Ecotel Premier Lodge & Conference Centre
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3.8/5
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Properties 1
Reviews 32
On LekkeSlaap 8 years
Review Summary
Jaco K - May 2024
Overall rating
Sal weer gaan.
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Will go again.
The mattress was good. Other than that, no problem.
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Motshabi L - Nov 2023
Overall rating
Cozy and comfortable.
Molatsa T - May 2022
Overall rating
Wonderful.
Nicola V - May 2024
Overall rating
Not bad for a night.
Shirleen B - Feb 2024
Overall rating
Nie so lekker nie .
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Not so nice.
We had to ask for a room with an air conditioner because the one we got didn't even have a fan. The TV had no remote control and no channels were tuned. And no DSTV as advertised. The toilet bowl was broken and moving around, and the sink faucet was clogged. Only one coffee cup in a room for 2. No emergency power generator during load shedding. Very friendly staff.
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Lwanda B - Apr 2024
Overall rating
It was just okay.
Thembi S - Mar 2024
Overall rating
My stay was fair except that the other guests were making a noise.
Read morePatrick B - Feb 2023
Overall rating
Bed needs to be replaced and there was just about no cold water.
Schalk S - Nov 2023
Overall rating
Lekker maar sal nie weer daar oornag.
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Nice but won't stay there again.
The accommodation was good and tidy, but at reception it is clearly emphasized "respect other guests and no noise". Parties made noise until 3 in the morning. I went to speak to reception but nothing was done about it. It wasn't until the manager heard us that they were going to get a bad review that something was done. There were other guests that you didn't even hear, and I think they felt the same way. But the rooms are good, even if there is not even a small fridge. Thank you.
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Daleen J - Oct 2023
Overall rating
Absolute mees patetiese ervaring gewees. Nog nooit sleg gebly by akkommodasie nie, maar sal die plek, sy personeel en diens vir niemand aanbeveel nie.
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Absolute most pathetic experience. Never had a bad stay at accommodation but would not recommend the place, its staff and service to anyone.
We asked for 2 rooms next to each other to which we received an email from the place that it was ok. We were in the town early, around 10:00, went to introduce ourselves and said that we would come and check in at 2 o'clock as the time was. When we arrived, rooms were still dirty and we had to fall with our luggage over garbage, mess and dirty linen in the hallway. Two rooms as I booked were not at all as in the photos and as described, we stayed four nights. Only on night 3 did they give us the password for the Wi-Fi, shower door was broken, aircon sprayed water like a shower. Three persons in one room with only 2 coffees, plastic glasses and plastic spoons and 2 towels. We complained about the stuff and to which the answer was: "We are going to attend to it now". Bathrooms have large notice to dispose of sanitary napkins in trash provided. Laughable because there wasn't a trash can. Also no toilet spray or toilet brush. We checked out after four days and are still waiting for the reception that was supposed to come. It was the most horrible experience and it was definitely not up to standard. To pay so much money for 4 days and receive such service was disappointing to say the least. Not to mention the noise of parties, naked ladies around and in the pool so much that my kids couldn't swim. No what, Ecotel Premier Lodge we will never see again and I will not recommend the place to anyone.
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Will M - Mar 2022
Overall rating
Not satisfied.
Nicole H - Feb 2021
Overall rating
Lovely and safe.
Jacques M - Mar 2020
Overall rating
Nie wat ek verwag het nie.
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Not what I expected.
There were no towels in the room. Service was nothing short of amazing. Not what I expected at all. Definitely wouldn't consider it one of the site's locations.
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Adrian H - Jun 2019
Overall rating
Safe area to stay.
Anonymous Guest - Feb 2019
Overall rating
Very basic amenities.
Lady at reception is new or uninformed. Couldn't locate our proof of payment at first until supervisor came to help. Room has basic amenities. Mattress needs urgent attention. Room clean and laundry ready on arrival.
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Anonymous Guest - Dec 2019
Overall rating
What a bad experience.
Room was not even ready when we arrived at 16:00, after the indication said room will be ready at 14:00. You can't sleep with all that noise. Fellow guests noise and no control is applied. Definitely will never go there again.
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Shanine M - Feb 2018
Overall rating
Value for money.
Read moreHercules T - Jun 2018
Overall rating
Teleurstellend.
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Disappointing.
For 3 nights there was no hot water. Night 3 there was no water and no electricity. The breakfast is also not value for money. The rooms and surroundings are indeed in excellent condition and very clean.
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Celeste T - Aug 2018
Overall rating
Voldoende vir slaapplek vir een aand.
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Sufficient for sleeping accommodation for one night.
The reception was not very friendly. Key in hand stuffed and told it's on the top floor. No directions. Didn't say how entry/exit works. We had to work it out ourselves. Rooms were clean and tidy, but maintenance seems to be neglected. Other guests made noise throughout the night on the porches and in the room next door. I cannot recommend this place to anyone.
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Jaques B - Feb 2018
Overall rating
Very bad service and staff.
