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Helena's Guesthouse

24 reviews
Self Catering

Reviews

4.3/ 5

Based on 24 reviews

Very Good
Cleanliness
4.2
Location
4.5
Value for money
4.2
Service
4.3
Safety
4.6
Ej L
1 night stay ⋅ With partner
5.0
Feb 2024

Beautiful would stay there again. Very nice. Clean with everything you need.

Pragtig sal weer daar tuisgaan. Baie lekker. Skoon met alles wat jy nodig het.

This review has been automatically translated using Google.
Cleanliness
5.0
Service
5.0
Location
5.0
Safety
5.0
Value for money
5.0
Contessa J
Short stay ⋅ With partner
5.0
Jul 2023

Nice. Very hospitable and friendly. Was very helpful.

Lekker. Baie gasvry en vriendelik. Was baie behulpsaam.

This review has been automatically translated using Google.
Cleanliness
5.0
Service
5.0
Location
5.0
Safety
5.0
Value for money
5.0
Ronel M
1 night stay
5.0
May 2023

Nice peasant hospitality! Upon our arrival we felt right at home. Thank you very much for the nice farmer hospitality!

Lekker boere-gasvryheid! Met ons aankoms het ons sommer dadelik tuis gevoel. Baie dankie vir die lekker boere-gasverheid!

This review has been automatically translated using Google.
Cleanliness
5.0
Service
5.0
Location
5.0
Safety
5.0
Value for money
5.0
Annamari K
1 night stay ⋅ Individual traveller
4.0
Apr 2024

Very convenient. Very nice stay. Might just make the WiFi password available in the unit.

Baie gerieflik. Baie lekker gebly. Kan dalk net die WiFi-wagwoord beskikbaar maak in die eenheid.

This review has been automatically translated using Google.
Cleanliness
4.0
Service
4.0
Location
3.0
Safety
5.0
Value for money
4.0
Helena T
1 night stay ⋅ With partner
4.4
Dec 2023

Sufficient affordable overnight accommodation. Friendly reception by hostess; secure parking.

Voldoende bekostigbare oornag verblyf. Vriendelike ontvangs deur gasvrou; veilige parkering.

This review has been automatically translated using Google.
Cleanliness
4.0
Service
4.0
Location
5.0
Safety
5.0
Value for money
4.0
Salome D
Short stay
4.4
Apr 2023

Neat and clean, private with enough comfort for an overnight stay. I would suggest that the traveler just confirm in advance which unit they are getting. My unit was not the one described in the listing. Our unit was at the back of the house, with fairly style stairs outside to get to the top, such a large suitcase etc. is difficult to get up to, but despite that the unit itself was quite pleasant. Two big pluses for me were that we had a bathtub and a good working fridge. The unit is tiny, but it's quite enough if you're really just looking for a place to sleep for a night or two. We had access to WiFi if the power was on. There is no power if it is load shedding. They put a generator on one night, but it died after 30 min. I would suggest that they put one or two battery lights for the guests in the room just for times like this. The uncle and aunt were very friendly and helpful and we really felt safe and at home.

Netjies en skoon, privaat met genoeg gerief vir oornag. Ek sou voorstel dat die reisiger net vooraf bevestig watter eenheid hul kry. My eenheid was nie die een wat in die listing beskryf word nie. Ons eenheid was aan die agterkant van die huis, met redelike styl trappe buite om bo te kom, so 'n groot tas ens. is moeilik om op te kry, maar ten spyte van dit was die eenheid self heel aangenaam. Twee groot pluspunte vir my, was dat ons 'n bad en goeie werkende yskas gehad het. Die eenheid is piepklein, maar dis heeltemal genoeg as jy regtig net slaapplek soek vir 'n aand of twee. Ons het toegang tot WiFi gehad as die krag aan was. Daar is nie krag as dit load shedding is nie. Hul het 'n generator die een aand aangesit, maar dit het gevrek na 30 min. Ek sou wel voorstel dat hul een of twee batteryligte vir die gaste in die kamer sit juis vir sulke tye. Die oom en tannie was baie vriendelik en behulpsaam en ons het regtig veilig en tuis gevoel.

This review has been automatically translated using Google.
Cleanliness
5.0
Service
4.0
Location
4.0
Safety
5.0
Value for money
4.0
Helena
Helena's Guesthouse

I mentioned to the agent that I only had a room in the loft available and that the accommodation was limited with Super 8. This was acceptable to her. The technician came out but could not repair the "generator". The night before it was on. Sorry but at least I had a technician come out to try and help. In the hanging closet there was a tube light with a battery. I'll just take it out in the future. Thanks for the good points mentioned. We will strive to improve. goodness and favor, Helena

Ek het aan die agent genoem dat ek net 'n kamer in die loft beskikbaar gehad het en dat die akkommodasie beperk was met Super 8. Dit was vir haar aanvaarbaar. Die tegnikus het uitgekom maar kon nie die "generator" herstel nie. Die vorige aand was dit aan. Jammer maar ek het ten minste 'n tegnikus laat uitkom om te probeer help. In die hangkas was daar 'n buislig met 'n battery. Ek sal in die toekoms dit net uithaal. Dankie vir die goeie punte genoem. Ons sal poog om te verbeter. Goedheid en guns, Helena

This review has been automatically translated using Google.
Dirk F
Short stay ⋅ With partner
5.0
Apr 2022

Very friendly reception and unit is very tidy. We were warmly and very kindly received. Helena also easily accommodated our request for additional sleeping space. The unit was very neat, clean and well equipped.

