed in

Elrita's Place

Elmien P

1 night stay ⋅ With partner

4.8

Sep 2024

No problems, had a nice night there. Was neat and clean, they will recommend.

This review has been automatically translated using Google.

Cleanliness

5.0

Service

5.0

Location

5.0

Safety

5.0

Value for money

4.0

Room stayed in

Blue Room

Yolandi C

Short stay ⋅ Family with young children

4.0

Feb 2024

See stars. See stars up here!

This review has been automatically translated using Google.

Cleanliness

4.0

Service

4.0

Location

4.0

Safety

4.0

Value for money

4.0

Room stayed in

Blue Room

Louise O

Short stay ⋅ Family with young children

1.6

Mar 2024

Not value for money, false advertising. We were 2 families who booked at Pride Rock for a week. After many messages with the owner about who was traveling with, we arrived and both rooms had 2 separate single beds. She said they could push it together, I feel like she knew with families traveling together that the adults would want a double bed when you get there. Second, it is advertised that the units are cleaned daily. This is false advertising, in a week the units were cleaned 2 times. Her excuse is that the cleaner doesn't clean when you're there. Nowhere is it communicated like this. On Thursday morning we were not at the unit from just after 6 until about 12 and when I asked why the unit was not cleaned then she said the cleaner only works certain hours and she cleaned the other units. Saturday morning I texted her early morning to say we are going out, can the unit be cleaned. She read the message but did not reply. When we got home at 2 o'clock in the afternoon, the unit was still not cleaned. I contacted her again whereupon she came to the unit. She said again that the cleaner does not clean when you are there. I said it was a convenient excuse, nothing stopping the cleaner from knocking and asking if they could clean the unit. I told her she read my message but she didn't answer me to which her answer was it's the long weekend and she doesn't know when her staff is coming in. When I asked why she didn't let me know she said sometimes they come in late on weekends. I said you don't expect much, just mop floors and the bathroom and wash dishes. She looked at our things in the room and asked how I expected them to be cleaned if they looked like this. I told her we are 4 people in a 4 bedroom room, there are no shelves for your food or place to store your bags, how does she expect with a week's stay you have to store all your things in such unit. When I told her that in the whole week the unit was cleaned 2 times she said she didn't know that and the cleaner only works certain hours and has to clean the other units as well. I told her if the cleaner then starts at the other units it would be logical to start the next day at the ones you don't clean. Not once did she say she was sorry, she kept making excuses and then insulted us with her comments about how the room looked. The 1 bed in Glendower's mattress or base is so crooked, you lie at an angle. The 2 mattresses in Regia are not even the same height, so when the beds were pushed together one bed was higher than the other. The sink in the kitchen is so small you can't wash dishes there, it's a wooden slab around the washing so you have to be careful not to spill water there and there is water dripping somewhere on the floor if you do try to wash dishes . I feel that one pays for a service that is included in the price of the accommodation and if the service is not provided, some of our money must be paid back.

Nie waarde vir geld, vals advertering. Ons was 2 gesinne wat by Pride Rock bespreek het vir 'n week. Na menige boodskappe met die eienaar oor wie saam reis het ons daar aangekom en beide kamers het 2 losstaande enkelbeddens gehad. Sy het gesê hulle kan dit saam stoot, ek voel sy het geweet met gesinne wat saam reis dat die volwassenes 'n dubbelbed sou wou hê as jy daar kom. Tweedens word daar geadverteer dat die eenhede daagliks skoongemaak word. Dit is vals advertering, in 'n week is die eenhede 2 keer skoongemaak. Sy se verskoning is dat die skoonmaker nie skoonmaak as jy daar is nie. Nêrens word dit so gekommunikeer nie. Die Donderdag oggend was ons van net na 6 tot omtrent 12 uur nie by die eenheid gewees nie en toe ek vra hoekom die eenheid nie toe skoongemaak is nie het sy gesê die skoonmaker werk net sekere ure en sy het die ander eenhede skoongemaak. Saterdag oggend het ek vir haar vroeg oggend 'n boodskap gestuur om te sê ons gaan uit, kan die eenheid skoongemaak word. Sy het die boodskap gelees maar nie geantwoord nie. Toe ons 2 uur die middag by die huis kom was die eenheid steeds nie skoongemaak nie. Ek het weer vir haar gekontak waarop sy na die eenheid gekom het. Sy het weer gesê die skoonmaker maak nie skoon as jy daar is nie. Ek het gesê dis 'n gerieflike verskoning, niks keer of die skoonmaker om te klop en te vra of hulle die eenheid kan skoonmaak nie. Ek het vir haar gesê sy het my boodskap gelees maar sy antwoord my nie waarop haar antwoord was dis langnaweek en sy weet nie wanneer haar personeel in kom nie. Toe ek vra hoekom sy my nie laat weet nie het sy gesê soms kom hulle laat in op naweke. Ek het gesê mens verwag nie veel nie, mop net vloere en die badkamer en was skottelgoed. Sy het na ons goed in die kamer gekyk en gevra hoe verwag ek hulle moet skoon maak as dit so lyk. Ek het vir haar gesê ons is 4 mense in 'n 4 slaap kamer, daar is geen rakke vir jou kos of plek om jou tasse te bêre nie, hoe verwag sy met 'n week se oor bly moet jy al jou goed bêre in so eenheid. Toe ek vir haar sê in die hele week is die eenheid 2 keer skoongemaak het sy gesê sy het dit nie geweet nie en die skoonmaker werk net sekere ure en moet die ander eenhede ook skoonmaak. Ek het vir haar gesê as die skoonmaker dan by die ander eenhede begin sal dit logiese wees om die volgende dag te begin by die wat jy nie skoon maak nie. Nie 1 keer het sy gesê sy is jammer nie, sy het bly verskonings soek en toe ons beledig met haar aanmerking oor hoe die kamer lyk. Die 1 bed in Glendower se matras of basis is so skeef, jy lê teen 'n skuinste. Die 2 matrasse in Regia is nie eers dieselfde hoogte nie, so toe die beddens teenmekaar gestoot word was die 1 bed hoër as die ander. Die wasbak in die kombuis is so klein jy kan nie lekker skottelgoed daar was nie, dis 'n hout blad rondom die wasgoed so jy moet oppas om nie water daar te mors nie en daar drup iewers water op die vloer as jy wel probeer skottelgoed was. Ek voel mens betaal vir 'n diens wat ingesluit is in die prys van die verblyf en as die diens nie gelewer is nie moet van ons geld terug betaal word.

This review has been automatically translated using Google.

Cleanliness

1.0

Service

1.0

Location

3.0

Safety

2.0

Value for money

1.0