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Elsea

Self Catering

Reviews

3.8/ 5

Based on 4 reviews

Good

Cleanliness
3.0
Location
4.5
Value for money
3.8
Service
4.0
Safety
3.8
Wilmarie B
Short stay Large group
2.4
Jan 2024

Poor maintenance, definitely won't go there again. We did not have a nice experience at Elsea at all. Things like the drains that pushed up and washed out from the first use with washing machine as advertised took 4 days to fix and our kids couldn't play nearby because of this. Had no water for two days. Every second glass that is taken, we have to wash it before we can use it. Gasrou was in the yard every day to 'check up'. Most of the things we took don't work: sofa, bathtub, air conditioner, railing on the deck that had the most beautiful view, we couldn't use it with our children because there were broken curtains that were a danger to the children were One fridge hardly gets cold at all and there were quite a few things that were not up to standard that we used. So it was not one of our nicest visiting experiences and for sure will not go back there again.

Swak instandhouding, sal definitief nie weer daarheen gaan nie. Ons het glad nie 'n lekker ervaring gehad by Elsea nie. Goed soos die dreine wat opgestoot het en uitgespoel het vanaf die eerste gebruik met wasmasjien wat geadverteer was, het 4 dae gevat om reg te maak en ons kinders kon nie naby speel as gevolg hiervan nie. Twee dae geen water gehad nie. Elke tweede glas wat geneem word, moet ons eers was voor ons kan gebruik. Gasrou is elke dag in die erf gewees om 'op te check'. Die meeste van die goed wat ons geneem het, werk nie: bank, bad, lugversorger, reling op die dek wat die mooiste uitsig gehad het, kon ons nie saam met ons kinders gebruik nie omdat daar stukkende hordjies was wat 'n gevaar vir die kinders was. Een yskas maak amper glad nie koud nie en daar was 'n hele paar goedjies wat nie op standaard was wat ons gebruik het nie. Dus was dit nie een van ons lekkerste kuierervarings nie en sal vir seker nie weer teruggaan daarheen nie.

This review has been automatically translated using Google.
Cleanliness
1.0
Service
1.0
Location
5.0
Safety
3.0
Value for money
2.0
Fanie
Elsea

Number of guests It is very clear in the advertisement that the maximum number of guests is 10 persons. The house is not rented for as many guests as the tenant wants to bring. Ten guests is the maximum. You have exceeded the maximum. Water The number of guests allowed is determined, among other things, by the amount of available water etc. The two water tanks hold 7,000 liters of water and the hostess informed the guests that sometimes there is no municipal water, so that they are aware that water should be used sparingly. Among other things, an outside tap (by the washing line) was left open at one point. A lot of water is wasted, water that flows straight down the drain. The owner was not aware that there was no water for two days. Usually the owner gets someone to fill the tanks with water, if the tank is empty. According to the hostess, the guests were not without water for days, at most a few hours. Fortunately, the municipal water arrived before the owner had to buy expensive water to fill the tanks. The guests were therefore only a few hours without water, after having used up 7,000 liters of spare water. Drain Upon arrival, the guests were made aware of the fact that the property has a "septic and gray water" tank and that things such as baby diapers and "wet wipes" should not be thrown down the toilet After reporting the blocked drain, the hostess immediately called several plumbers in the presence of the tenant. Unfortunately, it is almost impossible to get someone to help over the Christmas season. Despite that, the drain pipe in the kitchen was cleaned the same day with a "pressure sprayer". The tenants admitted that the drain no longer overflowed. and that there is no longer a smell. Despite that, it was arranged that the drain be emptied. The cost of this was more than R3000.00 A blocked drain is not something anyone can predict, it is the first time it has happened since the owners have owned the house and its capacity may have been exceeded. Not as advertised: Bath I assume the tub that doesn't work is the hot tub motor. It is disconnected for safety. There was no hot tub advertised. The tub works perfectly and has its own geyser. Air conditioner There is no air conditioner advertised. The air conditioner on the wall is just a shell. Refrigerator There is only one fridge advertised and it works perfectly. The second fridge which does not get very cold is therefore a bonus as its freezer section is fully functional Bank If reference is made to the sofa bed, the owner was not aware that he could not open it now. Although if there were only 10 guests there was no need to use the sofa bed at all. There are 10 beds plus a bed for a toddler. The railing on the deck The owner was not aware of this either. Work was done on the deck in November. I contacted the contractor who did the work, and he said it was safe enough, but we will inspect ourselves and make changes as needed. There were already two groups of holidaymakers with children during December and no one complained about this. No one would want to let small children play alone on a deck on the second floor. The stairs can also be dangerous for unsupervised toddlers. Dirty glasses We apologize for this and will request the cleaners to make sure in the future that all dishes are decently clean when they come out of the dishwashing machine. Not on standard We would like to know what was not up to standard so we can fix it. The previous guests had nothing but praise for the property. Hostess One would think that a hostess who can arrange for a drain to be cleaned over the Christmas season should be complimented. She attended to the problems immediately. She would have even gone to wash the glasses. The problem was that you initially refused to pay the deposit and she had to ask for it every now and then. It is part of her duties to make sure the property is not damaged; and when someone refuses to pay the deposit it is understandable that she is worried about damage. We are sorry that you did not enjoy the visit and understand that something like a blocked drain is unpleasant.

