Hole in the Wall Resort

164 reviews

Resort

Reviews

3.8/ 5

Based on 164 reviews

Good

Cleanliness

3.7

Location

4.0

Value for money

3.6

Service

3.7

Safety

3.9

Colla T

Short stay ⋅ With partner

5.0

Sep 2023

Awesome It was incredibly fun. Everyone is so friendly and helpful. From management to gardeners. Maryke you can be proud of the staff. Everything neat.

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Cleanliness

5.0

Service

5.0

Location

5.0

Safety

5.0

Value for money

5.0

View host response

First Reservations

Hole in the Wall Resort

Hi Colla, Thank you very much for your feed back. It was just a pleasure to have you here with us. Have a nice day and we hope to see you again soon.

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Ina D

Short stay ⋅ With friends

5.0

May 2023

Wonderfull experience! Staff was very very friendly and helpfull. Excellent service and the food was very delicious! We all go for massages and that was very good!

Cleanliness

5.0

Service

5.0

Location

5.0

Safety

5.0

Value for money

5.0

Samantha B

Short stay ⋅ Family with teenagers

5.0

Apr 2023

Nice and quiet. It was nice to switch off for a few days. There were many "locals" hanging around at the resort, ready to sell or "organize" anything for you. The unit we stayed in needs some work. There is a lot of mold and one of the windows in the living room is broken. There was also a problem with the WiFi. The beds' mattresses were also not nice to sleep on. We understand it's hard to find goodies in the middle of nowhere. Overall we enjoyed our time at the resort.

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Cleanliness

5.0

Service

5.0

Location

5.0

Safety

5.0

Value for money

5.0

Denver P

Short stay ⋅ With partner

4.6

Mar 2024

Relaxing wonderful. Overall it was a pleasant, relaxing stay. The staff were so good.

Cleanliness

4.0

Service

5.0

Location

5.0

Safety

5.0

Value for money

4.0

View host response

First Reservations

Hole in the Wall Resort

Hi Denver, thank you so much for taking the time to review us. We are so happy you enjoyed it. We hope to see you again soon.

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Anne-marie P

Short stay ⋅ Family with teenagers

4.4

Jan 2024

Enjoyed beautiful scenery. Our stay was lovely. We had a nice unit overlooking the sea. I will suggest that the accommodation have their own guides to take people to the Hole in the Wall.

Cleanliness

5.0

Service

5.0

Location

4.0

Safety

3.0

Value for money

5.0

View host response

First Reservations

Hole in the Wall Resort

Hi Anne-marie, thank you so much for taking the time to review us. We are so happy you enjoyed it. We hope to see you again soon.

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Chris E

Short stay ⋅ With partner

4.0

Apr 2024

Disconnect and reboot. Beautiful place and incredible scenery, but difficult access roads and safety on walks outside the resort. Motorists should be warned that the road is preferable for vans or four-wheel drive vehicles. Our sedan had a hard time with potholes, dirt roads and steep treks. Outside the resort, you are mobbed by local people who want to help you with everything. No is not accepted. On the way, some lead and others follow you. It makes you feel unsafe and prevents you from really enjoying the trip. Resort may need to control it better and have guides screened by them than arranged at reception. Thus more work will be created and standard fees will be paid.

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Cleanliness

5.0

Service

4.0

Location

3.0

Safety

3.0

Value for money

5.0

View host response

First Reservations

Hole in the Wall Resort

Hi Chris, we are so glad you enjoyed it. Thank you so much for your wonderful feedback and also feedback about the guides. We have guides that can be arranged directly by our reception ladies, which is the safest. We hope to see you again soon.

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Elma G

Short stay ⋅ With friends

4.0

Mar 2024

Delicious. We had a nice stay. The surroundings are beautiful and every day's walk was a highlight.

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Cleanliness

4.0

Service

4.0

Location

4.0

Safety

4.0

Value for money

4.0

View host response

First Reservations

Hole in the Wall Resort

Hi Elma, we are so glad you enjoyed it. Thank you so much for your wonderful feedback. We hope to see you again soon.

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Marthinus L

Short stay ⋅ With partner

4.0

Jan 2024

We had a nice time. Very nice and safe beach. The resort meets all needs. Chalets are fully equipped and serviced daily. The braai area is also serviced daily. Everything is in working order. The place is very neat and the view very beautiful. Towels are a bit old. Access routes may be a bit poor and there are no signs on the roads. A beautiful restaurant is available.

This review has been automatically translated using Google.

Cleanliness

4.0

Service

4.0

Location

3.0

Safety

4.0

Value for money

5.0

View host response

First Reservations

Hole in the Wall Resort

Hi Marthinus, thank you so much for taking the time to review us. We are delighted you enjoyed your stay. We look forward to seeing you again soon.

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Karien V

Short stay ⋅ Family with young children

3.8

Mar 2024

Friendly staff and great location. The staff is very friendly, and the resort allowed us to check in at 10 am and granted our sea view request. So in that regard, the service was friendly and attentive, and the location was perfect. However, the rooms and hotel need a bit of attention, but I can see it would be difficult given the secluded location. The children's room blind was broken, so their room was full of mosquitoes, and the walls had some black mold. Our cleaner was really lovely. She brought us new towels, gave us some Sunlight liquid for the dishes, and cleaned really well. We really enjoyed the experience, the hotel swimming pool with a slide, and the play area for the children. Overall experience was lovely, thank you.

Cleanliness

3.0

Service

4.0

Location

5.0

Safety

4.0

Value for money

3.0

View host response

First Reservations

Hole in the Wall Resort

Hi Karien, we are so happy you enjoyed your stay with us and took the time to leave a review. We hope to see you again soon.

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Nicolaasjohannes R

Short stay ⋅ With partner

3.4

Aug 2024

Beautiful surroundings, but accommodation and safety need attention. We didn't have a bad stay but the units need attention - they are clean but old and not up to a standard of what one would expect from the iconic place. The bed slept well, but the curtain and bathroom arrangements are coming loose, there is no TV, the toilet spout outside was broken and rubbish spilled onto the floor. The local people are friendly and helpful and the surroundings are beautiful, but the guides outside the accommodation do not leave you alone and you feel unsafe all the time on the beach and where you walk. We did identify a guide via the office who was lovely and looked after us well. The road there is rough, but not impassable - you just have to drive slowly and watch out for animals and children. It would be great if the accommodation was renovated, the feeling of security was better and the road to it was a little better and more accessible. Having said all that, we are glad we went there and got to see and experience this beautiful environment and natural wonder up close.

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Cleanliness

3.0

Service

4.0

Location

5.0

Safety

2.0

Value for money

3.0

View host response

First Reservations

Hole in the Wall Resort

Hi Nicolaas, thank you very much for your feedback. We appreciate it very much. We are busy with renovation in the planning. I am very happy that our unit was clean and that all our staff were friendly and helpful. We hope to see you again.

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