Grace Cottage at Botterkloof Lifestyle Estate

2 reviews

Guest House

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Review Summary

3.8 out of 5from 2 reviews for Grace Cottage at Botterkloof Lifestyle Estate

Cleanliness

5.0/5

Service

3.0/5

Location

3.5/5

Safety

5.0/5

Value for money

2.5/5

Laura C - Jul 2024

Overall rating

Cleanliness

5/5

Service

5/5

Location

5/5

Safety

5/5

Value for money

4/5

Laura C

With partner

Great.

We really enjoyed our stay in this quirky, interesting cottage. Our hostess was kind and caring. We were very happy.

Grace Cottage at Botterkloof Lifestyle Estate 's response

Thank you very much for taking the time to write a review! It was lovely to meet both of you and share some time together! I hope we will meet again soon! Lots of blessings to both of you!
Kind regards
Hanniki

Grace Cottage at Botterkloof Lifestyle Estate

Lawrence W - Dec 2023

Overall rating

Cleanliness

5/5

Service

1/5

Location

2/5

Safety

5/5

Value for money

1/5

Lawrence W

With partner

All in all very disappointing.

Extremely disappointing despite promises of three different types of breakfast, this B&B is just a B. No breakfast. I would never have booked it if I’d known. It cost us an extra £50. No fridge facilities shared on Day 8. No TV, no air conditioning, and no windows open at all (one of the rules). Only a fan. WiFi is very spotty. It takes at least 12 minutes to reach the beach by car.

Grace Cottage at Botterkloof Lifestyle Estate 's response

Thank you for your review . We are unfortunately not self-catering. however, had tried to accommodate you as best as we could as we also moved our fridge from our kitchen to the stoep. We went even further by providing a laundry service at no extra cost to you and providing breakfast. We are sad to hear that you were not happy as you did not bring any of these issues to us. If you had we would have tried our best to remedy the situation.

Grace Cottage at Botterkloof Lifestyle Estate

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