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Heaven On Vaal

9 reviews
Self Catering

Reviews

3.4/ 5

Based on 9 reviews

Cleanliness
3.4
Location
3.8
Value for money
2.9
Service
3.4
Safety
3.6
Bianca P
Short stay ⋅ With friends
4.0
Dec 2022

It was very nice - just very expensive for what we got. The place was very nice and we enjoyed our stay but we just expected a bit more for the price we were paying. You have to walk a distance to the place you're staying at as well.

Cleanliness
5.0
Service
3.0
Location
5.0
Safety
5.0
Value for money
2.0
Room stayed in
Unit 4 - Lavender Un...
Schernall D
Short stay ⋅ With partner
5.0
Sep 2021

Beautiful place with fantastic location and view. Nice, relaxing place. Friendly hosts. Will definitely go again. Jetty just needs to be upgraded.

Pragtige plek met fantastiese ligging en view. Lekker, ontspanne plek. Vriendelike gashere. Sal definitief weer gaan. Jetty moet net opgradeer word.

This review has been automatically translated using Google.
Cleanliness
5.0
Service
5.0
Location
5.0
Safety
5.0
Value for money
5.0
Room stayed in
Unit 3 - Sunsrise
Lynne
Heaven On Vaal

Hi Schernall. Thank you for your rating. We are happy to hear that your Heaven experience was good and we do hope to see you again soon. Kind Regards. Heaven on Vaal team.

Hallo Schernall. Dankie vir jou gradering. Ons is bly om te hoor dat jou Hemel ervaring goed was en ons hoop om jou binnekort weer te sien. Vriendelike groete. Hemel op Vaal span.

This review has been automatically translated using Google.
Nosiseko M
Short stay ⋅ Family with young children
5.0
Dec 2018

Scenic. The view is lovely and the kids loved it. The fishing was great.

Cleanliness
5.0
Service
5.0
Location
5.0
Safety
5.0
Value for money
5.0
Room stayed in
Unit 3 - Sunsrise
Room stayed in
Unit 4 - Lavender Un...
Room stayed in
Unit 5 - River/Fishe...
Lynne
Heaven On Vaal

Thank you so much and we do hope to see you again soon as we enjoyed having you. Ansie and all Heaven staff, Heaven on Vaal

Thank you so much and we do hope to see you again soon as we enjoyed having you. Ansie and all Heaven staff, Heaven on Vaal

This review has been automatically translated using Google.
Kobus S
Short stay ⋅ With partner
4.0
Oct 2018

Very enjoyable and customer service out of the book. Everyone was very helpful on arrival and assistance was provided with unloading. The weather didn't cooperate, but we couldn't complain about anything. Thank you, it was very nice.

Baie geniet en kliëntediens uit die boek uit. Almal was baie behulpsaam met die aankoms en hulp is verleen met aflaai. Die weer het nie saamgespeel nie, maar ons kon oor niks kla nie. Dankie, dit was baie lekker.

This review has been automatically translated using Google.
Cleanliness
4.0
Service
5.0
Location
4.0
Safety
4.0
Value for money
3.0
Room stayed in
Unit 2 - Sky
Lynne
Heaven On Vaal

Thank you Louise for the feedback and hope to see you again soon. We are so sorry to say that the weather has been lovely the last few weekends.

Dankie Louise vir die terugvoer en hoop om julle weer bennekort te sien. Ons is so jammer om te se dat die weer die laaste paar naweke was heerlik.

This review has been automatically translated using Google.
Ria V
Short stay ⋅ With partner
2.4
Apr 2018

Not too pleasant. It has a nice view, but the flat is very confined and messy. The ceiling fans don't work properly. The microwave is noisy. The fridge leaks and has paint peeling off. The walls are damp.

Minder aangenaam. Die plek het 'n pragtige uitsig, maar die woonstel is baie beknop en slordig. Dakwaaiers werk nie behoorlik nie. Mikrogolf maak 'n geraas. Yskas lek water en dop op. Mure slaan vog deur.

This review has been automatically translated using Google.
Cleanliness
1.0
Service
3.0
Location
4.0
Safety
3.0
Value for money
1.0
Room stayed in
Unit 5 - River/Fishe...
Lynne
Heaven On Vaal

I am so sorry to hear that Lizette was so unhappy and did not chat to me during her stay. I have taken note of all the comments above and will certainly recheck this unit for the issues mentioned.

Ek is so jammer om te hoor dat Lizette so ongelukkig was en nie met my gesels het tydens haar verblyf nie. Ek het kennis geneem van al die opmerkings hierbo en sal hierdie eenheid beslis weer nagaan vir die kwessies wat genoem word.

