Dear valued guest, Thank you for choosing Belcharto Cottages Accommodation as your holiday destination. We are delighted to hear that you enjoyed your stay with us. We always try to exceed our expectations, making our guests feel comfortably at home and ensuring their stay is memorable. We apologise for any inconveniences caused as we have recently taken over the property and are still in the process of upgrading it to suit the needs of our guests. As for the directions provided, we have not encountered any issues before and they should lead you directly to your destination, provided the prompts are followed correctly. We truly value your feedback as we use any suggestions, compliments, and criticisms to further improve our services. Thank you, Belcharto Management.
Geagte gewaardeerde gas, Dankie dat jy Belcharto Cottages Accommodation as jou vakansiebestemming gekies het. Ons is verheug om te hoor dat jy jou verblyf by ons geniet het. Ons probeer altyd om ons verwagtinge te oortref, om ons gaste gemaklik tuis te laat voel en te verseker dat hul verblyf onvergeetlik is. Ons vra om verskoning vir enige ongerief wat veroorsaak word aangesien ons onlangs die eiendom oorgeneem het en is steeds besig om dit op te gradeer om aan die behoeftes van ons gaste te voldoen. Wat die aanwysings verskaf, het ons nog nie voorheen enige probleme ondervind nie en dit behoort jou direk na jou bestemming te lei, mits die aanwysings korrek gevolg word. Ons waardeer jou terugvoer opreg aangesien ons enige voorstelle, komplimente en kritiek gebruik om ons dienste verder te verbeter. Dankie, Belcharto Bestuur.
This review has been automatically translated using Google.
Madelein D
Short stay ⋅ Family with teenagers
5.0
Feb 2023
Quiet and beautiful scenery.
The unit is located on a farm very close to Stellenbosch. Nice view from your porch over vineyards and farm. Swimming pool also helped with the heat. Would definitely stay there again.
Rustig en mooi natuurskoon.
Die eenheid is op n plaas baie naby Stellenbosch geleë. Mooi uitsig van jou stoep oor wingerde en plaas. Swembad het ook gehelp vir die hitte. Sal definitief weer daar wil bly.
This review has been automatically translated using Google.
Cleanliness
5.0
Service
5.0
Location
5.0
Safety
5.0
Value for money
5.0
Alex C
Short stay ⋅ Family with teenagers
5.0
Jan 2023
Brilliant peaceful and comfortable stay.
Absolute pleasure staying in this environment, quiet, accessible enough, beautiful view every morning. Host Mr. Kobus was very helpful and accommodating. Hopefully again soon.
Cleanliness
5.0
Service
5.0
Location
5.0
Safety
5.0
Value for money
5.0
Anonymous Guest
1 night stay ⋅ With partner
4.0
May 2024
Cleanliness
5.0
Service
5.0
Location
4.0
Safety
4.0
Value for money
2.0
Jakkie V
Short stay ⋅ Family with teenagers
2.4
Jan 2024
Visiting was not fun. Pool was clean but could be lit up in the evening.
Was New Years there. There was socializing and no privacy. Cottages are very close together, so you must respect each other's space. 2 horrible nights and the last night was better.
Kuier was nie lekker nie. Swembad was skoon maar kan verlig wees in die aand.
Was Oujaar daar. Daar was gekuier en geen privaatheid nie. Huisies is baie naby aan mekaar, dus moet jy mekaar se spasie respekteer. 2 goor aande en die laaste aand was beter.
This review has been automatically translated using Google.
Cleanliness
5.0
Service
2.0
Location
1.0
Safety
2.0
Value for money
2.0
Elise M
1 night stay ⋅ With partner
4.8
Dec 2023
Divine, serene setting. Far from the madding crowd.
Stay was great - such a gorgeous location amongst the vineyards. But we were travelling from far, so couldn't arrive before dark. That made it difficult to find the turn off from the main Rd. Some larger signage for the accommodation would help!
Cleanliness
5.0
Service
5.0
Location
4.0
Safety
5.0
Value for money
5.0
Naathirah H
Short stay ⋅ Family with young children
3.8
Dec 2023
Pleasant/ enjoyable/.
The kids thoroughly enjoyed themselves. I was disappointed with the directions given. A location / pin was sent to me; however, it directed me somewhere else. What should have taken me 45 minutes to 1 hour to drive took me almost 2 hours. Better directions given would be: opposite the Palms/ close to the golf course/ Fisher Road. I was on the other side of the mountain and luckily, eventually drove to a property where someone could assist me.
