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Clanwilliam Hotel

102 reviews
Hotel

Reviews

4/ 5

Based on 102 reviews

Very Good
Cleanliness
4.0
Location
4.1
Value for money
3.8
Service
3.9
Safety
4.1
Corné G
1 night stay ⋅ With partner
4.8
Feb 2023

Have a nice time. Good service, tidy, air conditioning was very welcome, as well as a clean pool.

Lekker gekuier. Goeie diens, netjies, lugverkoeling was baie welkom, asook skoon swembad.

This review has been automatically translated using Google.
Cleanliness
5.0
Service
5.0
Location
4.0
Safety
5.0
Value for money
5.0
C Dewet M
1 night stay ⋅ Family with young children
4.2
Apr 2023

Very nice stay. Power a big problem.

Baie lekker gebly. Beurtkrag 'n groot probleem.

This review has been automatically translated using Google.
Cleanliness
4.0
Service
4.0
Location
4.0
Safety
5.0
Value for money
4.0
Country
Clanwilliam Hotel

Good day, thank you very much for the feedback. Unfortunately, load shedding is a nationwide problem and we trust it will be resolved soon. Kind regards, Audrey - Reception

Goeiedag, baie dankie vir die terugvoering. Ongelukkig is beurtkrag landwyd 'n probleem en ons vertrou dit sal spoedig opgelos word. Vriendelike groete, Audrey - Ontvangs

This review has been automatically translated using Google.
Elmare S
1 night stay ⋅ Family with teenagers
4.0
Aug 2023

Felt like home. Friendly staff and very helpful. It was a nice breakfast.

Het soos huis gevoel. Vriendelike personeel en baie behulpsaam. Lekker ontbyt gewees.

This review has been automatically translated using Google.
Cleanliness
4.0
Service
4.0
Location
4.0
Safety
4.0
Value for money
4.0
Country
Clanwilliam Hotel

Good morning, thank you very much for the feedback. Thank you for a nice stay. Beautiful day. Kind regards, Audrey - Reception

Goeie more, baie dankie vir die terugvoering. Dankbaar julle het lekker gebly. Mooi dag. Vriendelike groete, Audrey - Ontvangs

This review has been automatically translated using Google.
Melissa L
Short stay ⋅ Family with teenagers
3.8
Jul 2024

Reasonable. The location of the hotel is nice and central in the town and close to everything.

Redelik. Die ligging van die hotel is lekker sentraal in die dorp en naby alles.

This review has been automatically translated using Google.
Cleanliness
3.0
Service
4.0
Location
5.0
Safety
4.0
Value for money
3.0
Country
Clanwilliam Hotel

Good morning, Melissa. Thank you very much for the feedback and we are grateful that you chose our hotel. We look forward to your next visit. Best regards, Hotel Management

Goeie more, Melissa. Baie dankie vir die terugvoering en ons is dankbaar dat julle ons hotel gekies het. Ons sien uit na julle volgende besoek. Vriendelike groete, Hotel Bestuur

This review has been automatically translated using Google.
Nico J
1 night stay ⋅ With partner
3.4
Sep 2024

Pretty good, but it could be better. It was pleasant, but does not compare to the previous accommodation we have used during this tour. The dispensation was a problem. The person begging on the sidewalk also causes discomfort.

Redelik goed, maar dit kon beter. Dit was aangenaam, maar vergelyk nie met die vorige verblyf wat ons gedurende hierdie toer van gebruik gemaak het nie. Die bedeling was 'n probleem. Die persoon wat op die sypaadjie bedel, veroorsaak ook ongemaklikheid.

This review has been automatically translated using Google.
Cleanliness
3.0
Service
3.0
Location
4.0
Safety
4.0
Value for money
3.0
Mark B
1 night stay ⋅ With partner
3.6
Apr 2023

Could do better. There could be better contingencies for loadshedding. There is no generator. Gate at 'secure' parking did not work due to load shedding - just push it open and closed. i. e. not secure. WiFi was slow. On arrival, we were told breakfast only started at 7.30 am which was too late for us in order to make the 8 am start of the ride. However, breakfast was served from before 7 am (wrong info provided). Majority of residents this evening were participants in a cycling event. The hotel could have provided a more 'cyclist-friendy' breakfast option e. g. oats, bananas rather than bacon and eggs. Although some cyclists are not really worried, we would have preferred the option at least.

Cleanliness
4.0
Service
3.0
Location
4.0
Safety
4.0
Value for money
3.0
Country
Clanwilliam Hotel

Good morning, many thanks for your review. We do appreciate and follow up on all issues. Kind regards, Audrey - Reservations Manager

Goeie more, baie dankie vir jou resensie. Ons waardeer en volg alle kwessies op. Vriendelike groete, Audrey - Besprekingsbestuurder

This review has been automatically translated using Google.
Anonymous Guest
1 night stay ⋅ With partner
3.0
Dec 2023

Cleanliness
3.0
Service
3.0
Location
3.0
Safety
3.0
Value for money
3.0
Tim A
1 night stay ⋅ With partner
2.8
Aug 2023

Hotel was clean had to park in the street, the restaurant's food was terrible. The staff at check-in were very friendly and helpful. The room was clean but felt it was not worth the price. We watched the Springboks match in the dining room and had some drinks. A good choice in beers but no campari for my wife. We ordered a steak medium rare and my wife's was still cold and must have been in the pan for a few seconds and full of sinews. Mine was totally overdone but edible. They did take her steak off the bill and we did not chance breakfast the following morning.