This review has been automatically translated using Google.
Christo S
Short stay
1.4
Jul 2017

Disappointment of the year. This is definitely the poorest place we have ever encountered. The pictures are a lie and the place is definitely not worth R200 a night. Everything was in a bad condition and very neglected. At this price, much better is expected. When we got clear signs of mouse remains in the daybed it was just too much for us. My wife and son refused to sleep there, but by then there were no sign of the owner or her staff. We lost R2 400.

Teleurstelling van die jaar. Hierdie is beslis die swakste wat ons nog teëgekom het. Die voorstellings en foto's is 'n klug en die plek is beslis nie eers R200 per nag werd nie. Alles was in 'n swak toestand en baie verwaarloos, teen hierdie prys verwag mens beslis beter. Toe ons duidelike tekens van muisreste in die dagbed kry was dit net een te veel vir ons. My vrou en seun het geweier om daar te slaap, maar teen hierdie tyd was daar geen tekens meer van die eienaar of haar personeel nie. Ons het R2 400 verloor.

This review has been automatically translated using Google.
Cleanliness
1.0
Service
1.0
Location
3.0
Safety
1.0
Value for money
1.0
Room stayed in
Unit 5 - River/Fishe...
Lynne
Heaven On Vaal

I am very sorry that the guest was unsatisfied and unfortunately I have to respond as such. Firstly, the guest had booked for the previous week and when I called to ask what time he would be arriving, his response was: " Oh I am sorry I thought it was for next weekend, you know what it is like when you get old". I very kindly allowed him to change to the following week. This was at my expense, as I had other customers for the unit whom I was unable to help, and even though I tried to call them after he stated that he was not arriving, they had found alternative accommodation. The photos are exactly as per our pictures on the site. We do, however, have 2 sets of linen so this is sometimes different. Unfortunately, gheko droppings is sometimes confused with rat droppings, as in this case. As soon as my staff called me to tell me that the guest was unhappy, I told the staff to show them other units. Unfortunately he was already on his way to Parys as he told the representative that he was going to find accommodation in Parys. When the guest arrived, I explained that my staff would check them in as I was on my way to a meeting in Parys, he was fully aware of this. My staff were on the premises and that is how I found out that he had left. When I called to speak to him, he never took my call. I cut my meeting short and immediately headed back to Heaven. There is only 1 way from Parys to Heaven and I was on the look out for his car so that I could stop and chat to him as he did not answer his phone. Once again, I am so sorry he had this unhappy experience but I am also sorry that Heaven was not given an opportunity to rectify this at the time.

Ek is baie jammer dat die gas ontevrede was en ek moet ongelukkig so reageer. Eerstens het die gas vir die vorige week bespreek en toe ek bel om te vra hoe laat hy sou aankom, was sy reaksie: "Ag ek is jammer ek het gedink dit is vir volgende naweek, jy weet hoe dit is as jy oud word ". Ek het hom baie vriendelik toegelaat om na die volgende week te verander. Dit was op my onkoste, aangesien ek ander kliënte vir die eenheid gehad het wat ek nie kon help nie, en al het ek hulle probeer bel nadat hy gesê het dat hy nie opdaag nie, het hulle alternatiewe verblyf gevind. Die foto's is presies soos per ons foto's op die webwerf. Ons het egter 2 stelle linne so dit is soms anders. Ongelukkig word gheko-mis soms met rotmis verwar, soos in hierdie geval. Sodra my personeel my gebel het om vir my te sê die gas is ongelukkig, het ek vir die personeel gesê om vir hulle ander eenhede te wys. Ongelukkig was hy reeds op pad na Parys toe hy vir die verteenwoordiger gesê het dat hy verblyf in Parys gaan soek. Toe die gas daar aankom, het ek verduidelik dat my personeel hulle sou aanmeld aangesien ek op pad was na 'n vergadering in Parys, hy was ten volle bewus hiervan. My personeel was op die perseel en dit is hoe ek uitgevind het dat hy weg is. Toe ek gebel het om met hom te praat, het hy nooit my oproep beantwoord nie. Ek het my vergadering kortgeknip en dadelik teruggegaan Hemel toe. Daar is net 1 pad vanaf Parys na die Hemel en ek was op die uitkyk vir sy kar sodat ek kon stop en met hom gesels aangesien hy nie sy foon geantwoord het nie. Weereens, ek is so jammer dat hy hierdie ongelukkige ervaring gehad het maar ek is ook jammer dat die Hemel nie destyds geleentheid gegun is om dit reg te stel nie.

This review has been automatically translated using Google.
Debbie S
Short stay ⋅ With friends
1.6
Dec 2016

Accommodation is exceptionally neglected. Heaven on Vaal would have been the perfect destination if the building (and the area) was maintained and neat. We had water leaks right through the flat. We could not use the patio at all whilst it was raining. The white bedding on the photos, was not in the flat at all. The fitted sheets were torn. The kitchen wasn't properly cleaned and it was covered in flies on arrival. The staff were very helpful with carrying our luggage and the caretaker came to take a look at the leaks. The area where we fished was very neat. I think the price we paid wasn't in proportion to what we got.

