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Cape Surprise

12 reviews
Self Catering

Reviews

4.3/ 5

Based on 12 reviews

Very Good
Cleanliness
4.3
Location
4.6
Value for money
4.3
Service
3.8
Safety
4.7
Elma N
Short stay ⋅ Family with teenagers
4.8
Apr 2018

Well located and spacious accommodation. The apartment is very well located, close to shops and the beach with a sense of security. We had a very nice stay. We were only surprised with the fact that we had to pay entrance and for electricity.

Goed geleë en ruim verblyf . Die woonstel is baie goed geleë, naby winkels en die strand met 'n gevoel van veiligheid. Ons het baie lekker gebly. Ons was net verras met die feit dat ons toegang moes betaal en vir elekrisiteit.

This review has been automatically translated using Google.
Cleanliness
5.0
Service
5.0
Location
5.0
Safety
5.0
Value for money
4.0
Carolien
Cape Surprise

Good day Elma, Thank you very much for the positive feedback, it is always nice to know that guests enjoy staying at our place. Please note that the permit and power fee has been clearly communicated to you in our emails. Friendly greeting.

Goeie dag Elma, Baie dankie vir die positiewe terugvoering, dit is altyd lekker om te weet dat gaste dit geniet om by ons plekkie oor te bly. Neem asb kennis dat die permit- en kragfooi duidelik in ons eposse aan jul gekommunikeer is. Vriendelike groete.

This review has been automatically translated using Google.
Eric M
Short stay ⋅ With friends
4.4
Oct 2018

Good Position and good size, poor service from agent All good, but service from agent poor, DStv did not work on arrival and took a full day to resolve. Fridge/cooler did not work, diabetic family member had insulin to keep cool and this was a problem. It spoilt the arrival and first couple of days.

Cleanliness
5.0
Service
2.0
Location
5.0
Safety
5.0
Value for money
5.0
Carolien
Cape Surprise

Thank you for your review, Eric. Glad to hear that you enjoyed the spacious flat. We regret that you did not enjoy your stay to the fullest but would also like to inform you that you were very unlucky to be there at the moment that our (nearly new) fridge gave problems. This is not something one can predict. We tried everything but could not get any person to repair it immediately due to a part to be ordered. In the meantime, there was a smaller bar fridge in the flat. We greatly hope that we will be able to make this up to you on your next visit to Cape surprise. We always strive to offer the best service and facilities to all our guests. Kind regards.

Dankie vir jou resensie, Eric. Bly om te hoor dat jy die ruim woonstel geniet het. Ons is spyt dat jy nie jou verblyf ten volle geniet het nie maar wil jou ook meedeel dat jy baie ongelukkig was om daar te wees op die oomblik dat ons (byna nuwe) yskas probleme gegee het. Dit is nie iets wat mens kan voorspel nie. Ons het alles probeer maar kon nie enige persoon kry om dit dadelik te herstel nie weens 'n onderdeel wat bestel moes word. Intussen was daar 'n kleiner yskassie in die woonstel. Ons hoop baie dat ons dit met jou volgende besoek aan Kaapse verrassing met jou sal kan opmaak. Ons streef altyd daarna om die beste diens en fasiliteite aan al ons gaste te bied. Vriendelike groete.

This review has been automatically translated using Google.
Tanya V
Short stay ⋅ Family with young children
4.2
Sep 2018

We didn't want to come home! The estate was beautiful, we enjoyed morning walks through the streets, and ended up on the beach, because it's so close to the houses. The house we stayed in was so comfortable, especially with a 5 month old baby, and we had the most beautiful view in the mornings from our bedroom. We would go back again anytime. Worth every cent. Thank you!

Ons wou nie huistoe kom nie! Die estate was beautiful, ons het oggend stappies geniet deur die straatjies, en opgeeïndig op die strand, want dis so naby aan die huisies. Die huis waarin ons gebly het was so gemaklik, veral met 5 maande oue baba, en ons het die mooiste uitsig in die oggende gehad van ons slaapkamer af. Ons sal enige tyd weer teruggaan. Elke sent werd. Dankie!

