Hidden Grace Self-catering Unit

11 reviews

Self Catering

Reviews

3.9/ 5

Based on 11 reviews

Good

Cleanliness

3.5

Location

4.7

Value for money

3.3

Service

3.8

Safety

4.0

Artwell M

Short stay ⋅ Family with young children

2.0

Dec 2023

Appalling. Service is very poor with no communication system. There is no back-up power, and we spent the whole Christmas stuck. The place is not clean, and there is no WiFi in this modern era.

Cleanliness

2.0

Service

1.0

Location

5.0

Safety

1.0

Value for money

1.0

Prince M

Short stay ⋅ With friends

5.0

Aug 2022

Breathtaking experience. This is best holiday home when you want to unwind.

Cleanliness

5.0

Service

5.0

Location

5.0

Safety

5.0

Value for money

5.0

Kim V

Short stay

4.4

Nov 2022

The location is amazing, but the home needs some TLC. I loved the location; the cleaning staff are wonderful and the housekeepers were great. The home just needs a little bit of TLC. The oven has a mind of its own as does the hob so was difficult to prepare food. The braai facility is stunning as are the gardens. The main en suite toilet leaks prolifically and there is no toilet seat on the one toilet upstairs. Not all the taps work,. The lounge is lovely and the full bouquet of channels great. The blinds need to be replaced in several rooms in the house. There is quite a big leak into the house when it rains above the sliding door from the lounge to the patio. The table needs to be repaired on the patio. Our stay was very pleasant and we enjoyed ourselves.

Cleanliness

4.0

Service

5.0

Location

5.0

Safety

5.0

Value for money

3.0

Harry W

Short stay ⋅ Large group

1.6

Jun 2022

Very neglected. What is advertised is not what we experienced. The place is very neglected. Although clean, it looks bad. The power tripped. The stove did not work. Blessing - the lady who lives there tried her best to help, but she can't do much. The lady in charge who called us was very unhelpful.

This review has been automatically translated using Google.

Cleanliness

1.0

Service

1.0

Location

3.0

Safety

2.0

Value for money

1.0

Gene P

Short stay ⋅ Large group

5.0

Oct 2021

It was a great place to just relax and breathe and catch up with our friends. From the fresh clean linen to the comfy couches in the TV room, to the big green garden and the spacious braai area – this house was a pure joy to stay at. This was really one of the best weekends I have had with friends. Kitchen utensils were too few (especially the glasses), but nothing we weren’t able to sort out. Amazing and friendly staff who were there when we needed. Would definitely like to return next year!

Cleanliness

5.0

Service

5.0

Location

5.0

Safety

5.0

Value for money

5.0

Shumi L

Short stay ⋅ With friends

5.0

Jun 2021

Lovely. Keep up the good work.

Cleanliness

5.0

Service

5.0

Location

5.0

Safety

5.0

Value for money

5.0

Nkhabele M

Short stay ⋅ With friends

4.6

Feb 2021

Weekend to remember. For a quick weekend away with friends, the experience was superb. The place is very nice and clean. Easy to find. Ready at check in time, friendly staff who's not on your face unnecessarily but there should you need her. Quiet and peaceful, beautiful spacey rooms, garden is well kept and lusciously green. Lovely views of the Vaal river banks. Will definitely recommend it to friends and family.

Cleanliness

5.0

Service

4.0

Location

5.0

Safety

5.0

Value for money

4.0

Adele J

Short stay ⋅ With friends

4.4

Oct 2021

Well located and nice space. Plekkie is beautiful but needs attention. The place is very nice and located in a nice place with nice views. Enough space and roomy. Rooms and beds were nicely clean and neatly covered, but the kitchen had a few places that were dirty with bugs and cobwebs. The amenities such as utensils and small plates etc. were few, the door frame is falling off, the blinds are not in good condition. Solder window which is funny.

This review has been automatically translated using Google.