Hoeveelheid gaste Dit is baie duidelik in die advertensie dat die maksimum gaste 10 persone is. Die huis word nie verhuur vir soveel gaste as die huurder wil bring nie. Tien gaste is die maksimum. U het die maksimum oorskry. Water Die aantal gaste wat toegelaat word, word onder andere bepaal deur die hoeveelheid beskikbare water ens. Die twee water tanks hou 7,000 liter water en die gasvrou het die gaste ingelig dat daar soms nie munisipale water is nie, sodat hulle bewus daarvan is dat water spaarsamig gebruik moet word. Onder andere is n buite kraan (by die wasgoedlyn) op een stadium oopgelos. ‘n Massa waters is gemors, water wat reguit na die drein vloei. Die eienaar was nie bewus dat daar vir twee dae nie water was nie. Gewoonlik kry die eienaar iemand wat die tenks vol water kom maak, as die tenk leeg is. Volgens die gasvrou was die gaste nie dae lank sonder water nie, hoogstens n paar ure. Gelukkig het die munisipale water aangekom voordat die eienaar ten duurste water moes koop om die tenks te vul. Die gaste was dus net n paar ure sonder water, nadat hulle 7,000 liter spaarwater water opgebruik het. Drein Met aankoms is die gaste bewus gemaak ven die feit dat die eiendom ‘n “septic en n grey water” tenk het en dat goed soos baba doeke en “wetwipes” nie in die toilet gegooi moet word nie Nadat die geblokte drein aangemeld is, het die gasvrou dadelik in die teenwoordigheid van die huurder, verskeie loodgieters gebel. Ongelukkig is dit feitlik onmoontlik om iemand oor die kersseisoen te kry om te help. Ten spyte daarvan is die dreinpyp by die kombuis,dieselfde dag met n “pressure sprayer” skoongemaak Die huurders het erken dat die drein nie meer oorloop nie en dat daar nie meer n reuk is nie. Ten spyte daarvan is gereel dat die drein leeg gemaak word. Die koste hiervan was meer as R3000.00 n Geblokte drein is nie iets wat iemand kan voorspel nie, dit is die eerste keer dat dit gebeur vandat die eienaars die huis besit en sy kapasiteit is moontlik oorskry. Nie soos geadverteer nie: Bad Ek aanvaar die bad wat nie werk nie, is die motor van die borrelbad. Dit is ontkoppel vir veiligheid. Daar is nie n borrelbad geadverteer nie. Die bad werk perfek en het sy eie geyser. Lugversorger Daar is geen lugversorger geadverteer nie. Die lugversorger teen die muur is net ‘n dop. Yskas Daar is slegs een yskas geadverteer en hy werk perfek. Die tweede yskas wat nie baie koud maak nie is dus n bonus aangesien sy vries afdeling ten volle werk Bank Indien daar na die slaapbank verwys word, die eienaar was nie bewus dat hy nie nou kan oopslaan nie. Alhoewel as daar net 10 gaste was was dit glad nie nodig om die slaapbank te gebruik nie. Daar is 10 beddens plus n bed vir n kleuter. Die reeling op die dek Ook hiervan was die eienaar nie bewus nie. Daar is in November aan die dek gewerk. Ek het die kontrakteur gekontak wat die werk gedoen het, en volgens hom was dit veilig genoeg, maar ons sal self inspekteer en verander soos benodig. Daar was reeds twee groepe vakansieganger met kinders gedurende Desember en niemand het hieroor gekla nie. Niemand sal klein kinders alleen op n dek op die tweede vloer wil laat speel nie. Die trappe kan ook gevaarlik wees vir kleuters sonder toesig. Vuil glase Ons vra om verskoning hiervoor en sal die skoonmakers versoek om in die toekoms seker te maak dat alle skottelgoed ordentlik skoon is wanneer dit uit die skottelgoed masjien haal. Nie op standaard nie Ons sou graag wou weet wat nie op standaard was nie, sodat ons dit kan regstel. Die vorige gaste het net lof gehad vir die eiendom. Gasvrou n Mens sou dink dat n gasvrou wat kan reel dat n drein skoongemaak word oor die kersseisoen, gekomlimenteer moet word. Sy het dadelik aandag gegee aan die probleme. Sy sou selfs die glase gaan was het. Die probleem was dat u aanvanklik geweier om die deposito te betaal en sy kort-kort moes vra daarvoor. Dit is deel van haar pligte om seker te maak die eiendom word nie beskadig nie; en wanneer iemand weier om die deposito te betaal is dit verstaanbaar dat sy bekommerd is oor skade. Ons is jammer dat u die besoek nie geniet het en verstaan dat iets soos ‘n geblokte drein onaangenaam is.

