Bondi Beach 20

7 reviews

Self Catering

Reviews

4.2/ 5

Based on 7 reviews

Very Good

Cleanliness

4.1

Location

4.6

Value for money

3.6

Service

4.0

Safety

4.6

Rene C

Short stay ⋅ Large group

4.4

Feb 2023

Very good except for the fridge. The fridge was not working. We thought it may be due to loadshedding, but the deep freezer worked fine even with all the power cuts. The managing agent sent a repairer on day 3, but was unable to repair.

Cleanliness

4.0

Service

4.0

Location

5.0

Safety

5.0

Value for money

4.0

View host response

David

Bondi Beach 20

Thanks for the review, pleased you had a good. The technician reported the fridge was unable to get to the required temperature due to the load shedding and overloading of the fridge.

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Luzanne T

Long stay ⋅ Family with young children

4.6

Dec 2022

Very nice and comfortable walking distance from beach through a security gate. The heat was just a problem. The fans are already old and do not cool well, got terribly hot. And was already difficult without a tumble dryer. But the rest of the house is very nice, comfortable, beautiful and tidy. It was a lovely visit to Bondi Beach. Will go again.

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Cleanliness

5.0

Service

5.0

Location

4.0

Safety

5.0

Value for money

4.0

View host response

David

Bondi Beach 20

We are glad you had a good time at Bondi. We will pay attention to the fans. We apologize for the inconvenience. Hope to see you again soon.

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Chene C

Short stay ⋅ Family with young children

4.2

Apr 2021

Comfortable, clean and excellent location. Located so close to the beach, it is a great location. The unit was clean and well-equipped. We thoroughly enjoyed our stay.

Cleanliness

4.0

Service

4.0

Location

5.0

Safety

4.0

Value for money

4.0

Elane V

Short stay

4.2

Jan 2021

The accommodation is neat and close to the sea. The accommodation was clean and nice. The sea was so close that you could hear it when you sat on the stoep and grilled a piece of meat. We did have a lot of trouble using the stove - the plates didn't work. Take kitchen cloths and soap with you, they are not provided.

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Cleanliness

4.0

Service

4.0

Location

5.0

Safety

5.0

Value for money

3.0

Hendrik S

Long stay ⋅ With friends

5.0

Sep 2019

Lots of fun and enjoyment for children! Very nice place and right on the beach. Lots on site for the kids and safe.

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Cleanliness

5.0

Service

5.0

Location

5.0

Safety

5.0

Value for money

5.0

Melta M

Short stay ⋅ Family with young children

4.8

Sep 2019

Everything was perfect, but please change the bunk bed. Bunk bed makes a lot of noise. It is not stable at all.

Cleanliness

5.0

Service

5.0

Location

5.0

Safety

5.0

Value for money

4.0

View host response

David

Bondi Beach 20

Thank you for your feedback. It is much appreciated. We will make sure the bunk bed issue is addressed.

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Juanita G

Short stay ⋅ Family with young children

2.0

Jul 2019

Extremely disappointing! Quite frankly this was a sorry excuse for a holiday apartment. We ran out of gas the very first night and had to borrow a gas bottle from a neighbour as we had young children to feed. There were absolutely no cleaning materials i.e. dish washing liquid, pot scourer or dishcloths. One of the fridges was out of commission and the TV was not working. We had to take our own DStv decoder, cords and smart card. The batteries in most of the remotes were flat. There were no bath towels or any spare linen. My son-in-law was not well and there were no spare blankets. There were no mattress protectors and the linen was quite threadbare and quite frankly smelled. The pillows were awful. We have stayed at various self-catering establishments around the country and have never stayed at a place that did not provide us with at least some basics. The inventory was incorrect and had not been checked since February. Pictures and lamps that you see in the photographs were missing. In fact one lamp was broken and being used as a doorstop. The hob of the stove was back to front so the switches were incorrect. The folding doors in the main bedroom could not be opened. Our neighbours had an identical apartment with beautiful furnishings. They had full DStv and they had been left tea, coffee, sugar, cooking oil, salt and pepper etc. They were also left cleaning products etc. It was also cheaper than ours. I have to admit I was quite embarrassed as my family flew in from Johannesburg and Cape Town and were quite shocked. The final straw was that we were required to clean the apartment when we left.

Cleanliness

2.0

Service

1.0

Location

3.0

Safety

3.0

Value for money

1.0

View host response

David

Bondi Beach 20

We are sorry that your flat was not up to your expectations. We do try to communicate as well as possible on the Travelground website and in our emails about what is and what is not included in the booking. This flat is not part of a self-catering establishment bit is an individually owned flat. It is quite normal for individually owned flats and houses not to include tea/coffee, towels, cleaning materials and DSTV. We do have an after hours number to phone in case of any problems and as far as we are aware the problem of the gas was sorted out promptly. The fridge that was not working is the old fridge and has been replaced with the new fridge. The inventory was last changed in February but is checked after each booking to ensure nothing is missing. We will follow up on your advise of replacing the linen. Thank you for your review.

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