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Arcadia Luxury Guesthouse

121 reviews
Guest House

Reviews

4.5/ 5

Based on 121 reviews

Excellent
Cleanliness
4.6
Location
4.2
Value for money
4.5
Service
4.4
Safety
4.6
Rina V
1 night stay ⋅ With partner
5.0
Sep 2024

Calm and relaxed. We had a very nice stay. We were pleasantly surprised with the cute place. Nice, neat and quiet.

Rustig en ontspanne. Ons het baie lekker gebly. Ons was aangenaam verras met die oulike plek. Mooi, netjies en rustig.

This review has been automatically translated using Google.
Cleanliness
5.0
Service
5.0
Location
5.0
Safety
5.0
Value for money
5.0
Room stayed in
Queen Room
Rina V
1 night stay ⋅ With partner
5.0
Sep 2024

Quiet, pleasant and beautiful. Arcadia was a pleasant surprise for us. Spacious, neat and clean. We will stay there again.

Rustig, aangenaam en mooi. Arcadia was 'n aangename verrassing vir ons. Ruim, netjies en skoon. Ons sal weer daar gaan bly.

This review has been automatically translated using Google.
Cleanliness
5.0
Service
5.0
Location
5.0
Safety
5.0
Value for money
5.0
Room stayed in
Queen Room
Dalene A
1 night stay ⋅ On business
5.0
Jan 2024

Had a lovely stay. Had a wonderful stay - Thank you very much.

Het heerlik gebly. Het heerlik gebly - Baie dankie.

This review has been automatically translated using Google.
Cleanliness
5.0
Service
5.0
Location
5.0
Safety
5.0
Value for money
5.0
Room stayed in
Queen Room
Thys
Arcadia Luxury Guesthouse

Thanks for your feedback, Dalene. Please come again!

Dankie vir jou terugvoer, Dalene. Kom gerus weer!

This review has been automatically translated using Google.
Elmarie P
1 night stay ⋅ With partner
4.8
May 2024

Neat and comfortable overnight stay in Kroonstad. Very comfortable overnight stay.

Netjies en gerieflike oornag in Kroonstad. Baie gerieflike oornag.

This review has been automatically translated using Google.
Cleanliness
5.0
Service
5.0
Location
5.0
Safety
4.0
Value for money
5.0
Room stayed in
Queen Room
Vanessa S
1 night stay
4.6
Jul 2024

Rest overnight. The room was very nice and the decor beautiful. The bathrooms need a revamp. The water was a problem.

Rustig oornag. Die kamer was baie mooi en die dekor pragtig. Die badkamers kort 'n revamp. Die water was 'n probleem.

This review has been automatically translated using Google.
Cleanliness
5.0
Service
5.0
Location
4.0
Safety
5.0
Value for money
4.0
Room stayed in
Queen Room
Thys
Arcadia Luxury Guesthouse

Good day Vanessa Thank you for your feedback. Was the water you mention a problem, was it cold or was there a water shortage? We would like to address the problem and therefore we would like to receive the necessary information from you. regards Arcadia

Goeie dag Vanessa Dankie vir jou terugvoer. Was die water wat jy noem 'n probleem was, koud of was daar 'n water tekort? Ons sal graag die probleem wil aanspreek en daarom wil ons die nodige inligting ontvang vanaf jou. Groete Arcadia

This review has been automatically translated using Google.
Luzanne C
1 night stay ⋅ With friends
4.6
Jun 2024

Good comfortable overnight stay. The breakfast is very good value for money, rooms are clean and tidy. The reception was not excellent, laughing staff feeding children porridge while we try to get information.

Goeie gemaklike oornag verblyf. Die ontbyt is baie goeie waarde vir geld, kamers is skoon en netjies. Die ontvangs was nie uitstekend nie, laggende personeel wat kinders pap voer terwyl ons probeer inligting bekom.

This review has been automatically translated using Google.
Cleanliness
5.0
Service
3.0
Location
5.0
Safety
5.0
Value for money
5.0
Room stayed in
Queen Room
Thys
Arcadia Luxury Guesthouse

Dear Tim. Thank you for your kind words. The staff issue you are referring to was really a crisis, a one-off. Our staff had a nanny crisis with her child, and we agreed that she could bring the child with her. We could have managed it differently, apologies about that.

