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Cloud 9 Boutique Hotel & Spa

16 reviews
Hotel

Reviews

4.7/ 5

Based on 16 reviews

Excellent
Cleanliness
4.8
Location
4.8
Value for money
4.6
Service
4.8
Safety
4.7
Andries Petrus D
1 night stay ⋅ With friends
5.0
Sep 2024

Excellent, clean, superb views and really a special place. Cloud 9 is a gem in the Cape. Will definitely stay there again. Top class service and views.

Cleanliness
5.0
Service
5.0
Location
5.0
Safety
5.0
Value for money
5.0
Celest W
1 night stay ⋅ Individual traveller
5.0
Sep 2024

Great service, clean, modern, tidy. Clean, tidy, delicious breakfast, modern, great service!

Wonderlike diens, skoon, modern, netjies. Skoon, netjies, heerlike ontbyt, modern, wonderlike diens!

This review has been automatically translated using Google.
Cleanliness
5.0
Service
5.0
Location
5.0
Safety
5.0
Value for money
5.0
She-vaughn F
1 night stay ⋅ With partner
5.0
May 2024

The best staycation ever. My stay was great!

Cleanliness
5.0
Service
5.0
Location
5.0
Safety
5.0
Value for money
5.0
Francois S
1 night stay ⋅ With partner
5.0
Feb 2024

Perfect getaway. Service was excellent, and is close to everything. Will go again for sure.

Perfekte wegbreek. Diens was uitstekend, en is naby alles. Sal vir seker weer gaan.

This review has been automatically translated using Google.
Cleanliness
5.0
Service
5.0
Location
5.0
Safety
5.0
Value for money
5.0
Chris S
Short stay ⋅ On business
5.0
Nov 2021

Comfortable! The staff are all friendly and helpful. No request was too much trouble.

Gerieflik! Die personeel is almal vriendelik en behulpsaam. Geen versoek was te veel moeite nie.

This review has been automatically translated using Google.
Cleanliness
5.0
Service
5.0
Location
5.0
Safety
5.0
Value for money
5.0
Shadre
Cloud 9 Boutique Hotel & Spa

Good morning, Wilma Thank you very much for your lovely review of Cloud 9 Boutique Hotel & Spa. We are so glad you enjoyed your time with us and that the staff looked after you well! We hope to welcome you back soon! regards Shadre

Goeie more, Wilma Vreeslik baie dankie vir jou pragtige resensie van Cloud 9 Boutique Hotel & Spa. Ons is so bly julle het julle tydjie by ons geniet en dat die personeel mooi na julle gekyk het! Ons hoop om julle gou weer terug te welkom! Groete Shadre

This review has been automatically translated using Google.
Hennie M
Short stay ⋅ With partner
3.8
Feb 2021

Disappointed. No hot tub, pools are dirty, and there is no hot tub, when I asked for it I was told it no longer exists. When I checked out, I wanted to ask for an extra R200 for parking, which was not part of the price at all. Didn't pay it.

Teleurgesteld. Geen borrelbad, swembaddens is vuil, en daar is geen borrelbad, toe ek vra daarvoor is daar aan my gesê dit bestaan nie meer. Wou met my uitboek my ekstra R200 vra vir parkering wat glad nie deel van prys was. Het dit nie betaal.

This review has been automatically translated using Google.
Cleanliness
3.0
Service
4.0
Location
5.0
Safety
4.0
Value for money
3.0
Shadre
Cloud 9 Boutique Hotel & Spa

Good afternoon, Hennie. I am so sorry to hear that you were not happy with your stay. With the whole Covid thing done, we took out the sauna, gym and hot tub and we were sure that we brought all our websites up to date in time, I apologize if you may have made your reservation before we did. We were unfortunately not aware of that and apologize profusely. We will also ask TravelGround and LekkeSlaap to better display the parking per night, thank you for bringing this to our attention. We put new flower pots around the pools on Friday and because they didn't have "trays" underneath, the soil kept ending up in the pool. We have now ordered "trays" and that should solve the problem. We hope you enjoyed your "upgrade" and we hope to welcome you again when you are in the Cape. regards Shadre

