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Kings Palace

Self Catering

Reviews

4.4/ 5

Based on 37 reviews

Very Good

Cleanliness
4.3
Location
4.6
Value for money
4.2
Service
4.3
Safety
4.4
Anonymous Guest
Long stay With partner
5.0
Jan 2025

Cleanliness
5.0
Service
5.0
Location
5.0
Safety
5.0
Value for money
5.0
Mario
Kings Palace
Thanks so much for taking the time to review. We enjoyed meeting you and are so glad you enjoyed your stay. Nicky

Mary-ann G
Long stay Family with teenagers
5.0
Dec 2024

Very happy holiday spot. The host/owner was so friendly, met us at the unit and showed us around. Everything was clean and neat. I will definitely recommend this place to everyone; they cleaned the unit every day, clean towels and bedding were changed during the stay. We enjoyed the swimming pool too. Overall, we enjoyed the holiday and the stay. The shops were also close to the place. Very happy visitor.

Cleanliness
5.0
Service
5.0
Location
5.0
Safety
5.0
Value for money
5.0
Mario
Kings Palace
Thank you so much for your wonderful review of our property. We so enjoyed meeting you and that you had a wonderful stay with us. We are so grateful. Nicky

Francois M
Short stay Family with teenagers
5.0
Dec 2024

Great value for money. Clean, value for money, 2 min walk to town main street.

Cleanliness
5.0
Service
5.0
Location
5.0
Safety
5.0
Value for money
5.0
Mario
Kings Palace
Thanks so much for your wonderful review. We enjoyed meeting you and are glad you enjoyed your stay with us. Nicky

Monica C
Long stay With partner
2.2
Jan 2025

Will not go again. Had problems since we checked in. First of all, we were told and confirmed that we could book at 11 am. We had to wait 2 hours with meat and other perishable foods in the bakkie. The owner said he would refund all our money. Even though he knew very well that there would be no other place for us to move to on the 23rd of December. The second day one air conditioner was not working, the answer we got was: "You can be glad the other aircon is still working". The fridge was not very clean, there was not much cutlery. We had to ask for the description of the apartment we chose, which had 2 bedrooms with 2 bathrooms. Which we also did not get, only 1 bathroom. The owner accused LekkerSlaap, but my opinion is that it is not their responsibility to update Kings Palace's website. We have been booking through LekkeSlaap for years and years, we have never received such type of service or incorrect description of accommodation.

Sal nie weer gaan nie. Probleme gehad vandat ons ingeboek het. Eerstens is gese en bevestig ons kan 11 uur in boek. Ons moes 2 ure wag met vleis en ander bederfbare kosse in die bakkie. Die eienaar het gese hy gee al ons geld terug. Waar hy ook baie goed geweet het daar sal geen ander plek wees op die 23ste Desember vir ons om heen te skuif nie. Tweede dag toe werk een lugversorger nie, die antwoord wat ons gekry het:"You can be glad the other aircon still working". Die yskas was nie mooi skoon nie, daar was nie baie eetgerei nie. Ons moes vra die beskrywing van die woonstel wat ons gekies het het 2 slaap kamers met 2 badkamers. Wat ons ook nie gekry het nie, net 1 badkamer. Die eienaar het Lekkerslaap beskuldig, maar my opinie is dat dit nie hulle verantwoordelikheid is om Kings Palace se website te update nie. Ons book al jare en jare deur LekkeSlaap, nog nooit het ons sulke tipe diens gekry of verkeerdelike beskrywing van akkommodasie nie.

This review has been automatically translated using Google.
Cleanliness
2.0
Service
2.0
Location
4.0
Safety
2.0
Value for money
1.0
Mario
Kings Palace
Thank you for taking the time to share your feedback about your stay at King's Palace. We value every guest’s opinion and always strive to provide the best possible experience. To provide some context regarding your stay, you arrived at 10:00, ahead of our standard check-in time of 14:00. While there was an error on your paperwork indicating a different time, we worked to prepare your room by 12:00. Unfortunately, when we were ready to accommodate you, you had already left and returned at 12:45. At your arrival, we also offered to store your luggage and assist in any way possible until your unit was ready. We understand there were some concerns about the property. King's Palace does not feature ensuite bathrooms, as noted in the listing with accurate photographs to provide a clear view of the units. Despite our best efforts, including reaching out to the website to explore alternative accommodations, the high demand in town made this impossible. Regarding the air-conditioning, we had a professional inspect the units, and they were functioning as expected. Our team also ensured that the property remained cool and comfortable during your stay. Additionally, our kitchens are equipped with a wide range of utensils, and any additional items requested were provided promptly. Zama, our housekeeping team member, worked diligently to keep the unit clean and comfortable for you. We acknowledge the oversight with the freezer and apologize for any inconvenience this caused. This occurred as we rushed to prepare the unit earlier than usual, given the short turnaround time after the previous guests’ check-out at 10:00. We’ve had a wonderful season with many satisfied guests, and while it’s unfortunate that we couldn’t meet your expectations, we appreciate your feedback as it helps us identify areas for improvement. Thank you again for sharing your experience.

