Big Sky Villa

1 review

Self Catering

Reviews

1.8/ 5

Based on 1 review

Cleanliness

3.0

Location

1.0

Value for money

3.0

Service

1.0

Safety

1.0

Tian K

Short stay ⋅ Family with young children

1.8

Apr 2023

Privacy is a big concern. Even though the property is advertised that the entire place is for our use own use, there is someone else staying permanently on the property. It so invasive that one night while using the outside bbq, the other person entered the property through the back gate and walked past us. I would not have booked the property if I was made aware of this. In addition, the garage is built too low for my factory, unmodified vehicle, damaging the roof (of my vehicle). Owner has been super unhelpful and has since indicated that it is her view that she does not have to compensate me for my damages.

Cleanliness

3.0

Service

1.0

Location

1.0

Safety

1.0

Value for money

3.0

View host response

Elaina

Big Sky Villa

The person staying on the premises is the housekeeper. She is there for the benefit of the guests as well. She is available for cleaning, and to leave keys with her when they leave, as we state in the email sent to all guests. She is discreet. All guests sign an indemnity form before arrival. The indemnity form that you signed covered all of these concerns. You indemnify and hold the establishment harmless against any claims instituted against the establishment by any of the members of your party (whether jointly or individually) which are based on any of the forms or grounds of liability set out above. The damage to his vehicle was paid by my insurance although he signed the indemnity. The garage is the standard height (2,060m) as the local building inspector approved the plan as well as the site inspection that was done after the complaint. It was a third-party claim and the insurance took a long time with it, which was out of my control. He enjoyed his stay and we had no complaints otherwise.

This review has been automatically translated using Google.