Hotel Savoy & Conference Centre
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4.5/5
Wiets Verified
Properties 3
Reviews 62
On LekkeSlaap 13 years
Review Summary
Nontsikelelomhase M - Jan 2024
Overall rating
Good. Always enjoy the buffet breakfast. It's the best.
Qhawekazi M - Feb 2023
Overall rating
It was great and the location is perfect.
Yusuf S - May 2022
Overall rating
Ek was baie tevrede met my bespreking by Hotel Savoy.
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I was very pleased with my reservation at Hotel Savoy.
The hotel is located right next to a variety of shops and eateries.
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Hotel Savoy & Conference Centre 's response
Good day,
Thank you for taking the time to send us a review, we appreciate the feedback and look forward to seeing you again.
With regards,
Joanne
Gernie A - Jan 2022
Overall rating
Baie lekker gebly.
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Very nice stay.
Very nice stay, clean and friendly service.
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Eric W - Feb 2023
Overall rating
Hotel Savoy is probably the only place to stay in Mthatha.
Read moreDavid P - Apr 2021
Overall rating
Good, clean and comfortable executive room. Breakfast was very tasty.
Hotel Savoy & Conference Centre 's response
Thank you for your lovely recommendation, I will pass on your compliment to my team!
We hope to see you again soon.
Paul K - Sep 2021
Overall rating
Baie skoon.
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Very clean.
Clean, safe and tasty food.
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Elizna V - Dec 2021
Overall rating
Very neat and very helpful.
Samil P - Dec 2020
Overall rating
Good service.
Leona P - Dec 2019
Overall rating
Aangenaam.
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Pleasant.
I made a request for a hairdryer and one was promised but never delivered. I was forced to stay another night as my flight was canceled. The staff was very helpful, but I had no milk in my room.
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Hotel Savoy & Conference Centre 's response
Good day,
Firstly apologies that I am responding in English, I would try in Afrikaans but you may not understand what I am saying as my written Afrikaans is not the best.
Please accept my sincerest apology for the poor service you received from my hotel on your last stay with regards to the hairdryer as well as not having amenities in your room.
Thank you for bringing it to my attention as I am able to hold the responsible department accountable for this. This is not our standard of service and it will be addressed.
May I ask that when you return to Mthatha to kindly let me know as I would like to offer you a complimentary upgrade to one of our Executive Suites on your next stay.
Have a happy festive season and wishing you all the best for 2020!
With kind regards,
Joanne
Ronel V - Dec 2017
Overall rating
Veilige oornag in Mthatha.
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Safe overnight in Mthatha.
Safe, tidy overnight stay with nice restaurants and delicious breakfast. Stop and go.
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Hotel Savoy & Conference Centre 's response
Good day, thank you for your review, we sincerely appreciate the feedback!
Have a great 2018!
Carin E - Dec 2016
Overall rating
Teleurstellend.
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Disappointing.
No booking when we arrived. Manager had already left for the day. Two ladies on duty didn't know what to do. After a while they made a new booking. Fourth room they offered were clean and beds were made, still no towels and TV remote. The music in the parking area and the Executive Suites bothered us late in the evening. Not a nice experience.
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Hotel Savoy & Conference Centre 's response
Dear Mrs. Erasmus,
Please accept my sincerest apology for the inconvenience you were caused at the time of checking into my hotel. It seems to have been a system error as your booking was made but had not interfaced into our property management system and therefore was not showing on the arrivals list for the day. TravelGround is not at fault in anyway and I can assure you that I have raised these concerns with our Interface service provider. I am still awaiting their feedback. Then of course being checked into several dirty rooms is not acceptable at all and I humbly apologize for the poor service in that you received, this is not the level of service that I aim to achieve and action has been taken with the housekeeping department. I hope that this unfortunate incident will not leave us in a bad light and that you will afford us another opportunity to redeem ourselves, should you ever travel through Mthatha again. As I would love to offer you a complimentary night in one of our Executive rooms as a small gesture for all of the inconvenience caused.
Jackie N - Jan 2015
Overall rating
'n Juweel in 'n onbeskryflike mooi deel van ons land.
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A gem in an indescribably beautiful part of our country.
It was extremely clean, secure parking and everything you need is there for a great night's rest. Can definitely recommend Hotel Savoy.
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Chris B - Oct 2015
Overall rating
Baie aangenaam en veilig.
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Very pleasant and safe.
Just a pity there were no towels in the bathroom and we had to wait a long time for them. Also only one drinking glass.
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Marianne D - Feb 2015
Overall rating
Netjies en doeltreffend.
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Neat and efficient.
The room is neat and well furnished and meals can be found at Mike's Kitchen just next door. Free WiFi is available.
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Abel K - Jul 2015
Overall rating
Inconvenient.
Jonella P - Dec 2014
Overall rating
Friendly people!
Gerrie J - Sep 2013
Overall rating
Goed na 'n dag se ver ry.
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Good after a day's long drive.
See the stars below.
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- Free cancellation up to 1 week before your stay!
- Capacity: 200 people
- All ages welcome
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Check-in: 14:00 to 22:00
Check-out: 11:00 - Address: 912 Nelson Mandela Drive, Mthatha, 5001, Eastern Cape
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TGCSA rating:
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