Roelf T
Short stay Family with young children
5.0
Dec 2024

Very nice. Very nice stay and very nice place.

Baie lekker. Baie lekker gebly en baie lekker plek.

This review has been automatically translated using Google.
Cleanliness
5.0
Service
5.0
Location
5.0
Safety
5.0
Value for money
5.0
Mario
Kings Palace
Thank you for taking the time to leave a wonderful review. We enjoyed meeting you and hope to see you again.

Johan G
Short stay With partner
5.0
Aug 2024

Awesome quiet and very neat. Very quiet, neat place, well located, walking distance from the town. Would recommend King Place with confidence, value for money. Awesome place and friendly staff. Thank you.

Awesome rustig en baie netjies. Baie rustige, netjiese plek, goed geleë, loopafstand van die dorp af. Sal King Place met 'n geruste hart aanbeveel, waarde vir geld. Awesome plek en vriendelike staf. Thanks.

This review has been automatically translated using Google.
Cleanliness
5.0
Service
5.0
Location
5.0
Safety
5.0
Value for money
5.0
Mario
Kings Palace

Thank you Johan for a good review. We look forward to welcoming you again.

Dankie Johan vir 'n goeie resensie. Ons sien uit daarna om jou weer te verwelkom.

This review has been automatically translated using Google.

Sue H
Short stay Family with young children
5.0
Apr 2024

Great great and great. Will stay there again. The water pressure in no 7 was not good at all, but with patience you can take a shower. Aircon wouldn't work either, but a reason to keep window open for fresh air. Walking distance from shops. Quiet and neat.

Sal weer daar gaan bly. Die waterdruk in no 7 was glad nie goed nie, maar met geduld kan jy stort. Aircon wou ook nie werk nie, maar 'n rede om venster oop te hou vir vars lug. Stap afstand van winkels af. Still en netjies.

This review has been automatically translated using Google.
Cleanliness
5.0
Service
5.0
Location
5.0
Safety
5.0
Value for money
5.0
Mario
Kings Palace

Hi Sue, thanks so much for taking the time to leave us a review. I am so sorry that you had issues with the water and aircon. A new aircon was installed in December, so there shouldn't have been an issue. However, we have looked into this. We look forward to welcoming you back in the future. Many thanks, Kings Palace Manager

Hallo Sue, baie dankie dat jy die tyd geneem het om vir ons 'n resensie te gee. Ek is so jammer dat jy probleme met die water en lugversorging gehad het. 'n Nuwe lugversorger is in Desember geïnstalleer, so daar moes nie 'n probleem gewees het nie. Ons het egter hierna gekyk. Ons sien uit daarna om jou in die toekoms terug te verwelkom. Baie dankie, Kings Palace Bestuurder

This review has been automatically translated using Google.

Melane S
Short stay With partner
5.0
Apr 2024

It was really nice! Book your place today. My husband and I had a great stay at Kings Palace. It is located in the street behind the busy main street, but it is still walking distance from all the restaurants. The hippos grazed in the park directly opposite Kings Palace in the evening which was an added bonus. The unit is nice and clean and quite spacious. The furniture is not brand new, but that didn't really bother us. It was still very comfortable. Security is very good. The car was parked under the apartment in the courtyard during the night behind a security gate. There is also a security gate to the unit. Nix, the owner, went out of her way to send us ideas of events in the area during our stay. She also reserved a place for us in advance at Fannas to make sure that we do get space on the boat for the twilight hippo trip. All the little things make such a big difference.

Dit was rerig baie lekker! Bespreek jou plek sommer vandag al. Ek en my man het baie lekker by Kings Palace gebly. Dit is geleë in die straat agter die besige hoofstraat, maar dit is steeds loopafstand van al die restaurante af. Die seekoeie het in die park reg oorkant Kings Palace gewei in die aand, wat 'n ekstra bonus was. Die eenheid is mooi skoon en redelik ruim. Die meubels is nie splinternuut nie, maar dit het ons rerig nie gepla nie. Dit was steeds baie gemaklik. Sekuriteit is baie goed. Die kar was onder die woonstel in die binnehof geparkeer deur die nag agter 'n sekuriteitshek. Daar is ook 'n sekuriteitshek na die eenheid toe. Nix, die eienares, het uit haar pad gegaan om vir ons idees te stuur van geleenthede in die omgewing gedurende ons verblyf. Sy het ook vir ons vooraf plek bespreek by Fannas om seker te maak dat ons wel spasie kry op die boot vir die skemer seekoei trip. Al die klein goedjies maak so 'n groot verskil.

