DeKotzenhof
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4.5/5
Mark Verified
Properties 1
Reviews 25
On LekkeSlaap 9 years
Review Summary
Annabelle M - Nov 2023
Overall rating
We stayed to do some birding, was lovely. Our hosts were super friendly.
DeKotzenhof 's response
Hi Annabelle,
Thank you for the lovely review.
We really enjoyed hosting you both and look forward to your next trip.
Kind regards,
Mark and Karen
DeKotzenhof
Maria T - Oct 2023
Overall rating
Netjiese gastehuis met 'n wonderlike gasvrou.
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Neat guest house with a wonderful hostess.
Karen and her husband made us feel very much at home. We just stayed overnight and we rode motorbikes. We had the most delicious dinner there that they prepared. We really enjoyed them and the guest house. I believe you will have a nice stay if you stay longer to go bird watching in particular.
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DeKotzenhof 's response
Hi Maria and friends,
It really was super meeting you all, and having so many laughs, despite the rain.
Glad you loved our Guesthouse, and highly rated your dinner we prepared for you.
We look forward to seeing you again, without your bikes when you come back birding for a few days.
Kind regards
Mark and Karen
DeKotzenhof
Philip M - Apr 2021
Overall rating
Nie weer nie.
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Not again.
The WiFi is strong and there was hot water available. Furthermore, our room was not serviced for the two days we were there. They got the dates of our arrival and departure wrong. The result was that our breakfast was not arranged the first morning either. Maybe we should look for a different place next time.
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DeKotzenhof 's response
Hi Phillip and Marie,
It is unfortunate that you feel this way, and have waited a month before letting us know, for us to be able to clear up the confusion. We certainly did not get the dates wrong regarding your stay but had been called away at short notice.
We did send you an email prior to your arrival stating this: "Unfortunately something has come up and we will not be able to meet you during your stay. Our house sitter Frank will see to you. Please can you let us know your estimated time of arrival, so we can let him know" We pride ourselves in being well-organized and did send you the house sitters' contact details, and vice versa, in case we could not be reached.
In this email it is also clearly stated: "6. Rooms are not serviced daily due to COVID-19. Please advise us if you would like staff to enter your room". You did not request for your room to be serviced, meaning, no staff entered your room, and yes, it was not cleaned on the day after your first sleep, but it was cleaned and sanitized on the day of your arrival, Most of our guests have been requesting no servicing, which is why servicing is currently only done by arrangement, potentially giving guests more peace of mind, but still giving the option for daily servicing.
You also booked for accommodation only and did not book for breakfast, which is booked as an extra on online booking systems, due to the commission payable on it. Should you have requested breakfast on either the first or both mornings we could have arranged something as we did for other guests who stayed over during the same period. For these guests, we paid our neighboring Guesthouse to serve the breakfast and even provided them with Mark's delicious homemade scones and muffins to be included in the brunch.
And finally, on a more pleasant note, we appreciate you giving us an excellent rating on security, and good ratings on location, customer service, and value for money. In addition, we are very happy that the Wi-Fi was nice and strong during your stay.
Perhaps you will now feel more unperturbed by grievances that you were feeling, and recall the better parts of your stay with us.
Elna M - Apr 2019
Overall rating
Fabulous owners with beautiful guesthouse, going the extra mile!
DeKotzenhof 's response
Dear Elna,
Thank you for your lovely review. We really enjoyed your short visit. We do our best to make all our guests feel special and comfortable in our beautiful guest house.
We look forward to your next visit!
Kind Regards,
Mark and Karen
DeKotzenhof
Charmaine K - Oct 2019
Overall rating
Very pleasant stay - would be great to have a pool as it was very hot.
DeKotzenhof 's response
Hi Charmaine,
Thank you for your great review. We are glad your group enjoyed your short stay with us!
Regards
Mark & Karen
Jolanda L - Jun 2019
Overall rating
Gerieflik.
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Comfortable.
Clean and tidy. Well located.
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DeKotzenhof 's response
Hi Jolanda,
Thank you for your great review.
We thrilled you enjoyed our convenient location and hope to see you again soon when on business in the area.
