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Constantiaberg Holiday Rentals

Self Catering

Reviews

4.7/ 5

Based on 6 reviews

Excellent

Cleanliness
4.7
Location
4.8
Value for money
4.3
Service
4.5
Safety
5.0
Taymar D
Long stay With partner
5.0
Jan 2024

It was an absolute pleasure. Absolutely wonderful.

Cleanliness
5.0
Service
5.0
Location
5.0
Safety
5.0
Value for money
5.0

Wim & Raffaella R
Long stay With partner
4.8
Feb 2023

We stayed with pleasure. Nice, comfortable cottage in nice surroundings. Complete for a couple like us. Some technical issues need attention. Internet is good but doesn't cover the whole cottage, TV without channels, electrics are not all in order as the warm water supply needs to restart every time after load shedding.

Cleanliness
5.0
Service
5.0
Location
5.0
Safety
5.0
Value for money
4.0
Hans O.
Constantiaberg Holiday Rentals

Hi Wim. Thank you for your constructive criticism. Unfortunately, you didn't show me some important points until the end of your stay, so I could only react quite late. In the meantime, the Internet signal has been strengthened (to 250/100 Mbps). I also found out that the internet part of the TV was defective and had to be replaced. We will only get the problem with the necessary restart of the gas burner for the instantaneous water heater after a load shedding under control when the capacity of our backup system has been doubled, which has already been commissioned. This is for your information. I very much hope we can welcome you again as guests in our little cottage soon.

Hallo Wim. Dankie vir jou opbouende kritiek. Ongelukkig het jy my nie 'n paar belangrike punte gewys tot aan die einde van jou verblyf nie, so ek kon eers redelik laat reageer. Intussen is die internetsein versterk (tot 250/100 Mbps). Ek het ook uitgevind dat die internet deel van die TV defektief was en vervang moes word. Ons kry eers die probleem met die nodige heraanskakeling van die gasbrander vir die oombliklike waterverwarmer na 'n beurtkrag onder beheer wanneer die kapasiteit van ons rugsteunstelsel verdubbel is, wat reeds in gebruik geneem is. Dit is vir jou inligting. Ek hoop baie ons kan julle binnekort weer as gaste in ons huisie verwelkom.

This review has been automatically translated using Google.

Mariah S
Short stay With partner
4.8
Nov 2022

Hans and Sabine are very helpful without getting in your way. We would most definitely use this spot again. It has absolutely everything you need and more and Hans and Sabine are very professional and friendly.

Cleanliness
5.0
Service
5.0
Location
4.0
Safety
5.0
Value for money
5.0

Chesley M
1 night stay With friends
5.0
May 2019

Wish we had stayed longer. Will definitely go back!

Cleanliness
5.0
Service
5.0
Location
5.0
Safety
5.0
Value for money
5.0
Hans O.
Constantiaberg Holiday Rentals

Dear Chesley, Thanks a lot for the short but very nice review! You and your friends are great guys and have been excellent guests for us. Very friendly people, no complaints at all from our side. Hopefully, we will see you and your friends again for the next important Rugby match. Best regards, Hans Constantia Cottages

Liewe Chesley, Baie dankie vir die kort maar baie mooi resensie! Jy en jou vriende is wonderlike ouens en was uitstekende gaste vir ons. Baie vriendelike mense, geen klagtes van ons kant af nie. Hopelik sien ons jou en jou vriende weer vir die volgende belangrike Rugby-wedstryd. Beste wense, Hans Constantia Kothuise

This review has been automatically translated using Google.

Jennifer P
Short stay
4.6
Jun 2019

The house was wonderfully warm and comfortable. Very warm reception. The place is really safe and well located. We had a small problem with the DStv but the owners provided us with Netflix because the DStv was out of their control. Service was excellent at all times. Will definitely go again.

