African Roots Guest House
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4.2/5
Douglas Verified
Properties 1
Reviews 11
On LekkeSlaap 6 years
Review Summary
Divann S - Mar 2024
Overall rating
Die diens was baie puik gewees en die mense baie vriendlik. Sal dit aanbeveel.
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The service was excellent and the people very friendly. Would recommend it.
We had a great stay, thank you very much. Very tidy and the breakfast was also very tasty. The staff were very friendly and helpful. Received us nicely.
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African Roots Guest House 's response
Hi Divann, Ek is bly om te hoor jy het jou verblyf geniet. Dit is gelukkig ook nie die eerste keer nie. Dankie vir die kommentaar oor my staf, hulle waardeer altyd 'n bietjie aanmoediging. Groete, Douglas
Andre N - Feb 2022
Overall rating
Presies wat 'n sakereisiger nodig het.
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Exactly what a business traveler needs.
Good service, location. Rooms clean and tidy. Good value for money. WiFi struggled at first but then settled nicely.
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African Roots Guest House 's response
Hi Andre
Jy sal bly wees om te hoor ons het goeie inverters en battery geïnstalleer en die WiFi loop nou op 100mps.
Tshegofatso M - Sep 2023
Overall rating
Excellent stay, but the TV and channels need a serious upgrade.
Yolandie P - May 2024
Overall rating
Baie lekker.
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Very nice.
Slept very well, neat and clean, friendly staff. Will go back again.
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African Roots Guest House 's response
Hi Yolandie, jammer ek het jou gemis, maar bly om te hoor my staf het julle mooi versorg.
Ek sal jou goeie woorde oordra.
Groete,
Douglas
Skye S - Nov 2021
Overall rating
Nie op standaard nie.
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Not on standard.
The price was way too high for what you get. Place didn't feel or look clean. Two guests in the room and 1 towel. Closets contain bedding from previous guests.
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Henko V - Sep 2021
Overall rating
Sleg.
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Bad.
When I checked in they gave me a room without aircon when I told them I had booked a room with aircon then they moved me. Gave my remote for gate not working so I had to exchange it but no one at reception. Bell rang more than 3 times no service, when I called someone came first. Then they gave me another remote and it didn't work either, then they opened it when I came back I should have called again. Receptionist not friendly, almost like they are doing you a favor to help you.
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Anita Z - Sep 2019
Overall rating
Vriendelike personeel en baie akkomoderend. Veilig, ontspannend en skoon.
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Friendly staff and very accommodating. Safe, relaxing and clean.
We were very well accommodated especially regarding the children. Everyone felt very safe. Accommodation was clean and tidy and the staff made it extra nice. Nothing was a problem for them!
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African Roots Guest House 's response
Hi Anita,
Ek is jammer dat ek nie self daar kon wees nie, maar ek weet Sarah sou mooi na julle gekyk het. Hopelik was die weer nie te koud vir die hokkie nie.
Beste groete
Douglas
Brigette M - Nov 2019
Overall rating
It was a lovely place, close to everything and the staff were very friendly.
African Roots Guest House 's response
Thank you so much for your review. Hopefully, the heat did not get to you. We hope to have you stay with us again soon.
Regards,
Douglas and staff
Joe F - Sep 2019
Overall rating
Comfortable accommodation overall.
African Roots Guest House 's response
Thank you so much for your review. We hope that you will stay with us again in the near future.
Kindest regards,
Douglas and staff
Albert E - Nov 2019
Overall rating
Ek het meer verwag.
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I expected more.
The room was neat and clean upon my arrival. There were 2 bottles of water in the fridge, 1 soap, 1 shampoo, and 1 body lotion in the bathroom which I already used on the first day of my two day stay. When I arrived at the guest house on the second night, none of the amenities had been put back in place. Fortunately, I still had soap left over. I also went to the pool on the second night, but the area around the pool and even the pool was unkempt. The second night when I showered there were 3 or 4 bugs in the shower that I managed to drown. After showering, I found a similar bug running around the room, which I then sprayed with bug poison. I don't think I will use African Roots again. No air conditioning in the room. No hairdryer in the room. I called in advance about the hairdryer and was told there was, I went to ask at reception, and one was then given to me.
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African Roots Guest House 's response
Hi Albert,
Ek is jammer jou ervaring was nie tot jou standaard nie. Ek vra om verskoning oor die sepie ens. wat nie die tweede aand vervang is nie - dit is nie ons beleid nie. Die rede hoekom nie net die swembad maar die hele tuin onversorg lyk is omrede ons in Polokwane vir die laaste twee maande moet water aanry met trokke en die Jojos opvul vir gebruik deur gaste. Ons word verhoed om swembaddens te vul en tuin nat te maak. Op die webwerf word daar spesifiek genoem dat die Standaard kamers net 'n dak waaier het - die Konigins en Twin kamers het lugversorging. Oor die feit dat daar goggas in jou kamer was kan ek nie veel se nie want ons bly tog in Afrika. Daar is 'n verskeidenheid akkommodasie beskikbaar in Polokwane en ek hoop jy kry iets wat meer geskik is vir jou behoeftes. Groete Douglas
Frikkie C - Nov 2018
Overall rating
Everything was as expected, thank you.
African Roots Guest House 's response
Dear Frikkie,
Pity I missed your stay but hopefully, my staff looked after you. We hope to see you again soon.
Regards,
Douglas
- Capacity: 42 people
- All ages welcome
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Check-in: 14:00 to 20:00
Check-out: 10:00 - Address: 58A Devenish Street, Polokwane, 0699, Limpopo
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TGCSA rating:
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