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Dalberry Guest House

14 reviews
B&B

Reviews

4.2/ 5

Based on 14 reviews

Very Good
Cleanliness
4.1
Location
4.6
Value for money
4.2
Service
3.6
Safety
4.6
Tharina V
1 night stay ⋅ With friends
5.0
May 2024

Had a wonderful sleep in a clean, tidy and spacious room. Good experience. We had a nice stay, quiet environment, guest house is very neatly maintained, beautiful swimming pool. Friendly staff. What particularly struck me were the birds in the trees. Easily accessible from highway.

Heerlik geslaap in skoon, netjiese en ruim kamer. Goeie ervaring. Ons het lekker gebly, stil omgewing, gastehuis word baie netjies in stand gehou, pragtige swembad. Vriendelike personeel. Wat my spesifiek opgeval het, was die voëls in die bome. Maklik bereikbaar vanaf snelweg.

This review has been automatically translated using Google.
Cleanliness
5.0
Service
5.0
Location
5.0
Safety
5.0
Value for money
5.0
Room stayed in
Big Five Lower Level...
Christo V
Short stay ⋅ Individual traveller
5.0
Sep 2023

Would stay there again anytime! Clean, tidy and friendly people.

Sal enige tyd weer daar oorslaap! Skoon, netjies en vriendelike mense.

This review has been automatically translated using Google.
Cleanliness
5.0
Service
5.0
Location
5.0
Safety
5.0
Value for money
5.0
Room stayed in
Lodge 2 Room
Elizabeth V
1 night stay ⋅ Family with young children
5.0
Aug 2023

Very safe, clean and friendly service. We were warmly received by Lerato. Breakfast was very nice. Felt very safe. Delberry is around the corner from Monte Casino where we wanted to be.

Baie veilig, skoon en vriendelike diens. Ons is hartlik ontvang deur Lerato. Ontbyt was baie lekker. Het baie veilig gevoel. Delberry is om die draai van Monte Casino waar ons wou wees.

This review has been automatically translated using Google.
Cleanliness
5.0
Service
5.0
Location
5.0
Safety
5.0
Value for money
5.0
Room stayed in
Inyathi Room
Room stayed in
Lodge 7 Room
Mandy W
Short stay ⋅ Individual traveller
2.4
Feb 2024

Very stressful. It was not a great stay at all. I went to JHB from CT for a wedding. The first night was kind of okay, besides the bedsheet that had spots of blood stains on it. I removed the sheet from the bed and slept without one. I am sure it had been washed (hopefully), but it is not nice to have a sheet with blood stains on it, cleaned or not. During the evening, the power went out. They kept trying to restart it to no avail. It kept tripping, so I went to sleep. The next morning there was still no power, and I needed to get ready for the wedding. The bathroom has no natural light, and you need to have a light on in order to see. I needed to wash and dry my hair, which I was not able to do. Part of the property had power, for some reason it was only the side I was on that did not, so they tried to run an extension cable for me so I could dry my hair. But then I was not able to close my room door, so obviously I was not happy with that. So I actually had to go to a hair salon and spend extra money just to get a wash and blow-dry. Getting back from the hair salon, there was still no power to my side - this was now 12:30. I also could not iron my dress that was creased from being in my travel bag. Getting ready was a bit of an inconvenience too as it was so dark when getting dressed, etc., as I could not get dressed with the curtains open, and there was no power to even put on a light. By the time I had left, which was 14:45, there was still no power. I returned to the property at about 1:30 am to total darkness. Still no power. So I had to make my way upstairs and to my room in total darkness. I just feel that not much was done to rectify the situation. Surely they could have put me in a room that did have power and also maybe supply battery lights for my room so I had some light. I honestly just feel that it was of no concern at all to them as none of the managers even asked me if there was anything they could do - I was just left to my own devices. The only help I received was from one of the workers there, and there really was not much he could do. The power was eventually restored on Sunday morning, which was the day I checked out. I did not enjoy my stay there at all.