This review has been automatically translated using Google.
Cleanliness
5.0
Service
5.0
Location
5.0
Safety
5.0
Value for money
5.0
Mario
Kings Palace

Thanks so much for a wonderful review, Melane. It was such a pleasure to have you stay with us. We love that our 'townie' hippos made appearances for you during your stay. We do live in the most beautiful town! Many thanks, Kings Palace Management

Baie dankie vir 'n wonderlike resensie, Melane. Dit was so 'n plesier om julle by ons te hê. Ons is mal daaroor dat ons 'townie' seekoeie vir jou verskyn het tydens jou verblyf. Ons bly wel in die mooiste dorp! Baie dankie, Kings Palace Bestuur

This review has been automatically translated using Google.

Gerhardt D
Short stay With partner
4.8
Apr 2024

Definitely a re-visit place. It was a pleasant place, with friendly help.

Beslis 'n weer besoek plek. Dit was 'n aangename plekkie, met vriendelike hulp.

This review has been automatically translated using Google.
Cleanliness
4.0
Service
5.0
Location
5.0
Safety
5.0
Value for money
5.0
Mario
Kings Palace

Thank you so much for taking the time to review our property. We are so glad you enjoyed your stay and especially since you saw our 'townies' hippos! Thank you for raising the issue about the limited crockery and cutlery - we take all advice into consideration and have fully stocked all kitchens again. We look forward to welcoming you again in the future. Many thanks, Kings Palace Manager

Baie dankie dat u die tyd geneem het om ons eiendom te hersien. Ons is so bly jy het jou verblyf geniet en veral omdat jy ons 'townies' seekoeie gesien het! Dankie dat jy die kwessie oor die beperkte breekware en eetgerei geopper het - ons neem alle raad in ag en het alle kombuise weer vol voorraad. Ons sien uit daarna om jou weer in die toekoms te verwelkom. Baie dankie, Kings Palace Bestuurder

This review has been automatically translated using Google.

Carissa S
Short stay Family with young children
4.8
Apr 2024

Comfortable stay. There is WiFi and basic DSTV channels. Not all units have braai, but there is a nice braai area by the pool. Units have central air conditioning. Cutlery was 2 plates and a bowl and lots of "knit one slip one". We did eat out more and it didn't bother us. Very friendly and helpful and our place was cleaned daily. She also happily accommodated us with an earlier check-in time. We drove around every night at 9pm and saw manatees in town.

Gemaklike verblyf. Daar is WiFi en basic DSTV-kanale. Nie alle eenhede het braaiers nie, maar daar is 'n lekker braai-area by die swembad. Eenhede het sentrale lugversorging. Eetgerei was 2 borde en 'n bakkie en baie "knit one slip one". Ons het wel meer gaan uiteet en dit het ons nie gepla nie. Baie vriendelik en behulpsaam en ons plek was daagliks skoongemaak. Sy het ons ook met 'n vroeër in-kloktyd met graagte akkommodeer. Ons het elke aand teen 9pm rondgery en seekoeie in die dorp gesien.

This review has been automatically translated using Google.
Cleanliness
5.0
Service
5.0
Location
5.0
Safety
5.0
Value for money
4.0
Mario
Kings Palace

Thanks, Carissa, for taking the time to leave us a review. It truly was a pleasure to have you stay. We take all guest comments seriously and will look into the kitchen facilities to make sure they are up to the standard. Many thanks, Kings Palace Management

Dankie, Carissa, dat jy die tyd geneem het om vir ons 'n resensie te gee. Dit was voorwaar 'n plesier om julle te he. Ons neem alle gaste se kommentaar ernstig op en sal na die kombuisgeriewe kyk om seker te maak dit is op die standaard. Baie dankie, Kings Palace Bestuur

This review has been automatically translated using Google.

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Properties 2

Reviews 55

On LekkeSlaap 9 years

From
From R 900
per night, for 2 ppl
From
R 900
per night, for 2 ppl
Make a Booking
  • Capacity: 40 people
  • All ages welcome
  • Check-in: 14:00 to 19:00
    Check-out: 09:00
  • Address: Flamingo Street, St. Lucia, Zululand, 3936, KwaZulu-Natal
https://travelground.imgix.net/AAEAAQAAAAAAAAAAAAAA8ebe871988ff307c08a4589c188a3f9f106c66c061b09923067cf7fca1b94cb7afcebb34a4c199ed5b333c500852d9de7554?w=1440&h=960&fit=crop&auto=enhance,format,compress&q=80 From R900 per night, for 2 ppl 37 5 1 5 Flamingo Street St. Lucia 3936 KwaZulu-Natal 021 201 8901 14:00-19:00 09:00 -28.375928463015 32.412343350443

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