Family weekend away.
Lovely house in a beautiful peaceful location.
Cleanliness
5.0
Service
5.0
Location
5.0
Safety
5.0
Value for money
5.0
Luvuyo X
Short stay ⋅ With friends
5.0
Sep 2023
Amazing.
The location is perfect for when you just want to get away and unwind. Although the area is remote, you don't feel excluded from society. Checkers and Pick n Pay deliver in the area, so you'll never run out of food or beverages.
Cleanliness
5.0
Service
5.0
Location
5.0
Safety
5.0
Value for money
5.0
Lauren T
Short stay ⋅ With friends
5.0
May 2023
Fabulous beach stay in a beautiful location!
We couldn't have asked for more from our host and had an absuloutely perfect weekend in Scarborough. The place is well located, spotless and has everything you need.
Cleanliness
5.0
Service
5.0
Location
5.0
Safety
5.0
Value for money
5.0
Helen P
Short stay ⋅ Family with teenagers
5.0
Apr 2023
Heaven on earth.
This house is perfect for anyone wanting to relax and to not get into a car. Easy walk to the beach. Beds for 10 people. Everything one could possibly want in terms of amenities. Two lovely patio areas. Beautiful outside boma area. Honestly, we could not fault this property - it was perfect.
Hi Helen
I just saw your lovely review. Thanks so much for the wonderful feedback.
Sue
Hallo Helen
Ek het sopas jou pragtige resensie gesien. Baie dankie vir die wonderlike terugvoer.
Sue
This review has been automatically translated using Google.
Willie S
Long stay ⋅ Family with young children
2.8
Dec 2023
Had a great time despite the break-in and the fire that forced us to evacuate.
We had a nice stay, but after having a break-in, we were a little uneasy about the safety of the area. The children were very scary. We suffered a lot of damage. The communication with the owner/agent could improve a lot, especially if there are problems. Couldn't get hold of her when we had a power problem in the evening. We were also given wrong keys on arrival. The lady given to washing and ironing needs a lot of training because she doesn't know how to fold clothes.
Lekker gekuier ten spyte die inbraak en die brand wat ons laat ontruim het.
Ons het lekker gebly, maar nadat ons 'n inbraak gehad het, was ons maar bietjie ongemaklik oor die veiligheid van die area. Die kinders was maar baie skrikkerig. Ons het heelwat skade gely. Die kommunikasie met die eienaar/agent kan baie verbeter, veral as daar probleme is. Kon haar nie in die hande kry toe ons in die aand 'n kragprobleem gehad het nie. Verkeerde sleutels is ook vir ons gegee met aankoms. Die dame wat gegee is vir wasgoed en stryk benodig baie opleiding, want sy weet nie hoe om klere op te vou nie.
Hi Willie,
In response to your review (it's interesting how my overall rating over 7 years is 5/5), I have read your comments and feel it's only fair to put things into context for future guests. We need to clarify a few details which you left out:
In 35 years, we have not had a single break in. Unfortunately, you did not mention in your review that you left the downstairs windows open when you went out. You were informed on arrival to close and lock all doors and windows when you left the premises, but it seems this advice was not heeded. As a result, I cannot take responsibility for the lack of security at the house. To assist you, I spent a considerable amount of time connecting with the police station to ask for their assistance, as you didn't want to go to the station yourself. I realise that this occurrence is not something you would anticipate during your holiday.
Regarding the fire, it was on the mountain, not at the house - an event completely beyond my control and thus has no relevance to your stay at the house. For the safety of the entire neighbourhood, residents had to leave their homes for a few hours, after which they could return safely.
About the electricity, an unprecedented incident took place at midnight due to a faulty side light, something that has never happened in 35 years. I acted promptly and had it sorted the very next morning, alongside replacing the side lamp. You also had full backup power to compensate for load-shedding. The key replacement issue in the morning was an honest mistake from my housekeeper, which we rectified immediately.
With regard to the laundry, expecting one person to wash, fold and iron eight loads of laundry in an afternoon is quite challenging. Nevertheless, I absorbed the cost of additional help to complete your request. I was in constant communication with you throughout your stay, and have taken your feedback into consideration. We strive to treat our staff with respect, so any form of negativity towards them from guests is disheartening.
In terms of additional requests from you: a fan was provided, DSTV was installed, and extra cleaning services were arranged upon your request. All these additional services were provided at my own expense. I explained the situation regarding our regular cleaning lady being on leave and arranged a replacement accordingly. We provide assistance with every request and pride ourselves on our commitment to guest satisfaction.
Yes, there were a few unexpected incidents, out of my control, barring one. However, we stepped up each time and provided assistance where we could. I regret that you did not fully enjoy your stay, though some responsibility also falls on the guests.