Cleanliness

4.0

Service

5.0

Location

5.0

Safety

4.0

Value for money

4.0

Adriaan C

Short stay ⋅ With friends

1.8

Oct 2020

Untidy, sloppy, dirty, inept owners, unhelpful. The ads and photos advertised on the website and what the place actually looked like were 2 different things, false advertising. It is advertised that there is room for 9 people with 5 bedrooms, but there was only room in the house for 8 people with 4 bedrooms excluding the cottage house. When we checked in, the owner, cleaners and garden services were still on site until 5pm which made check in very uncomfortable for our guests. The table outside by the pool's one leg had been broken off when we arrived and all that had been done was that someone had put a large tree stump in place of the leg. The table was moving around all weekend and it was very unsafe. The kitchen was filthy, the forks in the drawer still had old food in them, the stove was dirty and filthy, the oven drawers were dirty and still full of food. The microwave's plate had a greasy, white layer of old food or milk on it and the door was smeared full of food, this prevented us from heating any food at the weekend. The oven was broken so we couldn't cook as we wanted, the information was also only communicated to us when we arrived. The cottage's sheets had bird droppings on them, which is unacceptable with no extra sheets in the cupboards. The beds were full of dust when we arrived, indicating they had not been washed apart from the master bedroom bedding which was brand new. One room didn't have bedside tables, the lamps were on chairs, the cottage didn't even have bedside tables next to the bed. On the Saturday morning there were garden workers busy in the garden and this was not communicated with us, this issue is disturbing as we were only a bunch of women in the house in the morning and two strange men were busy in the garden who in the morning gave us a lot made uncomfortable. It was listed under facilities on the website that there was satellite TV, but no TV had satellite TV (there were no DStv decoders connected to any TV and we wanted to watch sports at the weekend). There were not enough glasses for each guest, no wine glasses or tall glasses.

Onnet, slordig, vuil, ongeskikte eienaars, onbehulpsaam. Die advertensies en foto's wat op die webtuiste geadverteer is en hoe die plek werklik gelyk het was 2 verskillende dinge, valse advertering. Daar word geadverteer daarso is plek vir 9 mense met 5 slaapkamers, maar daarso was in die huis in totaal net plek vir 8 mense met 4 slaapkamers uitsluitend die cottage huis. Toe ons in gecheck het, toe was die eienaar, skoonmakers en tuindienste nog steeds op die perseel tot en met 17:00 wat incheck baie ongemaklik vir ons gaste gemaak het. Die tafel buite by die swembad se een poot was afgebreek toe ons arriveer en al wat omtrent dit gedoen was is dat iemand 'n groot boomstomp in die plek van die poot gesit het. Die tafel het heel naweek rondbeweeg en dit was baie onveilig. Die kombuis was vieslik vuil, die vurke in die laai het nog ou kos tussen hulle gehad die stoof was vuil en smetterig, die oond se laaie was vuil en nog vol kos. Die microwave se bord het 'n vet, wit laag ou kos of melk op gehad en die deur was smetterig vol kos gespat, dit het ons verhoed om enige kos te verhit die naweek. Die oond was gebreek so ons kon nie kosmaak soos ons wou nie, die inligting was ook eers gekommunikeer aan ons toe ons arriveer. Die cottage se lakens het voëlmus op gehad, wat onaanvaarbaar is met geen ekstra lakens in die kaste nie. Die beddens was vol stof toe ons arriveer, wat aandui dit was nie gewas nie buiten die hoofslaapkamer se beddegoed wat splinternuut was. Een kamer het nie bedkassies gehad nie, die lampies het op stoele gestaan, die cottage het nie eers bedkassies gehad langs die bed nie. Die Saterdagoggend was daarso tuinwerkers besig in die tuin en hierdie was nie gekommunikeer met ons nie, hierdie kwessie is ontstellend aangesien ons net 'n klomp vrouens die oggend in die huis was en twee vreemde mans was besig in die tuin wat die oggend vir ons baie ongemaklik gemaak het. Daarso is onder fasiliteite op die webtuiste gelys dat daarso satelliet-TV is, maar geen TV het aan satelliet-TV beskik (daar was by geen TV DStv-decoders gekoppel nie en ons wou die naweek sport kyk). Daar was nie genoeg glase vir elke gas nie, geen wynglase of lang glase nie.

This review has been automatically translated using Google.

Cleanliness

1.0

Service

1.0

Location

4.0

Safety

2.0

Value for money

1.0

Kylie V

1 night stay ⋅ With friends

5.0

Feb 2019

Phenomenal in every aspect! We definitely enjoyed our time at Hidden Grace! The house is beautiful, has friendly service and is fully equipped. We will definitely be visiting again very soon.

This review has been automatically translated using Google.

Cleanliness

5.0

Service

5.0

Location

5.0

Safety

5.0

Value for money

5.0

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Long Stay Special 15% off

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From ~~R3 000~~

R2 550

per night (sleeps 10)

11 reviews

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LEKKESLAAP.CO.ZA

Capacity: 10 people
All ages welcome
Check-in: 14:00 to 19:00
Check-out: 10:00
Address: 4 Esplanade Street, Parys, 9585, Free State

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Hidden Grace Self-catering Unit

Reviews

3.9/ 5

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