Die verblyf was uiters verwaarloos. Heaven on Vaal sou die perfekte bestemming gewees het as die gebou (en die omgewing) onderhou en netjies was. Ons het waterlekke gehad regdeur die woonstel. Ons kon glad nie die stoep gebruik het terwyl dit gereën het nie. Die wit beddegoed wat op die fotos was was glad nie in die woonstel nie. Die paslakens was geskeur. Die kombuis was nie ordentlik skoon nie en was dit oortrek met vlieë met ons aankoms. Die personeel was baie behulpsaam met die dra van ons bagasie en die opsigter het kom kyk na die waterlekke. Die area waar ons vis gevang het was baie netjies. Ek dink die tarief wat ons betaal het teenoor dit wat ons gekry was nie in verhouding nie.

This review has been automatically translated using Google.
Cleanliness
2.0
Service
2.0
Location
1.0
Safety
1.0
Value for money
2.0
Room stayed in
Unit 4 - Lavender Un...
Lynne
Heaven On Vaal

Unfortunately we had an incredible amount of rain over this period which was completely unusual. This resulted in the balcony being unusually wet and leaked where this had not happened before. We have 3 sets of linen for each unit and generally this unit shows purple linen on the pics. I will definitely check the linen with the housekeeper as well as the issue with regards to the kitchen as this is not our usual service. As everyone in our area has experienced the fly issue, which is also unusual but perhaps it was due to the excessive rain, we alway spray our units prior to occupation. Again I will check with the housekeeper. I am very sorry that the experience was not good for Debbie & friends but have taken the comments into account to improve where we can.

Ongelukkig het ons ongelooflik baie reën gehad oor hierdie tydperk wat heeltemal ongewoon was. Dit het daartoe gelei dat die balkon buitengewoon nat was en gelek het waar dit nog nie voorheen gebeur het nie. Ons het 3 stelle linne vir elke eenheid en gewoonlik wys hierdie eenheid pers linne op die foto's. Ek sal beslis die linne by die huishoudster nagaan asook die kwessie met betrekking tot die kombuis aangesien dit nie ons gewone diens is nie. Aangesien almal in ons area die vliegprobleem ervaar het, wat ook ongewoon is, maar miskien was dit weens die oormatige reën, spuit ons altyd ons eenhede voor besetting. Ek sal weer met die huishoudster gaan kyk. Ek is baie jammer dat die ervaring nie goed was vir Debbie & vriende nie maar het die kommentaar in ag geneem om te verbeter waar ons kan.

This review has been automatically translated using Google.
Heinrich V
Short stay ⋅ Family with teenagers
4.2
Apr 2015

Neat, safe and breathtaking view. Beautiful view and a sunrise that makes you feel so close to your Creator... Heaven on Vaal is exactly what the name says. The stay made us completely forget about the world and all its activities and we all rested properly and recharged.

Netjies, veilig en asemrowende uitsig. Pragtige uitsig en 'n sonsopkoms wat jou so naby aan jou Skepper laat voel ... Heaven on Vaal is presies wat die naam sê. Die verblyf het ons geheel en al laat vergeet van die wereld en al sy bedrywighede en ons het almal behoorlik gerus en herlaai.

This review has been automatically translated using Google.
Cleanliness
4.0
Service
4.0
Location
4.0
Safety
5.0
Value for money
4.0
Room stayed in
Mark D
Short stay ⋅ With friends
3.2
Jan 2015

Neat accommodation The rooks are very nice with a fantastic views and easy access to the accommodation. The only let down was discovering that all of the flats are so close to each other, and you can see all the other unit's residents when on the balcony.

Cleanliness
4.0
Service
3.0
Location
3.0
Safety
3.0
Value for money
3.0
Room stayed in
Room stayed in

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Reviews 9

On LekkeSlaap 9 years

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9 reviews
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  • Capacity: 30 people
  • All ages welcome
  • Check-in: 14:00 to 18:00
    Check-out: 10:00
  • Address: 1 Diamond Cove, Vaaloewer Avenue, Vaaloewer, Vanderbijlpark, 1911, Gauteng
view more
https://travelground.imgix.net/AAEAAQAAAAAAAAAAAAAAJGQ0YzE5Y2EwLTE5MGUtNGY1ZC04YWY0LTAzMzdkZTQxYjlmNg?w=1440&h=960&fit=crop&auto=enhance,format,compress&q=80 From R1 600 per night (sleeps 3) 9 5 1 4 1 Diamond Cove Vaaloewer Avenue, Vaaloewer 1911 Gauteng 021 201 8901 14:00-18:00 10:00 -26.735731947663 27.60786741972

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