Hallo Willie,
In reaksie op jou resensie (dit is interessant hoe my algehele gradering oor 7 jaar 5/5 is), het ek jou kommentaar gelees en voel dit is net regverdig om dinge vir toekomstige gaste in konteks te plaas. Ons moet 'n paar besonderhede verduidelik wat u uitgelaat het:
In 35 jaar het ons nie 'n enkele inbraak gehad nie. Ongelukkig het jy nie in jou resensie genoem dat jy die onderste vensters oop gelos het toe jy uitgegaan het nie. Jy is met jou aankoms ingelig om alle deure en vensters toe te maak en te sluit wanneer jy die perseel verlaat, maar dit blyk dat hierdie raad nie gehoor is nie. Gevolglik kan ek nie verantwoordelikheid aanvaar vir die gebrek aan sekuriteit by die huis nie. Om jou by te staan, het ek baie tyd spandeer om met die polisiestasie te skakel om hulle bystand te vra, aangesien jy nie self na die stasie wou gaan nie. Ek besef dat hierdie gebeurtenis nie iets is wat jy tydens jou vakansie sou verwag nie.
Wat die brand betref, dit was op die berg, nie by die huis nie - 'n gebeurtenis heeltemal buite my beheer en het dus geen relevansie vir jou verblyf by die huis nie. Vir die veiligheid van die hele woonbuurt moes inwoners hul huise vir 'n paar uur verlaat, waarna hulle veilig kon terugkeer.
Oor die elektrisiteit het 'n ongekende voorval om middernag plaasgevind weens 'n foutiewe kantlig, iets wat nog nooit in 35 jaar gebeur het nie. Ek het dadelik opgetree en dit die volgende oggend laat sorteer, saam met die vervanging van die sylamp. Jy het ook volle rugsteunkrag gehad om te kompenseer vir beurtkrag. Die sleutelvervangingskwessie in die oggend was 'n eerlike fout van my huishoudster, wat ons dadelik reggestel het.
Wat die wasgoed betref, is dit nogal uitdagend om te verwag dat een persoon agt vragte wasgoed in 'n middag sal was, vou en stryk. Nietemin het ek die koste van bykomende hulp geabsorbeer om jou versoek te voltooi. Ek was in konstante kommunikasie met jou gedurende jou verblyf, en het jou terugvoer in ag geneem. Ons streef daarna om ons personeel met respek te behandel, so enige vorm van negatiwiteit teenoor hulle van gaste is ontmoedigend.
In terme van addisionele versoeke van u: 'n waaier is voorsien, DSTV is geïnstalleer, en ekstra skoonmaakdienste is op u versoek gereël. Al hierdie bykomende dienste is op my eie koste gelewer. Ek het die situasie met betrekking tot ons gereelde skoonmaker wat met verlof is verduidelik en 'n plaasvervanger daarvolgens gereël. Ons bied bystand met elke versoek en is trots op ons verbintenis tot gastetevredenheid.
Ja, daar was 'n paar onverwagte voorvalle, buite my beheer, behalwe een. Ons het egter elke keer opgeskerp en bystand verleen waar ons kon. Ek is jammer dat jy nie jou verblyf ten volle geniet het nie, alhoewel 'n mate van verantwoordelikheid ook op die gaste val.
This review has been automatically translated using Google.
Ilzé L
Short stay ⋅ Family with teenagers
5.0
Jul 2022
Absolutely stunning!
Beach Break has everything and more to make your holiday perfect, will definitely go back, and recommend it highly!
Hello, thanks for such a lovey review! Please do come back.
Hallo, dankie vir so 'n lieflike resensie! Kom asseblief terug.
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Kobie V
Short stay ⋅ Family with young children
5.0
Jul 2022
Delicious!
What a lovely, beautiful seaside house that is perfectly located! Can't wait to visit again!
Heerlik!
Wat 'n heerlike, pragtige seehuis wat perfek geleë is! Kan nie wag om weer daar te kuier nie!
This review has been automatically translated using Google.
Cleanliness
5.0
Service
5.0
Location
5.0
Safety
5.0
Value for money
5.0
Pieter V
Short stay ⋅ Family with young children
5.0
Jun 2021
Five stars.
The house was very well-equipped and clean. Close to the sea, ideal for wave skiers and surfers, lovely beach. Sue was very accommodating and friendly. Definitely value for money/
Vyf sterre
Die huis was baie goed toegerus en skoon. Naby die see, ideaal vir waveskiers en surfers, heerlike strand. Sue was baie tegemoetkomend en vriendelik. Definitief waarde vir geld.
This review has been automatically translated using Google.
Address: 15 Beach Road, Scarborough, Cape Town, 7975, Western Cape
https://travelground.imgix.net/AAEAAQAAAAAAAAAAAAAAa74ea75c5c618719bf56c863d9dfbb1c57a69293b889360cb430af42f5cc144e2e0bec9f792e72ce07d9df560272c733fd91?w=1440&h=960&fit=crop&auto=enhance,format,compress&q=80
From R3 250 per night (sleeps 8)
2051515 Beach RoadScarborough7975Western Cape021 201 890114:00-18:0011:00-34.1971065207318.37285317791