Liewe Tim. Dankie vir die vriendelike woorde. Die personeelkwessie waarna jy verwys was regtig 'n krisis, 'n eenmalige. Ons personeel het 'n kinderoppasserkrisis met haar kind gehad, en ons het ingestem dat sy die kind saam met haar kon bring. Ons kon dit anders bestuur het, verskoning daaroor.

This review has been automatically translated using Google.
Louise V
Short stay ⋅ With partner
4.6
May 2024

Lovely place, quietly out of town. We had a great time, linen is pure white clean and new. One night at the restaurant, delicious.

Lieflike plek, rustig uit di dorp uit. Ons het lekker gekuier, linne is spierwit skoon en nuut. Een aand by die restaurant, heerlik.

This review has been automatically translated using Google.
Cleanliness
5.0
Service
5.0
Location
4.0
Safety
4.0
Value for money
5.0
Room stayed in
Twin Room
Elmarie P
1 night stay ⋅ With partner
4.4
Jul 2024

Slept cozily warm with luxurious clean bedding and electric blanket. Comfortable and clean overnight stay in Kroonstad. We had a great stay and will definitely stay at the guest house again.

Snoesig warm geslaap met luukse skoon beddegoed en elektriese kombers. Gerieflik en skoon oornag in Kroonstad. Ons het baie lekker gebly en sal beslis weer by die gastehuis oorbly.

This review has been automatically translated using Google.
Cleanliness
5.0
Service
4.0
Location
4.0
Safety
4.0
Value for money
5.0
Room stayed in
Queen Room
Thys
Arcadia Luxury Guesthouse

Thank you very much for your feedback! We'll see you again soon.

Baie dankie vir jou terugvoer! Ons sien jou gou weer.

This review has been automatically translated using Google.
Trevor K
1 night stay ⋅ With partner
4.4
Feb 2024

Most enjoyable. Will use them again. Staff are very helpful and friendly. Dinner was outstanding.

Cleanliness
5.0
Service
5.0
Location
4.0
Safety
4.0
Value for money
4.0
Room stayed in
Queen Room
Thys
Arcadia Luxury Guesthouse

Thank you Trevor! We appreciate the feedback!

Dankie Trevor! Ons waardeer die terugvoer!

This review has been automatically translated using Google.
Lindsay V
1 night stay ⋅ Large group
4.2
Apr 2024

Lovely. We had a fantastic time, the units were lovely and clean. However, the hairdryer wasn't working and the hot water pressure was terrible, so showering and bathing was an awful experience, especially when it's cold and you want to warm up before bed.

Cleanliness
5.0
Service
4.0
Location
4.0
Safety
5.0
Value for money
3.0
Room stayed in
Queen Room
Thys
Arcadia Luxury Guesthouse

Lindsay, thank you for your reply. We immediately fixed the hairdryer the following day. As for the water pressure situation, we do apologise. However, this is caused by our poor municipal services. We trust you will understand this. Thank you for visiting Arcadia.

Lindsay, dankie vir jou antwoord. Ons het dadelik die haardroër die volgende dag reggemaak. Wat die waterdruksituasie betref, vra ons om verskoning. Dit word egter veroorsaak deur ons swak munisipale dienste. Ons vertrou dat u dit sal verstaan. Dankie dat jy Arcadia besoek het.

This review has been automatically translated using Google.

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Thys Verified

Properties 1

Reviews 121

On LekkeSlaap 11 years

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121 reviews
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  • Free cancellation up to 1 week before your stay!
  • Capacity: 44 people
  • All ages welcome
  • Check-in: 14:00 to 20:00
    Check-out: 10:00
  • Address: 38 Kraalkop, Kroonstad, 9500, Free State
  • TGCSA rating:
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https://travelground.imgix.net/AAEAAQAAAAAAAAAAAAAA6fe06750b16ae8521be4c5f7a9b4ae555e3cccd5e35337485985517bd7a4d1c0d86c1e455b067f96ff40b80a375473583797?w=1440&h=960&fit=crop&auto=enhance,format,compress&q=80 From R1 000 per night (sleeps 2) 121 5 1 5 38 Kraalkop Kroonstad 9500 Free State 021 201 8901 14:00-20:00 10:00 -27.66296688186 27.259259532338

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