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Ecotel Premier Lodge & Conference Centre

Reviews

3.8/ 5

Based on 33 reviews

Good

Cleanliness
3.9
Location
4.2
Value for money
3.5
Service
3.4
Safety
4.0
Jaco K
1 night stay With partner
5.0
May 2024

Will go again. The mattress was good. Other than that, no problem.

Sal weer gaan. Die matras was goed. Verder geen moeilikheid.

This review has been automatically translated using Google.
Cleanliness
5.0
Service
5.0
Location
5.0
Safety
5.0
Value for money
5.0

Motsabi L
1 night stay With partner
5.0
Nov 2023

Cozy and comfortable. The best experience ever, though the weather wasn't on our side. But I enjoyed my stay.

Cleanliness
5.0
Service
5.0
Location
5.0
Safety
5.0
Value for money
5.0

Nicola V
1 night stay Family with teenagers
4.6
May 2024

Not bad for a night. Short of breakfast, no WiFi, no microwave to warm food, no fridge, but it's okay for 3 people.

Cleanliness
3.0
Service
5.0
Location
5.0
Safety
5.0
Value for money
5.0

Shirleen B
1 night stay With partner
4.6
Feb 2024

Not so nice. We had to ask for a room with an air conditioner because the one we got didn't even have a fan. The TV had no remote control and no channels were tuned. And no DSTV as advertised. The toilet bowl was broken and moving around, and the sink faucet was clogged. Only one coffee cup in a room for 2. No emergency power generator during load shedding. Very friendly staff.

Nie so lekker nie . Ons moes vra vir 'n kamer met 'n lugversorger, want die een wat ons gekry het, het nie eens 'n waaier gehad nie. Die TV het geen afstandsbeheer gehad nie en geen kanale was ingestel nie. En geen DSTV soos geadverteer nie. Die toiletbak was stukkend en het rondgeskuif, en die wasbak se kraan was verstop. Net een koffiekoppie in 'n kamer vir 2. Geen noodkraggenerator gedurende beurtkrag nie. Baie vriendelike personeel.

This review has been automatically translated using Google.
Cleanliness
5.0
Service
5.0
Location
5.0
Safety
5.0
Value for money
3.0

Lwanda B
Short stay With partner
4.2
Apr 2024

It was just okay. It was okay. Just the television had no remote control. No WiFi and there is no Smart TV.

Cleanliness
4.0
Service
4.0
Location
5.0
Safety
5.0
Value for money
3.0

Thembi S
1 night stay With friends
3.8
Mar 2024

My stay was fair except that the other guests were making a noise. My friend and I arrived at the venue with limited time because we had a concert to attend. We were greeted by two ladies at reception. It took them about 45 minutes to log on to their system. They also said that they were fully booked and that they had neglected to notify agencies that they were booked. As a client, those were things I did not need to hear. No matter how many times I gave them my surname, when they eventually logged on to their system, they were having trouble finding my name. Overall I was not happy with their service and ended up getting a double bed instead of a twin set and we were so late for our concert.

Cleanliness
3.0
Service
1.0
Location
5.0
Safety
5.0
Value for money
5.0

Kitso M
Short stay With friends
3.0
Oct 2024

Okay. It was nice although the WiFi was not working. There was no bar fridge in the room.

Cleanliness
4.0
Service
3.0
Location
4.0
Safety
3.0
Value for money
1.0

Patrick B
1 night stay On business
4.0
Feb 2023

Bed needs to be replaced and there was just about no cold water. The bed was concaved and uncomfortable, kept on gravitating to the center of the bed.

Cleanliness
3.0
Service
2.0
Location
5.0
Safety
5.0
Value for money
5.0

Schalk S
Short stay With partner
3.4
Nov 2023

Nice but won't stay there again. The accommodation was good and tidy, but at reception it is clearly emphasized "respect other guests and no noise". Parties made noise until 3 in the morning. I went to speak to reception but nothing was done about it. It wasn't until the manager heard us that they were going to get a bad review that something was done. There were other guests that you didn't even hear, and I think they felt the same way. But the rooms are good, even if there is not even a small fridge. Thank you.

Lekker maar sal nie weer daar oornag. Die verblyf was goed en netjies, maar by ontvangs word daar duidelik beklemtoon "respekteer ander gaste en geen geraas". Partytjies het tot 3 uur die oggend geraas gemaak. Ek het by ontvangs gaan praat, maar daar is niks gedoen daaroor nie. Dit was eers toe die bestuurder ons gehoor het dat hulle 'n swak resensie gaan kry, dat daar iets gedoen is. Daar was ander gaste wat jy nie eens gehoor het nie, en ek dink hulle voel dieselfde. Maar die kamers is goed, al is daar nie eers 'n yskassie nie. Dankie.

