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Hamlet Country Lodge

Guest House

Reviews

4/ 5

Based on 64 reviews

Very Good

Cleanliness
4.0
Location
3.9
Value for money
4.0
Service
4.1
Safety
3.9
Deidre R
1 night stay With partner
4.8
Jun 2024

Fantastic. Very nice stay, the staff are friendly and helpful and the breakfast was fantastic.

Fantasties. Baie lekker gebly, die personeel is vriendelik en behulpsaam en die ontbyt was fantasties.

This review has been automatically translated using Google.
Cleanliness
5.0
Service
5.0
Location
5.0
Safety
5.0
Value for money
4.0

Wayne S
1 night stay On business
4.6
Oct 2024

Really nice place for an overnight stay. Very friendly staff. Really nice place to sleep over.

Cleanliness
4.0
Service
5.0
Location
5.0
Safety
4.0
Value for money
5.0

Marietjie L
1 night stay With partner
4.4
Dec 2023

Ideal location for our purpose. Comfortable and sufficient for our needs on the weekend. Friendly reception and very nice breakfast.

Ideal ligging vir ons doel. Gerieflik en voldoende vir ons behoeftes die naweek. Vriendelike ontvangs en baie lekker ontbyt.

This review has been automatically translated using Google.
Cleanliness
4.0
Service
5.0
Location
5.0
Safety
5.0
Value for money
3.0

Janine K
Short stay With partner
3.8
Mar 2024

Funny. The room did not have a shower, only a bathtub. The sink was badly cracked. The room only had one dim light that worked, so we mostly used the bedside lights. The walls had 4 random blocks of white paint on them as if they wanted to paint the room. The food was excellent and the man at the bar lacks some "people skills". There had been a private function at the restaurant section and we were turned away by the bar man when we wanted to buy water that evening because we were not part of the party.

Snaaks. Die kamer het nie 'n stort gehad nie, slegs 'n bad. Die wasbak was erg gekraak. Die kamer het net een dowwe lig gehad wat gewerk het, so ons het meestal die bedliggies gebruik. Die mure het 4 random wit verf blokke op gehad asof hulle die vertrek wil uitverf. Die kos was uitstekend en die man by die kroeg kort bietjie "people skills". Daar was 'n privaat funksie gewees by die restaurant afdeling en ons was weg gewys by die kroeg man toe ons wou water koop die aand oor ons nie deel van die partytjie was nie.

This review has been automatically translated using Google.
Cleanliness
4.0
Service
3.0
Location
5.0
Safety
4.0
Value for money
3.0

Jana T
1 night stay With partner
1.8
Sep 2024

Not the cleanest accommodation. The walls in the room as well as the shower were dirty.

Nie die skoonste verblyf nie. Die mure in die kamer asook die stort was vuil.

This review has been automatically translated using Google.
Cleanliness
1.0
Service
1.0
Location
3.0
Safety
3.0
Value for money
1.0

Engela V
1 night stay With partner
1.4
Nov 2024

We really enjoyed the town and its people. Thank you for email and opportunity to provide feedback on our experience with the Hamlet Country Lodge. Your booking confirms that we can take occupation from 14h00. We arrived there at 15h15 and we had to wait, because the person who allocates the room is not there, he has gone home. We tried to call you guys, didn't answer your phones either. We later went to the one person who was there in sight and told him to please. the owner's contact number for me to call him. We had a function starting at 16h00 and we still had to get dressed for the function. After a while we were allocated a room. We also asked the bartender what time they serve breakfast since our stay includes breakfast. He said they open the kitchen at 07h00 in the morning. We had a full program and the time suited us well as we had to attend a funeral in Caledon again from Hamlet. We left the hotel at 07h20 without breakfast, the place was lost at that time of the morning no staff on duty or no security. We had to go out the back door to get out of the building. We are unhappy about the reception and departure. Staff are not trained. We hope that the owner helps all the less fortunate with jobs at his lodge. The hotel is surrounded with road workers, a large number of them sitting in the courtyard and there is no place outside for the visitors. We were shocked at the number that was there, I believe that you should mention on the advertisement that it is actually a backpackers and not a lodge or hotel, one has different expectations when one sees the name lodge or hotel. We will definitely not be staying there again, we have seen better options after research for much less money. We feel people are being misled with the ad. Indoors is not what we expected from a lodge.