Regards,
Mark and Karen
DeKotzenhof
Bartel S - Jun 2018
Overall rating
Baie lekker. Lekker geleë. Rustig. Baie aangenaam.
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Very nice. Nicely located. Restful. Very pleasant.
Can recommend to anyone for holiday or business. Very quiet, tidy and hospitality is top notch. Thank you very much.
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DeKotzenhof 's response
Many thanks for your lovely words about our Guesthouse as we try to make everyone's stay enjoyable and the willingness to return.
John O - Apr 2018
Overall rating
Ontspanne, rustige nag se rus met heerlike ontbyt; elke oggend 'n ander gebak uit die oond.
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Relaxed, peaceful night's rest with delicious breakfast; every morning a different pastry from the oven.
It was very special to be able to unpack my bags for a long weekend at DeKotzenhof in Wakkerstroom. I rested so well. The room was beautiful, neat, clean, comfortable and well furnished. Every morning I couldn't wait to sit down at the breakfast table. Mark surprised us every morning with a different pastry fresh from the oven, and we couldn't get enough of all the homemade jams. Mark and Karen went out of their way to make us feel at home and comfortable. The guest house is true to Wakkerstroom, I can highly recommend them.
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DeKotzenhof 's response
Goeiedag John en Jomien,
Ons waardeer dit dat jy die tyd neem om ons te gradeer, en vir jou fantastiese kommentaar! Ons het jou besoek baie geniet en uitsien na jou volgende besoek.
Mark en Karen
Ciel D - Apr 2018
Overall rating
Baie aangenaam met werklik aangename gasheer en gasvrou.
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Very pleasant with truly pleasant hosts.
Our first visit tot Wakkerstroom, but definitely not the last. We received a friendly reception which also informed us ons everything that is important. Compliments to the hosts.
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DeKotzenhof 's response
Goeiedag Giel,
Baie dankie vir die positiewe kommentaar. Dit was wonderlik om jou te ontmoet.
Groete
Mark en Karen
Jan V - Apr 2018
Overall rating
Vriendelike gashere, netjiese verblyf met 'n goeie ligging.
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Friendly hosts, neat accommodation with a good location.
A nice visit in a nicely renovated house and a delicious breakfast served by the friendly owners.
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DeKotzenhof 's response
Goeiedag Jan,
Ons is bly jy het ons lieflike gastehuis en u ontbyt geniet het. Ons het ook geniet om meer uit te vind oor die geskiedenis van die dorp.
Groete
Mark en Karen
Wilmarie S - May 2018
Overall rating
Home away from home.
DeKotzenhof 's response
Many thanks for your kind words and the great comment about our meals, we are looking forward to your next visit,
Fanie S - Apr 2017
Overall rating
Heerlik.
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Lovely.
Mark and Karen are excellent hosts. Enjoyed the stay and the meals. Mark is a excellent chef.
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DeKotzenhof 's response
Goeiedag Fanie,
Dankie vir die goeie resensie. Bly jy het ons gasvryheid, u verblyf en Mark se kookkuns geniet!
Groete
Mark en Karen
Anni O - Mar 2017
Overall rating
Bederf.
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Treat.
Had dinner and it was delicious - room was very spacious - people went out of their way to make everything good. Good value for money.
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DeKotzenhof 's response
Goeiedag Leon,
Ons geniet dit om ons gaste te bederf. Gelukkig om te hoor dat jy jou aandete soveel geniet het en dat jy ons onderneming so goeie waarde vir geld gevind het. Ons waardeer dit dat jy ons vra om voorsiening te maak vir jou Ouma se verjaarsdag by die aftree-sentrum.
Vriendelike groete
Mark en Karen
Minnie D - Jul 2017
Overall rating
Baie tuis gevoel - vriendelike gashere - baie 'cosy'.
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Very homely feeling - friendly hosts - very 'cosy'.
Everything was very nice - I just think the meals are overpriced.
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DeKotzenhof 's response
Goeiedag,
Ons is bly julle het die verblyf geniet!
Groete
Mark en Karen
Anne R - Apr 2017
Overall rating
Mark and Karen are excellent hosts. Room very spacious. Breakfasts were delicious. We also enjoyed a great dinner. The establishment is very centrally located, you are able to walk everywhere.