Alicetine N - Dec 2017
Overall rating
Awesome.
Ecotel Premier Lodge & Conference Centre 's response
Dear Alicetine,
Thank you for the great review you've made after your experience with us. We are looking forward to welcoming you again at Ecotel.
Regards,
Ecotel Premier Lodge and Cnference Centre
Hannelie B - Oct 2017
Overall rating
Pragtig en netjies, baie vriendelik!
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Beautiful and neat, very friendly!
Friendly staff, very tidy!
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Tessa V - Sep 2017
Overall rating
Baie lekker dankie.
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Thank you very much.
It was an incredibly nice experience, the people were so nice and really good to us.
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Suzette M - Jun 2017
Overall rating
Netjiese, gemaklike verblyf wat nog ag slaan op hulpvaardigheid.
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Neat, comfortable accommodation that still pays attention to helpfulness.
All we needed was one affordable night with clean, white linen, coffee and tea in the room, close to Oliver Tambo Airport. We got what we hoped for and would recommend them to people with similar needs.
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Roan G - Oct 2017
Overall rating
Sufficient for a night's stay.
Cindy N - Dec 2017
Overall rating
Netjies maar raserig.
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Neat but noisy.
The accommodation was neat and sufficient for 1 night's stay, but unfortunately there were guests who did not pay attention to rules. There were guests visiting the pool and they were noisy until after 12 o'clock at night. I had to call the reception several times to get them to shut up, but that didn't even help.
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Cherie V - Jul 2017
Overall rating
Goeie ligging - nie noodwendig verwelkomend nie.
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Good location - not necessarily welcoming.
The welcome staff was not very friendly. We were taken to a room but the person didn't even make sure we knew how the keys worked. (The card locks don't work and the doors open at a funny angle - not at all like normal front doors.) The A/C was set to 32 degrees - hopelessly hot. The one window in the bathroom could not close properly which caused a cold draft in the room. There were 2 coffee mugs but only 1 glass in a room for 2 people. The hanging closet is extremely small and not big enough for 2 people's clothes, especially because the blankets are also stored there and take up space. There was no soap or shampoo - something that a lodge/hotel usually provides in small quantities. Hand soap only. There was no extra toilet paper - you have to wait for room service. The duvet was also not properly made up. We had to put it further into the cover ourselves as it hung out. Everything was reported to the day staff. We booked in late at night and the lights on the side of the stairs leading to the second floor were not working. This can make it difficult for people who have trouble seeing where to walk at night. The location is good and close to nice restaurants.
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Hardo P - Mar 2017
Overall rating
Acceptable for a short stay.
Read moreMarelize N - Aug 2016
Overall rating
Great value for money!
Ecotel Premier Lodge & Conference Centre 's response
Dear Madam,
Thank you very much for choosing Ecotel Premier Lodge as your preferred accommodation service provider. And thank you also for the positive response regarding your stay with us, it was a pleasure hosting you.
Should you require any further assistance, please do not hesitate to call or email us, we are 24/7 at your disposal.
We hope to welcome you again at Ecotel.
Thanking you,
Zama
Nadia V - Aug 2016
Overall rating
Baie vriendlike omgewing en rustig.
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Very friendly environment and peaceful.
Love the place very much. Neat and calm.
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Ecotel Premier Lodge & Conference Centre 's response
Dear Venter
Thank you very much for choosing Ecotel Premier Lodge as your preferred accommodation service provider, thank you very much for your positive response, We appreciate it very much.
Should you require any further assistance, please do not hesitate to call or email us, we are 24/7 at your disposal.
We hope to welcome you again soon.at Ecotel.
Kind regards
Zama
Julia L - Aug 2016
Overall rating
Not really, we had to pay for things not paid at other B&B.
Ecotel Premier Lodge & Conference Centre 's response
Dear Madam
We thank you for choosing Ecotel Premier Lodge as your preferred accommodation service provider, we also thank you for the review.
We appreciate your concerns and thank you for bringing this to our attention. We always try to strive on offering best service to our customers and pardon us for not informing you that breakfast wasn't inclusive in the room price. We sincerely apologise.
Should you wish for us to accommodate you in future, please do not hesitate to call or email us, we are 24/7 at your service.
Thanking you
Zama
Rene J - May 2016
Overall rating
Verblyf was aangenaam.
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Pleasant accommodation.
Ecotel is affordable, clean and safe. I recommend adding coffee-making facilities so guests can prepare a cuppa while they get ready for breakfast.
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Ecotel Premier Lodge & Conference Centre 's response
Dankie vir die terugvoering. Ons is bly dat jy 'n aangename verblyf geniet het en sien uit daarna om te u terug te verwelkom in die nabye toekoms. Jou voorstel is geneem en ons sal kyk na dit .
Baie dankie & Groete
Phindile
- Capacity: 84 people
- All ages welcome
-
Check-in: 14:00 to 00:00
Check-out: 10:00 - Address: 65 Sunny Road, Lakefield, Benoni, 1501, Gauteng
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