Die dorp het ons baie geniet en sy mense. Dankie vir e-pos en geleentheid om terugvoer te gee van ons ondervinding met die Hamlet Country Lodge. Jul bespreking bevestig dat ons vanaf 14h00 kan okkupasie neem. Ons het 15h15 daar arriveer en ons moes wag, want die persooon wat die kamer allokeer is nie daar nie, hy is huis toe. Ons het probeer om julle te skakel julle, het ook nie jul telefone beantwoord nie. Ons het later na die een persoon wat daar in sig was, gegaan en gesê hy moet asb. die eienaar se kontaknommer vir my gee dat ek hom skakel. Ons het 'n funksie gehad wat 16h00 begin en ons moes nog aantrek vir die funksie. Na 'n ruk is daar 'n kamer aan ons toegeken. Ons het ook die kroegman gevra hoe laat bedien hul ontbyt aangesien ons verblyf ontbyt insluit. Hy het gesê hul open 07h00 die kombuis die oggend. Ons het 'n vol program gehad en die tyd het ons goed gepas, want ons moes weer vanaf Hamlet weer 'n begrafnis in Caledon bywoon. Ons het 07h20 die hotel verlaat sonder ontbyt, die plek was verlore daardie tyd van die oggend geen personeel aan diens of geen sekuriteit nie. Ons moes by die agterdeur uit om uit die gebou te kan kom. Ons is ongelukkig oor die ontvangs en vertrek. Personeel is nie opgelei nie. Ons versaan dat die eienaar al die minder bevoorregtes help met poste by sy lodge. Die hotel is omring met padwerkers, groot aantal van hulle wat op die binnehof sit en daar is geen plek buite vir die besoekers nie. Ons was geskok oor die aantal wat daar was, ek glo dat jul op die advertensie moet noem dat dit eintlik 'n backpackers is en nie 'n lodge of hotel nie, 'n mens het ander verwagtinge as mens die naam lodge of hotel sien. Ons sal definitief nie weer daar tuis gaan nie, ons het beter opsies gesien na ondersoek vir baie minder geld. Ons voel mense word mislei met die advertensie. Binnenshuis is nie wat ons verwag het van 'n lodge nie.

This review has been automatically translated using Google.
Cleanliness
2.0
Service
1.0
Location
1.0
Safety
1.0
Value for money
2.0

Anika D
1 night stay With friends
3.8
Aug 2023

Very friendly staff. Lovely staff. Enjoyed our stay.

Cleanliness
4.0
Service
5.0
Location
3.0
Safety
3.0
Value for money
4.0

Monica M
1 night stay With partner
3.0
Aug 2023

The host, Michael, was very helpful and quickly upgraded our room to a room of our choice when we were not happy with the first one. The staff were very friendly and helpful and the food was of excellent quality. The bar and restaurant definitely gets a 5-star rating. The rooms need a bit of attention, but we still had a very good night's rest after a long day on the road and the few missing luxuries didn't matter too much to us. After all, it was just to stay the night after a long journey. We will definitely stay there again.

Die gasheer, Michael, was baie behulpsaam en het vinnig ons kamer opgegradeer na 'n kamer van ons keuse toe ons nie gelukkig was met die eerste een nie. Die personeel was baie vriendelik en behulpsaam en die kos was van uitstaande gehalte. Die kroeg en restaurant kry beslis 'n 5-ster gradering. Die kamers kort 'n bietjie aandag, maar ons het nietemin 'n baie goeie nagrus gehad na 'n lang dag op die pad en die paar ontbrekende luukses het nie te veel saak gemaak vir ons nie. Dit was immers net om te oornag na 'n lang reis. Ons sal beslis weer daar oornag.

This review has been automatically translated using Google.
Cleanliness
3.0
Service
3.0
Location
3.0
Safety
3.0
Value for money
3.0

Troy G
1 night stay On business
1.8
Dec 2022

Very disappointed, with the room and the overall experience. The state of the room is not good, the door is broken, damaged, looks like someone punched it, damage looks like someone tried to break into the room. The bathroom is, well, the sink has cracks, the toilet cistern is broken (cracked). I did not get breakfast even after they asked me what time I wanted to eat, I said 8:30 as I had to travel to another wedding, no one from the hotel was even there at 8:30, they only arrived just before 9 am, by then it was too late to eat. Very unhappy with the price and what I got (did not get). Will not use them again.