This review has been automatically translated using Google.
Cleanliness
4.0
Service
3.0
Location
3.0
Safety
5.0
Value for money
2.0

Daleen J
Short stay Family with young children
2.2
Oct 2023

Absolute most pathetic experience. Never had a bad stay at accommodation but would not recommend the place, its staff and service to anyone. We asked for 2 rooms next to each other to which we received an email from the place that it was ok. We were in the town early, around 10:00, went to introduce ourselves and said that we would come and check in at 2 o'clock as the time was. When we arrived, rooms were still dirty and we had to fall with our luggage over garbage, mess and dirty linen in the hallway. Two rooms as I booked were not at all as in the photos and as described, we stayed four nights. Only on night 3 did they give us the password for the Wi-Fi, shower door was broken, aircon sprayed water like a shower. Three persons in one room with only 2 coffees, plastic glasses and plastic spoons and 2 towels. We complained about the stuff and to which the answer was: "We are going to attend to it now". Bathrooms have large notice to dispose of sanitary napkins in trash provided. Laughable because there wasn't a trash can. Also no toilet spray or toilet brush. We checked out after four days and are still waiting for the reception that was supposed to come. It was the most horrible experience and it was definitely not up to standard. To pay so much money for 4 days and receive such service was disappointing to say the least. Not to mention the noise of parties, naked ladies around and in the pool so much that my kids couldn't swim. No what, Ecotel Premier Lodge we will never see again and I will not recommend the place to anyone.

Absolute mees patetiese ervaring gewees. Nog nooit sleg gebly by akkommodasie nie, maar sal die plek, sy personeel en diens vir niemand aanbeveel nie. Ons het vir 2 kamers langs mekaar gevra waarop ons 'n e-pos van die plek ontvang het dat dit in orde was. Ons was vroeg in die dorp, om en by 10:00, het gaan kennismaak en gesê dat ons 2 uur sal kom inboek soos wat die tyd is. Met ons aankoms was kamers nog vuil en moes ons met ons bagasie val oor vullis, gemors en vuil linne in die gang. Twee kamers soos ek bespreek het was glad nie soos op die foto's en soos beskryf nie, ons het vier nagte gebly. Eers aand 3 het hul vir ons die password gegee van die Wi-Fi, stortdeur was stukkend, aircon het water uitgespuit soos 'n stort. Drie persone in een kamer met net 2 koffies, plastiekglasies en plastieklepels en 2 handdoeke. Ons het oor die goed gekla en waarop die antwoord was: "Ons gaan nou aandag gee". Badkamers het groot kennisgewing om sanitêre doekies in asblik wat voorsien is te gooi. Lagwekkend want daar was nie 'n asblikkie nie. Ook geen toilet spray of toiletborsel nie. Ons het na vier dae uitgeboek en wag steeds vir die ontvangs wat sou kom. Dit was die aakligste ervaring en dit was beslis nie op standaard nie. Om so baie geld te betaal vir 4 dae en sulke diens te ontvang was terleurstellend om die minste daarvan te sê. Om nie eens te praat van die geraas van partytjies, kaal dames om en in die swembad soveel so dat my kinders nie kon swem nie. Nee wat, Ecotel Premier Lodge sien ons nooit weer nie en ek sal vir niemand die plek aanbeveel nie.

This review has been automatically translated using Google.
Cleanliness
3.0
Service
1.0
Location
5.0
Safety
1.0
Value for money
1.0

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Properties 1

Reviews 33

On LekkeSlaap 8 years

From
From R 587
per night (sleeps 2)
From
R 587
per night (sleeps 2)
Make a Booking
  • Capacity: 84 people
  • All ages welcome
  • Check-in: 14:00 to 00:00
    Check-out: 10:00
  • Address: 65 Sunny Road, Lakefield, Benoni, 1501, Gauteng
https://travelground.imgix.net/AAEAAQAAAAAAAAAAAAAA8df32dc48f9f63b393bdc5420bc3f7d6ec1749a83bdf61e4484040f3890be2606798c210742ea47d47e071a56f50618f66bf?w=1440&h=960&fit=crop&auto=enhance,format,compress&q=80 From R587 per night (sleeps 2) 33 5 1 4 65 Sunny Road Lakefield 1501 Gauteng 021 201 8901 14:00-00:00 10:00 -26.1864199 28.28531

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