Cleanliness
3.0
Service
3.0
Location
3.0
Safety
2.0
Value for money
3.0
Country
Clanwilliam Hotel

Dear Sir Thank you for your review. We apologise that the food the steaks were not up to scratch as we pride ourselves in buying the best quality available. I hope we see you in the near future to experience that restaurant as it should be Kind Regards Peter General Manager

Geagte Heer Dankie vir jou resensie. Ons vra om verskoning dat die kos van die steaks nie op peil was nie, want ons is trots daarop om die beste gehalte beskikbaar te koop. Ek hoop ons sien jou in die nabye toekoms om daardie restaurant te ervaar soos dit moet wees Vriendelike groete Petrus Algemene bestuurder

This review has been automatically translated using Google.
Marita S
1 night stay ⋅ With partner
2.4
Aug 2023

A big disappointment. The TV didn't work for the whole time. The boiler in the room did not work. There was no hot water. The blanket was not clean. The corridors were pitch dark during load shedding. At breakfast, the waitress did not want to cover another place at our table. According to her, there were not enough cutlery?!

'n Groot teleurstelling. Die TV het vir die hele tyd nie gewerk nie. Die ketel in die kamer het nie gewerk nie. Daar was nie warm water nie. Die kombers was nie skoon nie. Die gange was tydens beurtkrag pikdonker. By ontbyt wou die kelnerin nie nog 'n plek aan ons tafel dek nie. Daar was volgens haar nie genoeg eetgerei nie?!

This review has been automatically translated using Google.
Cleanliness
3.0
Service
1.0
Location
3.0
Safety
3.0
Value for money
2.0
Country
Clanwilliam Hotel

Good morning madam, Our different departments have been informed of the feedback. Kind regards, Audrey - Reception.

Goeie more mevrou, Ons verskillende afdelings is die terugvoering meegedeel. Vriendelike groete, Audrey - Ontvangs.

This review has been automatically translated using Google.
Herman L
1 night stay ⋅ With partner
1.6
Aug 2023

Disappointing I have rarely been as disappointed in a website's accommodation option as I was with Clanwilliam Hotel. Travelers are lured with carefully taken photographs to a site where the reality deviates totally negatively from the expectation that is created. The room was small, two people couldn't be in the bathroom at the same time, the roof of Room 24 was mouldy, none of the WiFi options worked (despite a call to reception), the dining room was soulless and almost completely dark during "loadshedding", the dinner was average at best and the breakfast was disappointing with several bowls already empty by 09:30. I found the place to be soulless, tired and disappointing and I feel taken advantage of because the whole experience does not justify the price under any circumstances.

Teleurstellend Ek was nog selde so teleurgesteld in 'n webtuiste se akkommodasie-opsie soos met Clanwilliam Hotel. Reisigers word met keurig geneemde foto's gelok na 'n perseel waar die werklikheid totaal negatief afwyk van die verwagting wat geskep word. Die kamer was klein, twee mense kon nie gelyktydig in die badkamer wees nie, die dak van Kamer 24 was gemuf, geeneen van die WiFi opsies het gewerk nie (ten spyte van 'n oproep na ontvangs), die eetsaal was sielloos en feitlik heeltemal donker tydens "loadshedding", die aandete was hoogstens gemiddeld en die ontbyt was teleurstellend met etlike bakke reeds leeg teen 09:30. Ek het die plek as sielloos, moeg en teleurstellend ervaar en ek voel uitgebuit, want die hele ervaring regverdig onder geen omstandighede die prys nie.

This review has been automatically translated using Google.
Cleanliness
2.0
Service
1.0
Location
2.0
Safety
2.0
Value for money
1.0
Country
Clanwilliam Hotel

Good morning Herman. We take note of your comments and will address where necessary. Kind regards, Audrey - Reception

Goeie more Herman. Ons neem kennis van u opmerkings en sal aandag gee waar nodig. Vriendelike groete, Audrey - Ontvangs

This review has been automatically translated using Google.

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On LekkeSlaap 11 years

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From
From R1 590
per night, for 2 ppl
102 reviews
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  • Capacity: 72 people
  • All ages welcome
  • Check-in: 14:00 to 19:00
    Check-out: 10:00
  • Address: 22 Hoof Street, Clanwilliam, 8120, Western Cape
view more
https://travelground.imgix.net/AAEAAQAAAAAAAAAAAAAAJDNmOTUxYzU2LWFlODgtNDdlMi05ZDdiLTMzOTQyZjQ1ZGEyZg?w=1440&h=960&fit=crop&auto=enhance,format,compress&q=80 From R1 590 per night, for 2 ppl 102 5 1 4 22 Hoof Street Clanwilliam 8120 Western Cape 021 201 8901 14:00-19:00 10:00 -32.17927660184 18.89315642943

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