Not very good service and no housekeeping.
It was clean when we arrived, but during the 4 days we stayed there, it was not cleaned once and we never saw a staff member from the accommodation. Our rooms were never cleaned, and we also never received any bath towels. The dirty plates and cups were standing in the sink for the whole 4 days.
Hi Jason,
I'm sorry to hear about your experience. I was out of town on business. I must apologise for the dirty plates, as this is a shared communal area, I cannot always assure that other guests will clean up after themselves. Regarding the cleaning of the rooms, we do mention that the rooms are not cleaned daily. However, I will check to ensure that it is more clearly stated on the booking system that rooms are cleaned on request. I also apologise for the issue with the bath towels. I'm unsure about what happened there. Please contact me if you have any issues next time, so that we can sort it out immediately.
Hallo Jason,
Ek is jammer om te hoor van jou ervaring. Ek was uitstedig vir besigheid. Ek moet om verskoning vra vir die vuil borde, aangesien dit 'n gedeelde gemeenskaplike area is, kan ek nie altyd verseker dat ander gaste na hulself sal skoonmaak nie. Wat die skoonmaak van die kamers betref, noem ons wel dat die kamers nie daagliks skoongemaak word nie. Ek sal egter seker maak dat dit duideliker op die besprekingstelsel vermeld word dat kamers op versoek skoongemaak word. Ek vra ook om verskoning vir die probleem met die badhanddoeke. Ek is onseker oor wat daar gebeur het. Kontak my asseblief as jy volgende keer enige probleme het, sodat ons dit dadelik kan uitsorteer.
This review has been automatically translated using Google.
Pieter B
1 night stay ⋅ With friends
5.0
Jun 2023
Very neat, made us feel at home.
No complaints, thanks.
Baie netjies, het ons laat tuis voel.
Geen klagtes, dankie.
This review has been automatically translated using Google.
https://travelground.imgix.net/AAEAAQAAAAAAAAAAAAAA4e8b6ca9409f1acc9708677277198e4532df5519eb1668af07b9dfb0991a8ed73edd8fc48543cc5d555e8faf538d51eee36f?w=1440&h=960&fit=crop&auto=enhance,format,compress&q=80
From R850 per night, for 2 ppl
251490 Aspen CrescentCenturion0157Gauteng021 201 890114:00-19:0010:00-25.86407621727128.183631130025