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Eskulaap Hotel

Reviews

3.8/ 5

Based on 23 reviews

Good

Cleanliness
3.9
Location
4.0
Value for money
3.5
Service
3.6
Safety
4.1
Loretta J
Short stay Family with young children
5.0
Dec 2024

Facilities are very neat and comfortable and the staff very friendly. Had a wonderful stay. Facilities are neat and clean and the staff very friendly and helpful.

Fasiliteite is baie netjies en gerieflik en die personeel baie vriendelik. Heerlik gebly. Fasiliteite is netjies en skoon en die personeel baie vriendelik en hulpvaardig.

This review has been automatically translated using Google.
Cleanliness
5.0
Service
5.0
Location
5.0
Safety
5.0
Value for money
5.0

Anonymous Guest
1 night stay Large group
3.8
Jul 2024

Cleanliness
3.0
Service
3.0
Location
5.0
Safety
5.0
Value for money
3.0
Francois
Eskulaap Hotel
Dear Phiswane, Thank you for your feedback. We have state-of-the-art fast WiFi-6 installed in every unit, as well as in public areas. The WiFi is also free of charge. I apologise if the unit was dirty at the back; we will attend to that as a matter of urgency. We have checked units 7 and 8, and the kettles in both units are working perfectly. Our check-out time is strictly 10:00. The cleaners need time to clean the units and freshen them up before the next guests arrive at 14:00. Sometimes it takes longer to clean the units, especially if guests smoke in our non-smoking rooms or if beds need to be replaced due to guests wetting them. Thank you for your understanding. Best regards, Owner Eskulaap Hotel

Chane V
1 night stay Family with young children
3.2
Sep 2023

Average. It was not very clean, but otherwise ok.

Dit was nie baie skoon, maar verder ok.

This review has been automatically translated using Google.
Cleanliness
3.0
Service
3.0
Location
4.0
Safety
4.0
Value for money
2.0
Francois
Eskulaap Hotel

Dear Chane, I myself went to inspect the room with the cleaners. I wiped everywhere with my inspection cloth and the place is silver clean. If you had had the courage to contact us we would certainly have attended to any complaint you had. Then you could just show me yourself what you weren't happy with. According to me, everything is up to standard and I don't know where to improve. I even drove to buy them a brand new fridge because I was afraid the existing fridge would let you down. Furthermore, my staff went out of their way to arrange a baby cot for you. We are constantly working to put in new systems such as for example a water plant because Polokwane has no water, Wi-Fi so everyone can enjoy watching Net movies, security, power in the rooms etc etc. We are currently replacing the linen. We and our staff try very hard to give our guests the best value for money. Hope you have a more than "Okay" experience next time. The owners themselves live on the premises. You can contact us at any time so we can sort out a problem. Owner - Aesculapius Hotel

Geagte Chane, Ek het self saam met die skoonmakers die kamer gaan inspekteer. Ek het met my inspeksie lappie oral gevee en die plek is silver skoon. As jy die vrymoedigheid gehad het om ons te kontak sou ons verseker aandag gegee het aan enige klagte wat jy gehad het. Dan kon jy my sommer self wys waarmee jy nie gelukkig was nie. Volgens my is alles op standaard en weet ek nie waar om te verbeter nie. Ek het selfs gery om vir hulle 'n splinternuwe yskas te koop omdat ek bang was die bestaande yskas laat julle in die steek. Verder het my personeel uit hul pad gegaan om vir julle 'n baba kot te reël. Ons werk konstant om nuwe stelsels in te sit soos byvoorbeeld 'n water aanleg omdat Polokwanie nie water het nie, Wi-Fi sodat almal lekker Netflieks kan kyk, sekuriteit, krag in die kamers ens ens. Ons is tans besig om die linne te vervang. Ons en ons personeel probeer baie hard om vir ons gaste die beste waarde vir geld te gee. Hoop julle het volgende keer 'n meer as "Okay" ervaring. Die eienaars bly self op die perseel. Jy kan ons enige tyd kontak sodat ons 'n probleem kan uitsorteer. Eienaar - Eskulaap Hotel

This review has been automatically translated using Google.

Elmarie D
Short stay
5.0
Sep 2022

Very nice place and helpful. The man on reception went out of his way to walk me to the shop after I was unhappy that there was no restaurant as they advertised and then struggled to get in and out of the gate but wasn't his fault been very busy. I think they should have 2 people at reception to help when there are big bookings, otherwise neat and clean and quiet.

