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Breakers 421

7 reviews
Self Catering

Reviews

3.7/ 5

Based on 7 reviews

Good
Cleanliness
3.4
Location
4.1
Value for money
3.3
Service
3.1
Safety
4.3
Zelda V
Short stay ⋅ Family with teenagers
5.0
May 2024

Neat, tidy and safe. I will stay there in the future without thinking twice. Absolutely lovely. The unit was very clean and tidy. The photos reflected exactly what the unit looked like. The aircon did make some noise, but when reported, the feedback and assistance were quick.

Cleanliness
5.0
Service
5.0
Location
5.0
Safety
5.0
Value for money
5.0
Louis V
Short stay ⋅ Family with young children
1.8
Jun 2023

Stay was OK with a few problems. 1. Windows don't shut properly. 2. Small cockroaches in kitchen. 3. Sharp knives are broken and poor quality. 4. All coffee mugs are small. 5. Glasses and mugs are all different sizes. 6. No braai bowl. 7. Taps leaking in kitchen. 8. No plug in kitchen sink. 9. No plugs at mirrors, so hard to do hair and makeup.

Cleanliness
1.0
Service
1.0
Location
3.0
Safety
3.0
Value for money
1.0
Top Destinations
Breakers 421

Hi Louis, we are truly sorry to hear about the challenges you encountered during your stay. Your comfort and satisfaction are our top priorities, and it's disheartening to learn that we fell short in several areas. Please accept my sincerest apologies for the inconvenience caused. Rest assured, we are already taking immediate action to address each of the issues you've highlighted. By rectifying these shortcomings, we aim to provide you and our future guests with an even more enjoyable and seamless experience. Your feedback is invaluable to us, and we're incredibly grateful for your understanding and patience. We genuinely appreciate the opportunity to improve, and we look forward to welcoming you back soon for a stay that exceeds your expectations. Thank you for bringing these matters to our attention.

Hallo Louis, ons is werklik jammer om te hoor van die uitdagings wat jy tydens jou verblyf teëgekom het. Jou gemak en tevredenheid is ons topprioriteite, en dit is ontmoedigend om te hoor dat ons op verskeie gebiede te kort geskiet het. Aanvaar asseblief my opregte verskoning vir die ongerief wat veroorsaak is. Wees verseker, ons neem reeds onmiddellike stappe om elk van die kwessies wat jy uitgelig het aan te spreek. Deur hierdie tekortkominge reg te stel, beoog ons om vir jou en ons toekomstige gaste 'n selfs meer genotvolle en naatlose ervaring te bied. Jou terugvoer is vir ons van onskatbare waarde, en ons is ongelooflik dankbaar vir jou begrip en geduld. Ons waardeer opreg die geleentheid om te verbeter, en ons sien uit daarna om jou binnekort terug te verwelkom vir 'n verblyf wat jou verwagtinge oortref. Dankie dat u hierdie sake onder ons aandag gebring het.

This review has been automatically translated using Google.
Jinyang C
1 night stay ⋅ Individual traveller
4.2
Jul 2022

Too few toilets. The room is a little smaller.

Cleanliness
5.0
Service
5.0
Location
3.0
Safety
4.0
Value for money
4.0
Suryn D
Short stay ⋅ Family with teenagers
4.0
Apr 2022

Super value for money. Beautiful location, clean, lots to do for the kids, nice resort. Nice resort, lots to do for us and the children, close to the beach, restaurants and shops. Clean, nice apartment. Nice view.

Super waarde vir geld. Pragtige ligging, skoon, baie te doen vir die kinders, mooi resort. Mooi resort, baie te doen vir ons en die kinders, naby die strand, restaurante en winkels. Skoon, mooi woonstel. Mooi uitsig.

This review has been automatically translated using Google.
Cleanliness
4.0
Service
4.0
Location
4.0
Safety
4.0
Value for money
4.0
Sonelle C
Short stay ⋅ Family with young children
2.2
Jan 2022

Aircon not working and sofa dirty. Aircon not working in our apartment for our entire trip after reporting it numerously. The sofa was dirty in the living room. The cookerhood above the stove is not working. Requested if I could book out a bit later on the Sunday as I was working in the area and might not be finished by 10am - was told that we should strictly be out by 10am. The resort itself is in a good location and have good facilities for kids. Will not book with this agent and this room again.