Cleanliness
2.0
Service
1.0
Location
5.0
Safety
3.0
Value for money
1.0
Room stayed in
Indlovu Room
Justine
Dalberry Guest House

Good day Mandy, Thank you for sharing your feedback with us. I've thoroughly investigated the issue with the linen, and unfortunately, my cleaning staff hasn't come across any blood-stained linen as described. It's essential for us to address any concerns promptly, so I would have appreciated it if you had reached out to me directly during your stay. My contact number is provided in the room for this purpose, and I'm always available to assist. Regarding the electricity issue, I want to assure you that we did everything within our power to resolve it swiftly. Despite the challenges posed by stage 6 load shedding, we logged a fault with Eskom and worked diligently throughout the day to restore power, which was eventually resolved by 7 pm. We even extended an extension cord to your room to accommodate your needs, and our emergency backup lights and solar lighting were available for your comfort and safety. I regret any inconvenience caused and would have been more than happy to relocate you to another room had we known about your dissatisfaction. Please know that I am always reachable via WhatsApp or phone, and I encourage guests to reach out to me directly for any assistance. Your comfort and satisfaction are our top priorities, and we appreciate your understanding. Please feel free to share any photos of the alleged stained linen, and rest assured, we will address any issues promptly to ensure a pleasant stay for all our guests. Take care,

Goeie dag Mandy, Dankie dat jy jou terugvoer met ons deel. Ek het die kwessie met die linne deeglik ondersoek, en ongelukkig het my skoonmaakpersoneel nie enige bloedbevlekte linne teëgekom soos beskryf nie. Dit is noodsaaklik vir ons om enige bekommernisse stiptelik aan te spreek, so ek sou dit waardeer het as jy my direk kontak gemaak het tydens jou verblyf. My kontaknommer word vir hierdie doel in die kamer verskaf, en ek is altyd beskikbaar om te help. Wat die elektrisiteitskwessie betref, wil ek jou verseker dat ons alles in ons vermoë gedoen het om dit vinnig op te los. Ten spyte van die uitdagings wat fase 6-beurtkrag inhou, het ons 'n fout by Eskom aangeteken en deur die dag ywerig gewerk om krag te herstel, wat uiteindelik teen 19:00 opgelos is. Ons het selfs 'n verlengkoord na jou kamer verleng om aan jou behoeftes te voldoen, en ons noodrugsteunligte en sonkragbeligting was beskikbaar vir jou gerief en veiligheid. Ek betreur enige ongerief wat veroorsaak is en sou jou meer as bly gewees het om jou na 'n ander kamer te verskuif as ons geweet het van jou ontevredenheid. Weet asseblief dat ek altyd bereikbaar is via WhatsApp of telefoon, en ek moedig gaste aan om my direk te kontak vir enige bystand. Jou gemak en tevredenheid is ons topprioriteite, en ons waardeer jou begrip. Voel asseblief vry om enige foto's van die beweerde gevlekte linne te deel, en wees verseker, ons sal enige kwessies stiptelik aanspreek om 'n aangename verblyf vir al ons gaste te verseker. Kyk mooi na jouself,

This review has been automatically translated using Google.
Michelle P
1 night stay ⋅ With partner
5.0
Jul 2023

Value for money. Very neat and clean. Reception was good and breakfast was delicious.

Waarde vir geld. Baie netjies en skoon. Ontvangs was goed en ontbyt was heerlik.

This review has been automatically translated using Google.
Cleanliness
5.0
Service
5.0
Location
5.0
Safety
5.0
Value for money
5.0
Room stayed in
Lodge 1 Room
Room stayed in
Lodge 2 Room
Justine
Dalberry Guest House

Good evening Michelle. Thank you for your review. We are very happy you enjoyed your stay with us. Hope you visit again. Take care.

Goeienaand Michelle. Dankie vir jou resensie. Ons is baie bly jy het jou verblyf by ons geniet. Hoop julle kuier weer. Kyk mooi na jouself.

This review has been automatically translated using Google.
Ina V
1 night stay ⋅ With friends
5.0
Mar 2023

Very good experience. We were kindly received, assisted with arranging to arrange Uber. The rooms were clean and tidy and the coffee and tea in the rooms were so welcome. The breakfast in the morning was off the books and the staff friendly and helpful. I would definitely recommend it to any person.

Baie goeie ervaring. Ons was vriendelik ontvang, bygestaan met reëling om Uber te reël. Die kamers was skoon en netjies en die koffie en tee in die kamers was so welkom. Die ontbyt die oggend was uit die boeke en die personeel vriendelik en behulpsaam. Ek sal dit beslis aanbeveel vir enige persoon.

This review has been automatically translated using Google.
Cleanliness
5.0
Service
5.0
Location
5.0
Safety
5.0
Value for money
5.0
Room stayed in
Lodge 1 Room
Room stayed in
Lodge 2 Room
Justine
Dalberry Guest House

Hi Ina. We are glad you enjoyed your stay with us and that we were able to assist in your needs. Hope to see you again. Take care.