Die huis was heerlik warm en gemaklik. Baie warm ontvangs gehad. Die plek is regtig veilig en ligging puik. Ons het 'n klein problem met die DSTV gehad maar die eienaars het ons met Netflix voorsien omdat die DSTV herstel buite hul beheer was. Diens was puik te alle tye. Sal definitief weer daar tuis gaan.

This review has been automatically translated using Google.
Cleanliness
4.0
Service
4.0
Location
5.0
Safety
5.0
Value for money
5.0
Hans O.
Constantiaberg Holiday Rentals

Dear Jennifer, Thanks a lot for your very positive review! We loved to have your family as guests. You rated "Customer Service" and "Cleanliness" with 4 out of 5. Please let me know what we could have done better and if the cottage wasn't clean completely. Hopefully, we can welcome you again in the near future! Best regards, Hans

Liewe Jennifer, Baie dankie vir jou baie positiewe resensie! Ons was mal daaroor om jou gesin as gaste te hê. Jy het "Klantediens" en "Netheid" gegradeer met 4 uit 5. Laat weet my asseblief wat ons beter kon doen en of die kothuis nie heeltemal skoon was nie. Hopelik kan ons jou in die nabye toekoms weer verwelkom! Beste wense, Hans

This review has been automatically translated using Google.

Anonymous Guest
Short stay With partner
3.8
Jul 2019

Cleanliness
4.0
Service
3.0
Location
5.0
Safety
5.0
Value for money
2.0
Hans O.
Constantiaberg Holiday Rentals
Hi Anne-Mieke. Thanks for your review! There are some important points of criticism which I am concerned about and I do have to apologize. Especially that the cleaning wasn't done proper and old coffee was left in the coffee machine is not acceptable. Again, sorry for that. Just a phone call and I would have had a chance to sort out your legitimate complaints promptly! Regarding the missing items like soap, shampoo etc.. As advertised our Cottage Chenin is a fully self-catering place and it is not rated by TGCSA, so it 's not "a 3-5 star unit", the five units at "Constantia Cottages", Walloon Road, are rated as a 4 star accommodation by TGCSA. Nevertheless welcome coffee and tea bags have to be available for our guests, a bag in the bin goes without saying. Sorry for that neglect! Regarding the not working DStv: At check-in I told you that the decoder in the cottage is faulty and I had one with me (taken out of one of our apartments). Your boyfriend said that's not a problem and the swap of the decoders is not necessary as the internet connection is that strong in the cottage and he can watch his rugby on the Internet. So I left the decoder in our entrance hall. At check-in we discussed the time for your check-out. First you wanted to check-out at 5h00 which wouldn't have been a problem for us, not at all. Your boyfriend said that he can get you a lift to the airport first and check out later. So we arranged check-out for 7h00, latest 8h00, and your boyfriend would phone us 15min before he wants to leave, so that one of us can come over to the cottage. On day of departure we got a sms from you at 6h41 saying that "we left before 5 this morning … and the keys are left in your post box of Walloon Road 14. Thanks a lot". Sorry, but I can't see what we have done wrong in that regard.

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4.6/5

Hans O. Verified

Properties 4

Reviews 41

On LekkeSlaap 13 years

From
From R3 350
per night (sleeps 6)
From
R3 350
per night (sleeps 6)
Make a Booking
  • Capacity: 9 people
  • All ages welcome
  • Check-in: 14:00 to 18:00
    Check-out: 11:00
  • Address: 23 Chateau Circle, Deurdrif, Constantia, 7806, Western Cape
https://travelground.imgix.net/AAEAAQAAAAAAAAAAAAAASl8LsE8SmTMwuDZx8p3qg5BxWlaNuOTIjLVAK4lajZujdaBC7u?w=1440&h=960&fit=crop&auto=enhance,format,compress&q=80 From R3 350 per night (sleeps 6) 6 5 1 5 23 Chateau Circle Deurdrif 7806 Western Cape 021 201 8901 14:00-18:00 11:00 -34.02425 18.46262

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