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Colonel Graham Guesthouse

6 reviews
Guest House

Reviews

4.3/ 5

Based on 6 reviews

Very Good
Cleanliness
4.5
Location
4.5
Value for money
4.2
Service
4.0
Safety
4.3
Sandiso F
Short stay ⋅ With partner
5.0
Apr 2023

It was a short stay, booked at short notice, but a great stay nonetheless. The place was very close to where we needed to go. The staff was friendly and helpful with our needs. Definitely our place of choice for future Grahamstown visits. We were looking for schools for our boys!

Cleanliness
5.0
Service
5.0
Location
5.0
Safety
5.0
Value for money
5.0
Angela F
1 night stay ⋅ Individual traveller
2.6
Jun 2022

Visiting arts festival for the weekend. Given the key in the driveway with no directions to room or welcome info. No information provided regarding breakfast times or where breakfast is served. Didn't have breakfast. Only 1 towel provided although booked for 2. Only 1 coffee sachet provided and 1 drinking glass in room.

Cleanliness
3.0
Service
1.0
Location
3.0
Safety
3.0
Value for money
3.0
Sharika
Colonel Graham Guesthouse

Good day Angela, I do apologise for the service you received. I had a meeting with my staff this morning, the lady who checked you in said that you asked for the key to your room whilst sitting in your car in the driveway and she assumed that you knew where your room was. We apologise again for this mistake made. Regarding the towel, an extra set of towels was given to you and your partner when you met 1 of the staff members on the premises. This was told at the meeting as well, coffee for 1 and a drinking glass for 1, again we apologise profusely. The room was prepped for 1 guest and not 2, all human error. We would've happily addressed the issues at the guesthouse when you checked in, if we had known. As I recall, you did have my cell number when you called me early morning, as you wanted to check in before our usual check-in time, a quick call or message to me again would've solved all of the above, nevertheless, we are truly sorry for the unpleasant experience.

Goeie dag Angela, ek vra om verskoning vir die diens wat jy ontvang het. Ek het vanoggend 'n vergadering met my personeel gehad, die dame wat jou ingeboek het, het gesê dat jy die sleutel van jou kamer gevra het terwyl sy in jou motor in die oprit gesit het en sy het aangeneem dat jy geweet het waar jou kamer is. Ons vra weereens om verskoning vir hierdie fout wat gemaak is. Wat die handdoek betref, is 'n ekstra stel handdoeke aan jou en jou maat gegee toe julle 1 van die personeellede op die perseel ontmoet het. Dit is ook by die vergadering vertel, koffie vir 1 en 'n drinkglas vir 1, weereens vra ons groot verskoning. Die kamer is voorberei vir 1 gas en nie 2 nie, alles menslike foute. Ons sou graag die kwessies by die gastehuis aangespreek het toe jy ingeboek het, as ons geweet het. Soos ek onthou, het jy wel my selnommer gehad toe jy my vroegoggend gebel het, aangesien jy voor ons gewone inkloktyd wou inklok, 'n vinnige oproep of boodskap aan my weer sou al die bogenoemde opgelos het, nietemin, ons is opreg jammer vir die onaangename ervaring.

This review has been automatically translated using Google.
Johan C
1 night stay ⋅ With partner
4.4
Apr 2018

Very comfortable and luxurious and clean. Will definitely stay there again. We stayed in the new part which is excellently located and super modern. Everything you need and wonderfully spacious. The bed was fantastic and the balcony provides an extra relaxation area. My only criticism that I can make is that the neighbor's dog is very annoying and constantly wakes you up by barking. I suggest that the guest house buys the puppy from the neighbors so that he can wake them up from now on. I also think that for R1450 per night the breakfast should be a bit more substantial, but I would book there again and give the place high marks.

Baie gerieflik en luuks en skoon. Sal beslis weer daar bly. Ons het in die nuwe deel gebly wat uitstekend geleë en super modern is. Alles wat mens nodig het en heerlik ruim. Die bed was fantasties en die balkon bied 'n ekstra ontspanarea. My enigste kritiek wat ek kan lewer is dat die hondjie van die bure baie lastig is en mens aanhoudend wakkerblaf. Ek stel voor dat die gastehuis die hondjie by die bure koop dat hy voortaan vir hulle kan wakkerblaf. Ek dink ook vir R1450 per nag behoort die ontbyt so bietjie meer om die lyf te hê, maar ek sal weer daar bespreek en gee die plek hoë punte.

This review has been automatically translated using Google.
Cleanliness
5.0
Service
4.0
Location
5.0
Safety
5.0
Value for money
3.0
Lilian M
Short stay ⋅ Family with teenagers
4.0
Apr 2017

Loved the place. It feels like a home away from home. Spacious rooms and loved the idea of a kitchen within the rooms. Great customer service.

Cleanliness
4.0
Service
5.0
Location
4.0
Safety
3.0
Value for money
4.0
Louise V
1 night stay ⋅ With partner
5.0
Jan 2016

Spacious, clean and tidy with good quality bedding. Friendly staff, lovely, spacious detached place with its own veranda and lawn with lovely shade.

Ruim, skoon en netjies met goeie kwaliteit beddegoed. Vriendelike personeel, lieflike, ruim losstaande plekkie met sy eie stoep en grasperk met heerlike skaduwee.

This review has been automatically translated using Google.
Cleanliness
5.0
Service
5.0
Location
5.0
Safety
5.0
Value for money
5.0
Anthony H
1 night stay ⋅ Individual traveller
4.8
Dec 2014

Comfortable place to stay. Nice rooms - spacious and comfortable.

Gerieflike oornagplek. Mooi kamers - ruim en gemaklik.

This review has been automatically translated using Google.
Cleanliness
5.0
Service
4.0
Location
5.0
Safety
5.0
Value for money
5.0

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Properties 1

Reviews 6

On LekkeSlaap 10 years

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From
From R2 030
per night, for 2 ppl
6 reviews
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SECURE PAYMENT VIA
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From
R2 030
per night, for 2 ppl
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  • Capacity: 16 people
  • All ages welcome
  • Check-in: 14:00 to 19:00
    Check-out: 10:00
  • Address: 2 Lansdowne Road, Oatlands, Grahamstown, 6139, Eastern Cape
  • TGCSA rating:
https://travelground.imgix.net/AAEAAQAAAAAAAAAAAAAA4cfe92eb779e495aa83704c2cbf97761a8415041a22587dc6ae2f7ad147b2460941f43522cc959a933a7318e9de399999b0a?w=1440&h=960&fit=crop&auto=enhance,format,compress&q=80 From R2 030 per night, for 2 ppl 6 5 1 5 2 Lansdowne Road Oatlands 6139 Eastern Cape 021 201 8901 14:00-19:00 10:00 -33.305057534173 26.527865224537

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