Baie mooi plekkie en behulpsaam. Die man by ontvangs het uit sy pad uit gegaan en vir my winkel toe gestap nadat ek ongelukkig was dat daar geen restaurant was soos hulle geadverteer het nie en dan gesukkel om in en uit te kom by die hek, maar was nie sy skuld nie was baie besig gewees. Ek dink hulle moet 2 mense by ontvangs hê om te help wanneer daar groot besprekings is, verder netjies en skoon en stil.

This review has been automatically translated using Google.
Cleanliness
5.0
Service
5.0
Location
5.0
Safety
5.0
Value for money
5.0
Francois
Eskulaap Hotel

Thank you very much, we appreciate it. We will always help where we can, and we will certainly seat 2 people at reception with large groups. Hope to see you again soon. Greetings from Aesculapian Hotel.

Baie, baie dankie, ons waardeer dit. Ons sal altyd help waar ons kan, en ons sal verseker met groot groepe, 2 mense by ontvangs sit. Hoop om jou gou weer te sien. Groete van Eskulaap Hotel.

This review has been automatically translated using Google.

Lynette F
1 night stay With partner
4.6
May 2022

Nice, quiet visit. We have stayed here before and really enjoyed it. The breakfast is excellent. However, there is a but ─ some light bulbs need replacing, outdoor and living room lights. Microwave oven and shower head also need attention.

Lekker, rustige kuier. Ons het al voorheen hier oorgebly en dit baie geniet. Die ontbyt is uitstekend. Daar is egter 'n maar ─ sommige gloeilampe moet vervang word, buite- en sitkamerligte. Mikrogolfoond en stortkop kort ook aandag.

This review has been automatically translated using Google.
Cleanliness
5.0
Service
4.0
Location
5.0
Safety
5.0
Value for money
4.0
Francois
Eskulaap Hotel

Good day Aletta Thank you very much for the feedback. We were unaware of the problem, but we will definitely look into the matter. We hope to see you again. regards Elna Aesculapius Hotel

Goeie dag Aletta Baie dankie vir die terugvoering. Ons was onbewus van die probleem, maar ons sal definitief aandag gee aan die saak. Ons hoop om u weer te sien. Groete Elna Eskulaap Hotel

This review has been automatically translated using Google.

Anonymous Guest
1 night stay With partner
3.8
Sep 2022

Cleanliness
3.0
Service
4.0
Location
4.0
Safety
4.0
Value for money
4.0

Cynthia O
1 night stay Individual traveller
3.6
Sep 2022

Comfortable and clean. Staff friendly. Would only like a milk product for evening coffee/tea for late arrivals.

Gerieflik en skoon. Staf vriendelik. Sou net 'n melkproduk wou hê vir aand koffie/tee vir laat aankomste.

This review has been automatically translated using Google.
Cleanliness
4.0
Service
4.0
Location
3.0
Safety
4.0
Value for money
3.0
Francois
Eskulaap Hotel

Thank you very much for your feedback. I will continue to receive milk from now on. I myself prefer coffee with real milk. regards Owner -Aesculapian Hotel

Baie dankie vir jou terugvoer. Ek sal voortaan melk aanhou in ontvangs. Ek self verkies koffie met regte melk. Groete Eienaar -Eskulaap Hotel

This review has been automatically translated using Google.

Catheleen B
1 night stay With partner
3.4
Sep 2022

Affordable overnight facility. Affordable accommodation for one night stay. Rooms were neat.

Bekostigbare oornagfasiliteit. Bekostigbare verblyf vir een nag oorslaap. Kamers was netjies.

This review has been automatically translated using Google.
Cleanliness
3.0
Service
3.0
Location
3.0
Safety
4.0
Value for money
4.0
Francois
Eskulaap Hotel

Thank you very much for the feedback. Despite all the price increases of supplies, labor and electricity etc. we have decided to keep our costers still the same in 2023. We have made many improvements since November 2022. The security has been upgraded. All the rooms have brand new TVs with OpenView decoders. A unique Wi-Fi 6 system has been installed which provides Wi-Fi to the entire premises and then every room's lights should remain on during load shedding from the end of September 2023 We constantly strive to give our guests the best value for money. Owner - Aesculapius Hotel

Baie dankie vir die terugvoer. Ten spyte van al die prys verhogings van vooraad, arbeid en elektrisiteit ens. het ons besluit om ons kosters steeds dieselfde te hou in 2023. Ons het baie verbeteringe aangebring sedert November 2022. Die sekuriteit is opgradeer. All die kamers het splinter nuwe tv's met OpenView decoders. Daar is n unieke Wi-Fi 6 stelsel geïnstalleer wat Wi-Fi voorsien aan die hele perseel en dan behoort elke kamer se ligte aan te bly gedurende beurtkrag vanaf die einde van die September 2023 Ons streef deurentyd om vir ons gaste die beste waarde vir geld te gee. Eienaar - Eskulaap Hotel

This review has been automatically translated using Google.