Cleanliness
2.0
Service
1.0
Location
3.0
Safety
1.0
Value for money
2.0
Rentia
Hamlet Country Lodge

Good day sir, thank you for sharing your experience. Our humble apologies. We will have a look into this. Kind regards.

Goeie dag meneer, dankie dat jy jou ervaring deel. Ons nederige verskonings. Ons sal hierna kyk. Vriendelike groete.

This review has been automatically translated using Google.

Rina K
1 night stay With partner
1.4
Dec 2022

The photos on the website and the reality are different from each other. If the cost was less per night, per person, the standard of the facility would have been acceptable. The room light and the bathroom light were out of order. The chair has broken places, the bed mat has broken places. Down tile in the bathroom. Shower door below dirty and boarded up. The door is slightly detached from the wall and cannot open or close without being lifted. The dustbins do not have plastic bags in them, rubbish is placed directly in the bin. Bathroom trash cannot be opened with foot, one has to lift the lid by hand. Hanging cabinet has a hole in the bottom. The door does not close tightly. The bathroom curtain does not fit the opening, the room curtains only close the opening when drawn and are certainly not -3 star standard / quality. Walls have spots that peel off. We received 2 keys one for the outside door in the corridor, and one for our room. Both keys unlock both the room and the outer door in the corridor. This means all the room's keys can unlock all the rooms!

Die foto's op die webwerf en die werklikheid verskil van mekaar. Indien die koste minder per nag, per persoon was, sou die standaard van die fassiliteit aanvaarbaar gewees het. Die kamerlig en die badkamerlig was buitewerking. Die stoel het stukkende plekke, die bedmatjie het stukkende plekke. Af teël in die badkamer. Stortdeur onder vuil en aangepak. Die deur is effens los van die muur en kan nie oop of toe sonder dat hy opgelig word nie. Die asblikkies het nie plastiese sakke in nie vullis direk in drommetjie. Badkamer asblik kan nie oopmaak met voet nie, mens moet die deksel met die hand lig. Hangkas het 'n gat in onder. Die deur sluit nie dig nie. Die badkamer se gordyn pas nie by die opening nie, die kamergordyne maak net-net die opening toe as dit toegetrek is en is verseker nie -3 ster standaard / gehalte nie. Mure het plekke wat afdop. Ons het 2 sleutels ontvang een vir die buitedeur in die gang, en een vir ons kamer. Albei sleutels sluit beide die kamer en die buite deur in die gang oop. Dit beteken al die kamers se sleutels kan al die kamers oopsluit!

This review has been automatically translated using Google.
Cleanliness
1.0
Service
2.0
Location
1.0
Safety
2.0
Value for money
1.0
Rentia
Hamlet Country Lodge

Good day Madam. Thank you for your careful feedback. Thank you for sharing your experience with us. None of the staff were aware of your unpleasant experience during the time you were here at home with us, but we apologize. We are happy to work on this feedback. Happy New Year from us to you. Regards,

Goeiedag Mevrou. Dankie vir U noukeurige terugvoer. Dankie dat U ,U ondervinding met ons kon deel. Niemand van die personeel was bewus van U onaangename ervaring tydens die tyd wat U hier tuis was by ons nie maar ons vra U omverskoning. Ons werk graag aan hierdie terugvoering. Voorspoedige nuwe jaar van ons aan U. Groete,

This review has been automatically translated using Google.

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Properties 1

Reviews 64

On LekkeSlaap 9 years

From
From R 1 100
per night, for 2 ppl
From
R 1 100
per night, for 2 ppl
Make a Booking
  • Capacity: 12 people
  • All ages welcome
  • Check-in: 14:00 to 21:00
    Check-out: 11:00
  • Address: 10 Voortrekker Road, Prince Alfred Hamlet, 6835, Western Cape
  • TGCSA rating:
https://travelground.imgix.net/AAEAAQAAAAAAAAAAAAAAJGUyMzhjNmU5LTk1MmYtNDFkMS1iNzliLTNiOTRhYzRhNmVlMQ?w=1440&h=960&fit=crop&auto=enhance,format,compress&q=80 From R1 100 per night, for 2 ppl 64 5 1 4 10 Voortrekker Road Prince Alfred Hamlet 6835 Western Cape 021 201 8901 14:00-21:00 11:00 -33.293990886969 19.327672421896

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