Read moreDeKotzenhof 's response
Good day Anne,
Thank you for the lovely comments about our rooms, restaurant and our village. We look forward to seeing you again in Wakkerstroom!
Regards
Mark and Karen
Suzanne O - Dec 2017
Overall rating
Better places to stay in the area at less cost.
DeKotzenhof 's response
Hi Terry,
This is the first time someone has commented negatively on the cleanliness of our establishment. Unfortunately you did not bring anything to our attention at the time, so we could have attended to whatever was the exception, then and there.
Regards,
Mark and Karen
Annetjie V - Sep 2016
Overall rating
Vriendelike gashere, tog word privaatheid gerespekteer.
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Friendly hosts, yet privacy is respected.
Beautiful accommodation room for 4. Delicious big breakfast. I highly recommend the guest house. Very well located in the heart of Wakkerstroom.
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DeKotzenhof 's response
Hi Yolandi,
Many thanks for the great review on DeKotzenhof and we look forward to welcoming you back on your next visit to Wakkerstroom,
Mark & Karen
Talita D - Mar 2016
Overall rating
Ons kom vir seker weer!
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We will definitely come again!
Mark and Karen are the perfect host and hostess and made us feel more than welcome. The nice room and bathroom met our needs. Dinner was exquisite with fillet steak perfectly prepared. It is within walking distance of everything and although it is located on the main street, the traffic does not bother you at all.
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DeKotzenhof 's response
Hi Talita,
We really appreciate your glowing praise and we are glad that you enjoyed your room as well as the meals.
We look forward to seeing you again soon.
Ria U - Mar 2016
Overall rating
Baie aangenaam.
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Very pleasant.
We were warmly received by Mark and Karen. Beautiful accommodation and we can certainly recommend the breakfast.
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DeKotzenhof 's response
Thank you Ria, for recommending the breakfast. We do try to add many of those extra little touches in the rooms that are not the usual.
Louwtjie E - Aug 2016
Overall rating
Absoluut fantasties.
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Absolutely wonderful.
Martin and Karen is a winning team. The breakfast was very good and the dinner was superb!
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DeKotzenhof 's response
Thank you Louwtjie,
We look forward to hosting you again soon.
Jan W - Dec 2015
Overall rating
Uitstekend!
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Outstanding!
We were really impressed with the beautiful accommodation! Although it is on Wakkerstroom's main street, there was no obstruction of traffic whatsoever. Breakfast was top notch: exquisite and served with hospitality. Received delicious food packages for our days of bird watching in this beautiful environment. Next time we'll also come for dinner, because we heard it's fantastic! And we will definitely stay longer there with you. Thank you very much.
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DeKotzenhof 's response
Hi Jan & Jokie,
Many thanks for the great review and looking forward to hosting you again soon,
Mark & Karen DeKotzenhof
Leoni M - Jan 2015
Overall rating
'n Heerlike ondervinding.
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A wonderful experience.
Really enjoyed staying here. Mark and Karen are fantastic hosts and hostesses. The room is beautiful, the food delicious and the service perfect. Definitely recommended!
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Rupert R - Apr 2015
Overall rating
Aangenaam!
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Pleasant!
Friendly service. Pleasant place.
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DeKotzenhof 's response
En aangename gaste.
Elma B - Jan 2015
Overall rating
Gasvryheid was puik. Kamer was baie mooi skoon en netjies.
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Hospitality was great. Room was very nice clean and tidy.
The accommodation was nice, but it's quite noisy because it's on the main street. The breakfast was very tasty and the hospitality great. I feel DStv is missing. There is not much to do at night.
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Elrica V - Dec 2014
Overall rating
Ons was hartlik en vriendelik ontvang.
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We were warmly and kindly received.
Mark and Karen went out of their way to make us feel welcome. Rooms were very neat and the food delicious!
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- Capacity: 10 people
- No children under 4
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Check-in: 14:00 to 17:00
Check-out: 10:00 - Address: 158 van Riebeeck, Wakkerstroom, 2480, Mpumalanga
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TGCSA rating:
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