Cleanliness
1.0
Service
1.0
Location
4.0
Safety
4.0
Value for money
1.0
Top Destinations
Breakers 421

Thank you very much for the feedback. Yes, unfortunately, the cooker hood is not working, as we replaced the stove and bought a new unit. We hope to have that replaced in due time, to match the stove. The technician confirmed that the aircon was working, but due to the high humidity, it might not have felt like that but always remember to close the windows, as it will cool down the room much quicker if the aircon is on. We do apologize for the 10:00 checkout, but there was a scheduled arrival for the afternoon, and we have to implement strict rules in order to get the unit clean and apply the necessary Covid Cleaning regulations. We look forward to hosting you on the next trip.

Baie dankie vir die terugvoer. Ja, ongelukkig werk die afzuigkap nie, want ons het die stoof vervang en 'n nuwe eenheid gekoop. Ons hoop om dit mettertyd te laat vervang om by die stoof te pas. Die tegnikus het bevestig dat die lugversorging werk, maar weens die hoë humiditeit het dit dalk nie so gevoel nie, maar onthou altyd om die vensters toe te maak, want dit sal die vertrek baie vinniger afkoel as die lugversorging aan is. Ons vra wel om verskoning vir die 10:00 betaalpunt, maar daar was 'n geskeduleerde aankoms vir die middag, en ons moet streng reëls implementeer om die eenheid skoon te kry en die nodige Covid Skoonmaak regulasies toe te pas. Ons sien daarna uit om jou op die volgende reis te huisves.

This review has been automatically translated using Google.
Sylvia N
Short stay ⋅ Family with young children
5.0
Nov 2021

Outstanding, we had a great time. Good customer service. Staff was very friendly, keep up the good work guys.

Cleanliness
5.0
Service
5.0
Location
5.0
Safety
5.0
Value for money
5.0
Ilse D
Short stay ⋅ Family with young children
3.4
Nov 2020

Very poor communication and admin. No information about resort in rooms, was told there was no cleaning services and when we looked again there were people in our unit. When we wanted to sign at a restaurant, we first had to open an account at reception, but when you sign in it is not mentioned. Only 4 forks, no scissors.

Baie swak kommunikasie en admin. Geen inligting omtrent oord in kamers, daar is gesê daar is geen skonnmaakdienste en toe ons weer sien, is daar mense in ons eenheid. Toe ons by restaurant wou teken, moes ons eers by ontvangs 'n rekening oop maak, maar wanneer jy inteken word dit nie genoem nie. Slegs 4 vurke, geen skêr.

This review has been automatically translated using Google.
Cleanliness
3.0
Service
1.0
Location
5.0
Safety
5.0
Value for money
3.0
Top Destinations
Breakers 421

Dear Ilse, thank you very much for your feedback. We appreciate your time spent on this as it always helps us to improve. After my conversation with you, you confirmed that you did not read the e-mail with all the necessary information, as you were very hasty and booked at the last minute. We do apologize for the scissors and have asked the cleaning services to please immediately put a pair of scissors back in the unit. Thanks again for your feedback, we really appreciate it. Until next time.

Best Ilse, baie dankie vir julle terugvoering. Ons waardeer julle tyd hieraan spandeer aangesien dit ons altyd help om te verbeter. Na my gesprek met jou het jy bevestig julle het nie die epos gelees met al die nodige informasie nie, aangesien julle baie haastig was en op die nippertjie bespreek het. Ons vra wel omverskoning vir die skêr en het vir die skoonmaakdienste gevra om asb dadelik 'n skêr weer in die eenheid te sit. Nogmaals dankie vir julle terugvoering, ons waardeer dit opreg. Tot volgdende keer.

This review has been automatically translated using Google.

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On LekkeSlaap 2 years

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7 reviews
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  • Capacity: 5 people
  • All ages welcome
  • Check-in: 14:00 to 23:00
    Check-out: 10:00
  • Address: 88 Lagoon Drive, 421 Breakers, Breakers Resort, Umhlanga, 4319, KwaZulu-Natal
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https://travelground.imgix.net/AAEAAQAAAAAAAAAAAAAAa1bbc4d42d6fb8a49a22c5d1b74551e6777703de1dad6b891c1c4185e4b9b90a043920be2e84f91ca4cdc364e6f4267f6606?w=1440&h=960&fit=crop&auto=enhance,format,compress&q=80 From R2 100 per night (sleeps 5) 7 5 1 4 88 Lagoon Drive 421 Breakers, Breakers Resort 4319 KwaZulu-Natal 021 201 8901 14:00-23:00 10:00 -29.714285453198 31.092365715275

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