Hallo Ina. Ons is bly jy het jou verblyf by ons geniet en dat ons kon help met jou behoeftes. Hoop om jou weer te sien. Kyk mooi na jouself.

This review has been automatically translated using Google.
Petrus V
Short stay ⋅ With friends
4.4
Feb 2023

Was close to everything we planned to do over that weekend. Was nice and close to all the activities we had planned and more. Felt very comfortable here and would definitely go again.

Was naby aan alles wat ons van plan was om te doen oor daai naweek. Was lekker naby aan al die aktiwiteite wat ons beplan gehad het en ook meer. Het baie gemaklik gevoel hier en sal definitief weer gaan.

This review has been automatically translated using Google.
Cleanliness
5.0
Service
4.0
Location
3.0
Safety
5.0
Value for money
5.0
Room stayed in
Indlovu Room
Jannie O
1 night stay ⋅ With friends
4.0
Jul 2023

Very comfortable with friendly staff and good breakfast for an overnight guest house. Good guesthouse for an overnight facility. Will use them again.

Baie gerieflik met vriendelike personeel en goeie ontbyt vir 'n oornag-gastehuis. Goeie gastehuis vir 'n oornagfasiliteit. Sal weer van hulle gebruik maak.

This review has been automatically translated using Google.
Cleanliness
4.0
Service
4.0
Location
4.0
Safety
4.0
Value for money
4.0
Room stayed in
Indlovu Room
Room stayed in
Big Upper Level room
Justine
Dalberry Guest House

Good day Jannie. Thank you for your review. We are glad you enjoyed your stay with us. See you again. Take care

Goeie dag Jannie. Dankie vir jou resensie. Ons is bly jy het jou verblyf by ons geniet. Sien jou weer. Kyk mooi na jouself

This review has been automatically translated using Google.
Nikkita M
1 night stay ⋅ With partner
3.8
Dec 2023

Nice experience. Based on the price it was good value for money. We did not enjoy the customer services, as they did not cater enough food for the breakfast buffet for all guests. The overall cleanliness was good, clean and tidy. The location and safety were great! Would definitely visit again. The pool was nice too.

Cleanliness
3.0
Service
2.0
Location
4.0
Safety
5.0
Value for money
5.0
Room stayed in
Indlovu Room
Justine
Dalberry Guest House

Good day Nikkita, Thank you for your review. We are glad you enjoyed your stay with us. I've spoken to the staff and there wasn't an issue, and no one informed them of the food running out. We would have gladly made more.

Goeie dag Nikkita, Dankie vir jou resensie. Ons is bly jy het jou verblyf by ons geniet. Ek het met die personeel gepraat en daar was nie 'n probleem nie, en niemand het hulle ingelig dat die kos opraak nie. Ons sou graag meer gemaak het.

This review has been automatically translated using Google.
Anita W
1 night stay ⋅ With friends
3.8
Jul 2023

The reception was friendly. The place has potential to get a glowing recommendation if the facility is maintained.

Die ontvangs was vriendelik. Die plek het potensiaal om 'n skitterende aanbeveling te kry as daar onderhoud aan die fasiliteit gedoen word.

This review has been automatically translated using Google.
Cleanliness
3.0
Service
4.0
Location
5.0
Safety
4.0
Value for money
3.0
Room stayed in
Lodge 8 Room
Justine
Dalberry Guest House

Hi Anita. Thank you for your review. Please advise what issue you had. Please bring them to our attention immediately onsite.

Hallo Anita. Dankie vir jou resensie. Vertel asseblief watter probleem jy gehad het. Bring hulle asseblief dadelik ter plaatse onder ons aandag.

This review has been automatically translated using Google.

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4.2/5

Justine Verified

Properties 1

Reviews 14

On LekkeSlaap 6 years

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From
From R1 010
per night, for 2 ppl
14 reviews
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From
R1 010
per night, for 2 ppl
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  • Capacity: 37 people
  • All ages welcome
  • Check-in: 14:00 to 19:00
    Check-out: 10:00
  • Address: 7 Troupant Avenue, Magaliessig, Fourways, 2055, Gauteng
view more
https://travelground.imgix.net/AAEAAQAAAAAAAAAAAAAA0jp26lZ3EOXd7E4nki7i3G5OQO67OEmiyRfpR1jloPnGj3dTni?w=1440&h=960&fit=crop&auto=enhance,format,compress&q=80 From R1 010 per night, for 2 ppl 14 5 1 5 7 Troupant Avenue Magaliessig 2055 Gauteng 021 201 8901 14:00-19:00 10:00 -26.03316 28.01546

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