This review has been automatically translated using Google.
Cleanliness
4.0
Service
3.0
Location
5.0
Safety
5.0
Value for money
4.0
Carolien
Cape Surprise

Good day Tanya Thank you very much for giving Cape Surprise's location and security full marks. We are glad that you were able to appreciate the house, view and surroundings. We also like to work on our service for the benefit of our guests for an unbeatable experience. You are welcome again at any time. regards

Goeie dag Tanya Baie dankie dat julle Cape surprise se ligging en sekutiteit vol punte gee. Ons is bly dat jul die huis, uitsig en omgewing kon waardeer. Ons werk ook graag aan ons diens tot voordeel van ons gaste vir 'n onverbeterlike ervaring. Jul is enige tyd weer welkom. Groete

This review has been automatically translated using Google.
Anonymous Guest
Short stay ⋅ Family with teenagers
3.0
Jun 2018

Cleanliness
3.0
Service
3.0
Location
4.0
Safety
3.0
Value for money
2.0
Carolien
Cape Surprise
Goeiedag Andre, Kontak ons asseblief direk sodat ons kan vasstel wat julle verblyf belemmer het. Ons eie gesin, familie en ander gaste het juis nog altyd gevoel dat die plekkie ideaal is vir n gesin. Ons is in 'n veiligheidskompleks geleë, op 'n golf landgoed. Vriendelike groete, Carolien
Stephanie P
Short stay ⋅ Family with teenagers
5.0
Oct 2017

It was the best Cape town experience ever, kids enjoyed the view and stay. Our experience was unbelievable. What we saw on the pictures was exactly what we got and a little more, from the entry at the gate with the friendly security service to the day's we spent on the beach we made good memories. Access was a joy too and from the beach.

Beste Kaapstad-ervaring ooit. Die kinders was gaande oor die uitsig en verblyf. Ons ervaring was net ongelooflik. Wat ons op die foto's gesien het, was presies wat ons gekry het en meer. Van die intrapslag, die vriendelike sekuriteitsdiens, tot die dae wat ons op die strand deurgebring het, was iets om te onthou. Toegang na en van die strand was 'n vreugde.

This review has been automatically translated using Google.
Cleanliness
5.0
Service
5.0
Location
5.0
Safety
5.0
Value for money
5.0
Carolien
Cape Surprise

Dear Stephanie, many thanks for taking the time to write such a glowing review of our little spot in Strand. We value each and every response our guests submit. We are delighted to hear that you made good memories. It really puts into perspective just what a great country South Africa is. Thank you for choosing Cape Surprise.

Beste Stephanie, baie dankie dat jy die tyd geneem het om so 'n gloeiende resensie van ons plekkie in Strand te skryf. Ons waardeer elke reaksie wat ons gaste gee. Ons is verheug om te hoor dat jy goeie herinneringe gemaak het. Dit stel regtig in perspektief watter wonderlike land Suid-Afrika is. Dankie dat jy Cape Surprise gekies het.

This review has been automatically translated using Google.
Floyd C
Short stay ⋅ Family with teenagers
5.0
May 2017

Very nice accommodation. The accommodation was one of the best that we have had as a family. We have teenage daughters and we had a nice time together but still had our own space, we didn't feel in each other's way. It is because of the nice space that we all had. The facilities were pleasant, we really enjoyed the safe parking and gated community a lot. We were pleasantly surprised to enjoy such value for money. We are definitely coming back and highly recommend it to friends and family.