Goeie middag, Hennie. Ek is so jammer om te hoor dat julle nie gelukkig was met julle verblyf nie. Met die hele Covid gedoente, het ons die sauna, gym en borrelbad uitgehaal en ons was seker dat ons betyds al ons webtuistes op tot datum gebring het, ek vra onverskoning as julle meskien voor ons dit gedoen het julle bespreking gemaak het. Ons was ongelukkig nie bewus daarvan nie en vra groot onverskoning. Ons sal ook vir TravelGround en LekkeSlaap vra om die parkering per nag beter te vertoon, dankie dat julle dit onder ons aandag gebring het. Ons het Vrydag nuwe blompotte om die swembaddens gesit en omdat hulle nie "trays" onder gehad het nie, het die grond die heeltyd in die swembad beland. Ons het nou "trays" bestel en dit behoort die probleem op te los. Ons hoop julle het julle "upgrade" geniet en ons hoop om julle weer te verwelkom as julle in die Kaap is. Groete Shadre

This review has been automatically translated using Google.
Olaf K
Short stay ⋅ With partner
4.6
Jan 2020

Very kind service and a nice room with lovely terrace. Very central on a road crossing, but it is calm. We will come back on our next stay.

Cleanliness
5.0
Service
5.0
Location
4.0
Safety
4.0
Value for money
5.0
Shadre
Cloud 9 Boutique Hotel & Spa

Dear Olaf, Thanks for taking the time to comment and review our property, we appreciate your feedback. Love having you stay with us and hope to see you again real soon.

Dear Olaf, Thanks for taking the time to comment and review our property, we appreciate your feedback. Love having you stay with us and hope to see you again real soon.

This review has been automatically translated using Google.
Dieketseng T
Short stay ⋅ With friends
5.0
Dec 2019

Beautiful and peaceful. Located in the centre of every attraction. Beautiful and peaceful place.

Pragtig en rustig. In die middel van al die doendinge. Pragtig en rustig.

This review has been automatically translated using Google.
Cleanliness
5.0
Service
5.0
Location
5.0
Safety
5.0
Value for money
5.0
Shadre
Cloud 9 Boutique Hotel & Spa

Thank you for your lovely comments regarding our property! It was a pleasure having you here by us and we hope to see you again soon! Kind regards Shadre

Dankie vir jou mooi kommentaar oor ons eiendom! Dit was 'n plesier om jou hier by ons te hê en ons hoop om jou gou weer te sien! Vriendelike groete Shadre

This review has been automatically translated using Google.
Conrad B
Short stay ⋅ With partner
5.0
Dec 2019

Outstanding. If you go to the Cape, this is the place to live.

Uitstekend. As jy Kaap toe gaan, is dit die plek waar jy moet woon.

This review has been automatically translated using Google.
Cleanliness
5.0
Service
5.0
Location
5.0
Safety
5.0
Value for money
5.0
Shadre
Cloud 9 Boutique Hotel & Spa

Thank you very much, Conrad! You make someone's day with such a review:) Hope we see you again soon!

Baie dankie, Conrad! Jy maak n mens se dag met so n resensie:) Hoop ons sien jou gou weer!

This review has been automatically translated using Google.
Burger F
Short stay ⋅ With partner
5.0
Nov 2019

Outstanding. Very good, will go back.

Uitstekend. Baie goed, sal graag weer daar wil bly.

This review has been automatically translated using Google.
Cleanliness
5.0
Service
5.0
Location
5.0
Safety
5.0
Value for money
5.0
Shadre
Cloud 9 Boutique Hotel & Spa

Thank you so much for the wonderful review, we really appreciate it. Hope to see you again soon!

Vreeslik baie dankie vir die wonderlike resensie, ons waardeer dit opreg. Hoop om julle gou weer te sien!

This review has been automatically translated using Google.

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4.7/5

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Properties 1

Reviews 16

On LekkeSlaap 7 years

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From
From R3 300
per night, for 2 ppl
16 reviews
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SECURE PAYMENT VIA
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From
R3 300
per night, for 2 ppl
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  • Capacity: 83 people
  • All ages welcome
  • Check-in: 15:00 to 18:00
    Check-out: 11:00
  • Address: 12 Kloof Nek Road, Tamboerskloof, Cape Town, 8001, Western Cape
view more
https://travelground.imgix.net/AAEAAQAAAAAAAAAAAAAAbf3dd537a4838664ce3c91404b07fdaea6270595365be7782e870783787dda33e95b2edb71836a9af94d16c73b270cdb9390?w=1440&h=960&fit=crop&auto=enhance,format,compress&q=80 From R3 300 per night, for 2 ppl 16 5 1 5 12 Kloof Nek Road Tamboerskloof 8001 Western Cape 021 201 8901 15:00-18:00 11:00 -33.929869004899 18.408456873985

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