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Albatross Guesthouse

3 reviews
Guest House

Reviews

4.3/ 5

Based on 3 reviews

Very Good
Cleanliness
4.7
Location
4.0
Value for money
4.0
Service
4.7
Safety
4.3
Claire P
Long stay ⋅ Family with teenagers
3.8
Jan 2024

Excellent, serene and very enjoyable. We enjoyed our stay very much, and the staff were friendly and always willing to assist. Breakfast was great, and the atmosphere was also very good, which allowed us to unwind. My only issue was the second TV in the family room was not available. There were times when my son and we clashed over what to watch, and when we opted to go out, he stayed in to watch some TV without us, which was not ideal. I believe if you offer this service and have the TV available, then it should be working and accessible, as this is a service included in the total package. Otherwise, we thoroughly enjoyed our stay and will be back sometime.

Cleanliness
4.0
Service
4.0
Location
4.0
Safety
4.0
Value for money
3.0
Room stayed in
Albatross Family Com...
Leonie
Albatross Guesthouse

Dear Claire, Thank you for your kind words, despite the oversight in maintenance which was an inconvenience for your family. I am truly embarrassed by this, and while my team advised they ran into a software compatibility problem with this TV and could not find a technician in the peak holiday time to fix it, this is totally unacceptable. Thank you for bringing it to my attention. Please accept the first day of your next visit to Albatross as a gift, and I hope we will be allowed the opportunity to make this right for you. I wish you all the best for 2024 and hope to welcome you back soon. Best Regards, Leonie.

Liewe Claire, Dankie vir jou vriendelike woorde, ten spyte van die toesig oor onderhoud wat 'n ongerief vir jou gesin was. Ek is werklik verleë hieroor, en hoewel my span aangeraai het dat hulle 'n sagteware-versoenbaarheidsprobleem met hierdie TV ondervind het en nie 'n tegnikus in die piekvakansietyd kon kry om dit reg te stel nie, is dit heeltemal onaanvaarbaar. Dankie dat jy dit onder my aandag gebring het. Aanvaar asseblief die eerste dag van jou volgende besoek aan Albatros as geskenk, en ek hoop ons sal die geleentheid gegun word om dit vir jou reg te maak. Ek wens jou alles van die beste toe vir 2024 en hoop om jou binnekort terug te verwelkom. Beste groete, Leonie.

This review has been automatically translated using Google.
Truda E
1 night stay ⋅ With partner
5.0
Feb 2022

Our visit was fantastic. Breakfast was 100%. Hostess was so nice and good. Will definitely stay there again.

Ons kuier was fantasties. Ontbyt was 100%. Gasvrou was so gaaf en goed. Sal beslis weer daar gaan bly.

This review has been automatically translated using Google.
Cleanliness
5.0
Service
5.0
Location
5.0
Safety
5.0
Value for money
5.0
Room stayed in
Albatross Family Com...
Room stayed in
Albatross Double for...
Pieter D
Short stay ⋅ With partner
4.2
Dec 2021

Very pleasant guesthouse. Hosts were attentive and rooms well equipped and furnished. Suggestion to install a safe in each guest room.

Cleanliness
5.0
Service
5.0
Location
3.0
Safety
4.0
Value for money
4.0
Room stayed in
Albatross Double for...
Leonie
Albatross Guesthouse

Many thanks for your kind words, we look forward to welcoming you again.

Baie dankie vir jou mooi woorde, ons sien uit daarna om jou weer te verwelkom.

This review has been automatically translated using Google.

Meet your host

Take a look at the host’s track record.

4.3/5

Leonie Verified

Properties 1

Reviews 3

On LekkeSlaap 4 years

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From R 2 000
per night (sleeps 2)
3 reviews
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  • Capacity: 10 people
  • No children under 12
  • Check-in: 14:00 to 19:00
    Check-out: 11:00
  • Address: 9 Jutten Street, Langebaan, 7354, Western Cape
https://travelground.imgix.net/AAEAAQAAAAAAAAAAAAAA012d36cc4f072b7419a0336e8ddebf8a18123fb58cffab6393496e04ea4f8df8375c868dfab6f484e38f4998c59698c8c599?w=1440&h=960&fit=crop&auto=enhance,format,compress&q=80 From R2 000 per night (sleeps 2) 3 5 1 5 9 Jutten Street Langebaan 7354 Western Cape 021 201 8901 14:00-19:00 11:00 -33.086636340136 18.0361612

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