Vrek lekker verblyf. Die akkommodasie was een van die bestes wat ons as 'n gesin kon geniet. Ons het tienerdogters en ons kon lekker saam kuier maar het terselfdertyd ons eie space, ons het nie een keer in mekaar se pad gevoel nie. Dis te danke aan die lekker spasie wat elkeen van ons kon hê. Die geriewe was aangenaam, ons het die veilige parkering asook dat dit 'n Gated Community is werklik geniet. Ons was aangenaam verras om so waarde vir geld te kon geniet. Ons kom definitief terug en sal dit hoog aanbeveel by familie en vriende.

This review has been automatically translated using Google.
Cleanliness
5.0
Service
5.0
Location
5.0
Safety
5.0
Value for money
5.0
Carolien
Cape Surprise

Hello, thank you very much for your positive feedback. We are very happy that you enjoyed your time at Cape Surprise. We hope to be able to welcome you back sometime in the future.

Hallo julle, baie dankie vir jul positiewe terugvoering. Ons is baie bly dat jul die tydjie by Cape Surprise geniet het. Ons hoop om julle iewers in die toekoms weer terug te kan verwelkom.

This review has been automatically translated using Google.
Hettie T
Short stay ⋅ Family with young children
5.0
May 2017

Awesome. Enjoyed. Everything we needed was in the flat. Felt like our own place. Cape Surprise is the place to go. Would recommend.

Awesome. Lekker gebly, als wat ons nodig gehad het is in woonstel. Dit het soos ons eie plek gevoel. Ons het baie lekker gebly. Cape Surprise is die plek om tuis te gaan. Sal dit aanbeveel.

This review has been automatically translated using Google.
Cleanliness
5.0
Service
5.0
Location
5.0
Safety
5.0
Value for money
5.0
Carolien
Cape Surprise

Thank you very much Hettie. It's great to know you enjoyed it and that you were happy.

Baie dankie Hettie. Dit is heerlik om te weet julle het dit geniet en dat julle gelukkig was.

This review has been automatically translated using Google.
Francois O
Short stay ⋅ Family with young children
4.4
Jul 2017

Very nice. Very reliable people, I forgot my rings and my ID there and they sent them to me.

Baie lekker. Baie betroubare mense, ek het ringe van my en my ID daar vergeet en hulle het dit vir my gestuur.

This review has been automatically translated using Google.
Cleanliness
4.0
Service
4.0
Location
5.0
Safety
5.0
Value for money
4.0
Carolien
Cape Surprise

Thank you very much Francois, we hope to see you again soon. The knowledge that guests had a good stay and have confidence in us is always a belt under the heart.

Baie dankie Francois, ons hoop ons sien julle gou weer. Die wete dat gaste lekker gebly het en vertroue in ons het, is altyd 'n riem onder die hart.

This review has been automatically translated using Google.
Theo J
Short stay ⋅ Family with teenagers
4.2
Jul 2017

Very nice. The accommodation was nice, but why do I have to pay for access and electricity. I have already payed for the place.

Baie lekker. Die verblyf was lekker, maar hoekom moet ek betaal vir die toegang en krag. Ek het mos klaar betaal vir die plek.

This review has been automatically translated using Google.
Cleanliness
4.0
Service
3.0
Location
5.0
Safety
5.0
Value for money
4.0
Carolien
Cape Surprise

Thanks for your feedback Theo. I'm glad you enjoyed it. It's a shame that you were upset, but please remember that this was clearly advertised and communicated in advance. Since the spot inside a wave is long security, it is lines that are fixed by them. Friendly greeting.

Dankie vir jou terugvoer Theo. Ek is bly jul het geniet. Dis jammer dat jy omgekrap is, maar onthou asb, dat dit duidelik vooraf geadverteer en gekommunikeer is. Aangesien die plekkie binne-in 'n golf sekuriteits langoed is, is dit reels wat deur hulle vasgemaak word. Vriendelike groete.