Baie vriendelike ontvangs en eenheid is baie netjies. Ons is hartlik en baie vriendelik ontvang. Helena het ook ons versoek vir addisionele slaapplek maklik geakkommodeer. Die eenheid was baie netsjies, skoon en goed toegerus.

This review has been automatically translated using Google.
Cleanliness
5.0
Service
5.0
Location
5.0
Safety
5.0
Value for money
5.0
Kumie J
1 night stay ⋅ With partner
5.0
Jan 2022

Wonderful pampering in a dream thatched cottage. The accommodation has everything one might need to stay for a night or a wonderful holiday. The owner is very friendly and goes out of her way to make sure all facilities are up to standard and addresses any problems immediately. The breakfast was nicely packed for us so that we can take it with us for a picnic on our trip and more than enough food. There were nice sandwiches, fruit and yogurt and a fruit juice. Around the house there is a nice private garden to be able to sit outside and have a barbecue or relax. Truly a wonderful experience! Received more value than we paid for.

Wonderlike bederf in 'n droom-grasdakhuisie. Die verblyf het alles wat mens mag nodig hê om oor te bly vir 'n nag of 'n heerlike vakansie. Die eienaar is baie vriendelik en gaan uit haar pad om seker te maak alle fasiliteite is op standaard en spreek enige probleme onmiddellik aan. Die ontbyt was vir ons lekker gepak sodat ons dit kom saamneem vir piekniek op ons reis en meer as genoeg kos. Daar was lekker toebroodjies, vrugte en joghurt en 'n vrugtesap. Rondom die huisie is daar 'n lekker private tuin om buite te kan sit en braai of ontspan. Voorwaar 'n heerlike ondervinding gewees! Meer waarde ontvang as waarvoor ons betaal het.

This review has been automatically translated using Google.
Cleanliness
5.0
Service
5.0
Location
5.0
Safety
5.0
Value for money
5.0
Mari L
1 night stay ⋅ With partner
3.4
Jan 2022

Overnight accommodation. Well equipped for overnight stay. Musty smell of thatched roof after a lot of rain. Air conditioner malfunctioned during the evening and leaked water inside which was very uncomfortable.

Oornagverblyf. Goed ingerig vir oornagverblyf. Mufferige reuk van grasdak na baie reën. Lugversorger het gedurende die aand foutief geraak en water na binne gelek wat baie ongemaklik was.

This review has been automatically translated using Google.
Cleanliness
3.0
Service
3.0
Location
4.0
Safety
4.0
Value for money
3.0
Helena
Helena's Guesthouse

Thank you very much for your feedback. Thatched roof; after all the mass rain unfortunately smells like a thatched roof. Been out of the ordinary rain. I mentioned in the discussion about the air conditioning that gave a problem. They serviced it but were not correct. It was repaired the next day. I appreciate the feedback and will improve on it. Thanks for all the other positive comments. Walk carefully

Baie dankie vir jou terugvoer. Grasdak; na al die massa reens ruik ongelukkig, maar soos n grasdak. Buite gewone reens gewees. Ek het met in inbespreking genoem van die lugversorging wat n probleem gegee. Hulle het dit gediens, maar was nie korrek nie. Dit is die volgende dag herstel. Ek waardeer die terugvoering en sal daar op verbeter. Dankie vir al die ander positiewe kommentaar. Mooi loop

This review has been automatically translated using Google.
Anonymous Guest
1 night stay ⋅ With partner
2.4
Sep 2022

Cleanliness
1.0
Service
2.0
Location
5.0
Safety
3.0
Value for money
1.0

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4.3/5

Helena Verified

Properties 1

Reviews 24

On LekkeSlaap 9 years

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From R 650
per night, for 2 ppl
24 reviews
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  • Capacity: 2 people
  • All ages welcome
  • Check-in: 13:00 to 21:00
    Check-out: 10:00
  • Address: 15 Robertson Street, Panorama, Kroonstad, 9449, Free State
https://travelground.imgix.net/AAEAAQAAAAAAAAAAAAAArR3smDL2KYkTkcIvAEQUBl5Q4jAtJWQGULxMWGzFHsvV80dNjz?w=1440&h=960&fit=crop&auto=enhance,format,compress&q=80 from R650 per night, for 2 ppl 24 5 1 5 15 Robertson Street Panorama 9449 Free State 021 201 8901 13:00-21:00 10:00 -27.675214487437 27.24797317791

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