This review has been automatically translated using Google.

Nico S
Long stay With partner
4.2
Jan 2022

Very well equipped and beautiful view from the deck. Owner's feedback and communication is slow, but the caretaker, Felicity, happily makes up for it and she is great!

Baie goed toegerus en pragtige uitsig vanaf die dek. Eienaar se terugvoer en kommunikasie is traag, maar die opsigter, Felicity, maak gelukkig op daarvoor en sy is puik!

This review has been automatically translated using Google.
Cleanliness
4.0
Service
5.0
Location
4.0
Safety
4.0
Value for money
4.0

Nasreen S
Short stay Family with young children
3.6
Mar 2022

Disappointing. The host Felicity was absolutely efficient in her job. We were given a warm welcome and appreciate her efforts, that being said the place could do with a proper spring clean, there were spiders webs hanging off the walls, dust so thick on the ceiling fans it was hard to miss, the standup fans couldn’t be switched on as the dust was flying everywhere when it was switched on, our kids ended up with cough attacks, the carpet could do with a proper scrub and vacuum as that too was dusty. The plugs in kitchen not working and the gas cylinder is not filled. Elsea could be a real gem if given a proper clean-up and possibly a good interior deco, too much unnecessary clutter lying around.

Cleanliness
2.0
Service
5.0
Location
4.0
Safety
3.0
Value for money
4.0

Ndisha R
Short stay Family with young children
5.0
Dec 2021

We had a wonderful stay at Elsea. The house is very clean and big. It can accommodate 10 people and a toddler comfortably. The sea view from the deck is amazing. The beach and the tidal pools are just minutes walk from the house. The owner are very friendly and helpful. We will definitely stay at Elsea again.

Cleanliness
5.0
Service
5.0
Location
5.0
Safety
5.0
Value for money
5.0

Meet your host

Take a look at the host’s track record.

3.8/5

Fanie Verified

Properties 1

Reviews 4

On LekkeSlaap 3 years

From
From R 2 500
per night (sleeps 10)
From
R 2 500
per night (sleeps 10)
Make a Booking
  • Capacity: 10 people
  • All ages welcome
  • Check-in: 14:00 to 19:00
    Check-out: 10:00
  • Address: 57 Simon van der Stel Road, Palm Beach, Port Edward, 4275, KwaZulu-Natal
https://travelground.imgix.net/AAEAAQAAAAAAAAAAAAAA5ae39ea88ab457cc7f5273f13bf8717bfb5e2ba25e087ca3800dc455afb41b10e65194b3f23fe6ea6f97f0ca7c8f7167acb6?w=1440&h=960&fit=crop&auto=enhance,format,compress&q=80 From R2 500 per night (sleeps 10) 4 5 1 4 57 Simon van der Stel Road Palm Beach 4275 KwaZulu-Natal 021 201 8901 14:00-19:00 10:00 -30.98598969607 30.27503024841

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