This review has been automatically translated using Google.
Charmaine O
Short stay
3.0
Nov 2017

It was a spacious apartment with all the facilities to make one's stay pleasant. The name Cape Surprise was confusing because we were looking for an apartment with a similar name. The reception was not so warm and helpful, but the spacious apartment and view made up for this. The bedding and apartment were pretty clean but the kitchenware e.g. grater, from the plates, glasses, cutlery etc. was not very clean. The apartment is not located near shops which is both advantageous and disadvantageous. Advantageous, because it is peaceful and no hustle and bustle, and disadvantageous because one cannot walk quickly to get something to eat or drink. You have to drive to get to shops.

Dit was 'n ruim woonstel met al die geriewe om 'n mens se verblyf aangenaam te maak. Die naam Cape Surprise was verwarrend, want ons het 'n woonstel met die soortgelyke naam gesoek. Die ontvangs was nie so warm en behulpsaam nie, maar die ruim woonstel en uitsig het opgemaak hiervoor. Die beddegoed en woonstel was mooi skoon maar die kombuisware bv. rasper, van die borde, glase, eetgerei ens. was nie baie skoon nie. Die woonstel is nie naby winkels geleë nie wat beide voordelig en nadelig is. Voordelig, want dit is rustig en geen gewoel nie, en nadelig want 'n mens kan nie gou stap om iets te ete of drinke te kry nie. Jy moet ry om by winkels uit te kom.

This review has been automatically translated using Google.
Cleanliness
3.0
Service
2.0
Location
2.0
Safety
4.0
Value for money
4.0
Carolien
Cape Surprise

Good day Charmaine, Thank you very much for your feedback, I am very glad to see that you enjoyed it. It's a shame that you experienced the service negatively. However, it is a big challenge if guests book and do not read their e-mails and text messages as all relevant information is included in them. Thanks for letting me know about the kitchenware. It was followed up immediately and we trust that it will never be a problem again in the future. Sorry for the inconvenience caused. Regarding the location - We are located inside a secure golf estate, about 50m from the beach, with a sea and mountain view, Right next to us is an Ocean Basket restaurant. About 7 minutes' walk, or within 1 minute's drive, there is an OK Bazaar supermarket, as well as several other restaurants and shops. Friendly greeting, Cape Sunrise

Goeiedag Charmaine, Baie dankie vir jou terugvoer, ek is baie bly om te sien dat julle dit geniet het. Dis jammer dat julle die diens negatief ervaar het. Dit is egter 'n groot uitdaging as gaste bespreek en nie hul eposse en SMSe lees nie aangesien alle relvante inligting daarin aangebring is. Dankie vir die laat weet oor die kombuisware. Dit is dadelik opgevolg en ons vertrou dat dit vorentoe nooit weer 'n probleem gaan wees nie. Jammer vir die ongerief veroorsaak. Wat die ligging aanbetref - Ons is binne-in 'n veilige golflandgoed geleë, sowat 50m vanaf die strand, met 'n see- en berg uitsig, Reg langs ons is 'n Ocean Basket restaurant. Sowat 7 minute se stap, of binne 1 minuut se ry, is daar 'n OK Bazaar supermark, asook verskeie ander restaurante en winkels. Vriendelike groete, Cape Sunrise

This review has been automatically translated using Google.

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On LekkeSlaap 9 years

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12 reviews
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  • Capacity: 6 people
  • All ages welcome
  • Check-in: 14:00 to 20:00
    Check-out: 09:00
  • Address: Saint Andrews Drive, Berg & Zee, Strand, 7140, Western Cape
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https://travelground.imgix.net/AAEAAQAAAAAAAAAAAAAA5bd76a75d9df9dc3d399a1b69bc84572e9c802dd2d0302a9c94a4d5daca5681317b9340de8f08cb064bba7cca8671fc109ec?w=1440&h=960&fit=crop&auto=enhance,format,compress&q=80 was R850 nowFrom R765 per night (sleeps 6) 12 5 1 5 Saint Andrews Drive Berg & Zee 7140 Western Cape 021 201 8901 14:00-20:00 09:00 -34.126224688523 18.834739923477

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