Ruan S
1 night stay Family with young children
2.6
Oct 2022

Dissatisfied. Service could be greatly improved. Aircon didn't work, lots of water leaking on carpets. Fan in room wants to fall out of roof if set to slow. Tv not working. Workers work with them

Ontevrede. Diens kan baie opgeknap word. Aircon het nie gewerk nie lek baie water op matte. Waaier in kamer wil uit dak uit val as hy op stadig gestel word. Tv nie gewerk nie. Werkers werk met hulle

This review has been automatically translated using Google.
Cleanliness
3.0
Service
1.0
Location
5.0
Safety
3.0
Value for money
1.0
Francois
Eskulaap Hotel

Dear Ruan, Thank you for the feedback. Since November 2022, a lot has changed. All rooms have new 32" HD TVs with OpenView decoders. The security has been upgraded and the entire Aesculapian is now fenced with a 10 line electric wire as well as guards in the evening. A "state of the art" Wi-Fi network has been installed which provides internet to the entire premises. We are currently installing power in each room so that our guests can still watch TV and not sit in the dark. The air conditioning in the rooms is a replacement for the fans. Most fans have already been removed. The aircons are also all serviced and in working order. Hope to see you again soon Owner - Aesculapius Hotel

Geagte Ruan, dankie vir die terugvoer. Sedert November 2022 het baie verander. Alle kamers het nuwe 32" HD tv's met OpenView dekodeerders. Die sekuriteit is opgegradeer en die hele Eskulaap is nou omhein met 'n 10 lyn elektriese draad asook wagte in die aand. Daar is n "state of the art" Wi-Fi netwerk geïnstalleer wat internet verskaf aan die hele perseel. Ons is tans besig om krag te installeer in elke kamer sodat ons gaste steeds kan tv kyk en nie in die donker sit nie. Die lugversorging in die kamers is 'n vervanging vir die waaiers. Meeste waaiers is reeds verwyder. Die aircons is ook almal gediens en in werkende orde. Hoop om jou gou weer te sien Eienaar - Eskulaap Hotel

This review has been automatically translated using Google.

Marna P
1 night stay Family with young children
1.6
Feb 2022

Extremely disappointed. The man at reception was drunk that morning. No towels in room. Very noisy and busy. Honked all night due to no buttons for gate.

Uiters teleurgesteld. Die man by ontvangs was besope die oggend. Geen handdoeke in kamer. Baie raserig en besig. Getoet heel aand as gevolg van geen knoppies vir hek.

This review has been automatically translated using Google.
Cleanliness
2.0
Service
1.0
Location
2.0
Safety
2.0
Value for money
1.0
Francois
Eskulaap Hotel

Mrs Marna reported this incident and after a full investigation it was found that all her complaints were founded and 1 employee was responsible. I responded with an apology and as compensation offered her free accommodation and meals, which she could use any time in 2022. The responsible employee was disciplined through the correct channels.

Mev Marna het hierdie voorval aangemeld en na 'n volledige ondersoek is gevind dat al haar klagtes gegrond was en 1 werknemer verantwoordelik was. Ek het met 'n verskoning gereageer en as vergoeding vir haar gratis verblyf en etes aangebied, wat sy enige tyd in 2022 kon gebruik. Die verantwoordelike werknemer is deur die regte kanale gedissiplineer.

This review has been automatically translated using Google.

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Properties 1

Reviews 23

On LekkeSlaap 14 years

From
From R 1 560
per night (sleeps 4)
From
R 1 560
per night (sleeps 4)
Make a Booking
  • Free cancellation up to 1 week before your stay!
  • Capacity: 60 people
  • All ages welcome
  • Check-in: 12:00 to 22:00
    Check-out: 10:00
  • Address: 54 Rissik Street, Polokwane, 0699, Limpopo
  • TGCSA rating:
https://travelground.imgix.net/AAEAAQAAAAAAAAAAAAAAJDdkOTk1NzZhLTdmOWEtNDU5OC1hYmM5LTAzMTM2OWEyOTYyNg?w=1440&h=960&fit=crop&auto=enhance,format,compress&q=80 From R1 560 per night (sleeps 4) 23 5 1 4 54 Rissik Street Polokwane 0699 Limpopo 021 201 8901 12:00-22:00 10:00 -23.899438487305 29.465838968754

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