Dear Valued Guest
Thank you for choosing Belcharto Cottages Accommodation as your holiday destination.
We are delighted to hear that you enjoyed your stay with us. We always try to exceed our expectations, making our guests feel comfortably at home and ensuring their stay is memorable.
We apologise for any inconveniences caused as we have recently taken over the property and are still in the process of upgrading it to suit the needs of our guests.
As for the directions provided, we have not encountered any issues before and they should lead you directly to your destination, provided the prompts are followed correctly.
We truly value your feedback as we use any suggestions, compliments and criticisms to further improve our services.
Thank you,
Belcharto Management
Geagte gewaardeerde gas
Dankie dat jy Belcharto Cottages Accommodation as jou vakansiebestemming gekies het.
Ons is verheug om te hoor dat jy jou verblyf by ons geniet het. Ons probeer altyd om ons verwagtinge te oortref, om ons gaste gemaklik tuis te laat voel en te verseker dat hul verblyf onvergeetlik is.
Ons vra om verskoning vir enige ongerief wat veroorsaak word aangesien ons onlangs die eiendom oorgeneem het en is steeds besig om dit op te gradeer om aan die behoeftes van ons gaste te voldoen.
Wat die aanwysings verskaf, het ons nog nie voorheen enige probleme ondervind nie en dit behoort jou direk na jou bestemming te lei, mits die aanwysings korrek gevolg word.
Ons waardeer jou terugvoer opreg aangesien ons enige voorstelle, komplimente en kritiek gebruik om ons dienste verder te verbeter.
Dankie,
Belcharto Bestuur
This review has been automatically translated using Google.
Anonymous Guest
1 night stay
3.2
Dec 2023
Cleanliness
4.0
Service
3.0
Location
2.0
Safety
4.0
Value for money
3.0
Lynette B
Short stay ⋅ Family with teenagers
1.6
Dec 2023
See above.
Beds were cleanly covered. Thank you very much. No air conditioning. Two old fans of which only one worked. Couch needs to be replaced. Blinds must be washed.
Sien bo.
Beddens was skoon oorgetrek. Baie dankie. Geen lugversorging nie. Twee ou waaiertjies waarvan net een gewerk het. Rusbank moet vervang word. Blinders moet gewas word.
This review has been automatically translated using Google.
Belcharto Self-catering Cottages' response
Dear Valued Guest
Thank you for choosing Belcharto Cottages Accommodation as your holiday destination.
We are delighted to hear that you enjoyed your stay with us. We always try to exceed our expectations, making our guests feel comfortably at home and ensuring their stay is memorable.
We apologise for any inconveniences caused as we have recently taken over the property and are still in the process of upgrading it to suit the needs of our guests.
As for the directions provided, we have not encountered any issues before and they should lead you directly to your destination, provided the prompts are followed correctly.
We truly value your feedback as we use any suggestions, compliments and criticisms to further improve our services.
Thank you,
Belcharto Management.
Belcharto Self-catering Cottages se reaksie
Geagte gewaardeerde gas
Dankie dat jy Belcharto Cottages Accommodation as jou vakansiebestemming gekies het.
Ons is verheug om te hoor dat jy jou verblyf by ons geniet het. Ons probeer altyd om ons verwagtinge te oortref, om ons gaste gemaklik tuis te laat voel en te verseker dat hul verblyf onvergeetlik is.
Ons vra om verskoning vir enige ongerief wat veroorsaak word aangesien ons onlangs die eiendom oorgeneem het en is steeds besig om dit op te gradeer om aan die behoeftes van ons gaste te voldoen.
Wat die aanwysings verskaf, het ons nog nie voorheen enige probleme ondervind nie en dit behoort jou direk na jou bestemming te lei, mits die aanwysings korrek gevolg word.
Ons waardeer jou terugvoer opreg aangesien ons enige voorstelle, komplimente en kritiek gebruik om ons dienste verder te verbeter.
Dankie,
Belcharto Bestuur.
This review has been automatically translated using Google.
Janka B
Short stay ⋅ Family with young children
5.0
Apr 2022
Was very comfortable.
GPS just led us a little wrong. But the stay was very good and nice.
Was baie gerieflik.
GPS ons net bietjie verkeerd gelei. Maar die verblyf was baie goed en lekker.
This review has been automatically translated using Google.