Kraal African Luxury Lodge

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Price Includes

Deluxe Stone Villa

Rates displayed are on a dinner, bed and breakfast basis, and include a game drive.

Deluxe Steel Villa

Rates displayed are on a dinner, bed and breakfast basis, and include a game drive.

Deluxe Glass Villa

Rates displayed are on a dinner, bed and breakfast basis, and include a game drive.

Superior Wood Villa

Rates displayed are on a dinner, bed and breakfast basis, and include a game drive.

Superior Concrete Villa

Rates displayed are on a dinner, bed and breakfast basis, and include a game drive.

House Rules

Lunches and all beverages are not included in Kraal Lodge rates.

Any additional administrative changes may carry an additional fee for guests’ accounts.

All guests’ vehicles may not be driven around the lodge area at all. The Kraal Land Rover will meet guests at the main entrance gate and escort them to our secure vehicle parking area. Guests are then transferred with their luggage for a trip through the reserve up to the lodge at the top of the mountain which takes around 20 minutes.

The short gravel road trip into the reserve to the parking area is accessible by all makes of vehicles. Guests must be punctual with the pre-arranged arrival time at our main gate, as the main gate is 6 km from the lodge.

All guests’ vehicles are to be parked at a designated and secure parking area at the owners’ risk, no vehicles may be parked up at the lodge unless previously arranged with management.

On departure, guests will be safely transported down the mountain back to the parking area and accompanied to the reserve gate.

Clients are required to abide by Kraal Lodge’s rules and regulations. Any disruptive or disrespectful behavior towards staff or other clients may result in expulsion without a refund.

Kraal Lodge is not liable for accidents, injuries, losses, or damage to personal property suffered by clients during their stay.

Clients are responsible for their personal effects and are encouraged to obtain appropriate travel insurance if wanted.

No more than 2 guests per villa will be allowed.

Children under 18 are not permitted except previously arranged with management.

Pets are not allowed.

No alcohol or food of any kind may be brought onto the lodge premises whatsoever.

A corkage fee is charged for any alcohol/bottle brought onto the premises. All bottles must be declared on arrival. Any undeclared bottle will expose the guest to additional fees.

Privacy at Kraal Lodge is guaranteed to all our guests. Taking or posting any pictures/videos of VIPs, celebrities, or any other guest visiting or staying at Kraal Lodge is prohibited.

No substance abuse of any kind will be tolerated on the premises.

No Chinese lanterns, balloons, drones, or any flying object are allowed at Kraal Lodge, this is for the protection of the fauna and flora in our reserve.

Hubbly Bubblies may only be used on our Cigar Bar deck with prior arrangement and are not permitted in any Villas, inside or outside.

Smoking indoors is prohibited.

Villa towels may not be used at the swimming pools or Jacuzzis. Please make use of swimming towels provided in each villa.

Breakfast is available between 08:00 and 10:00. Lunch is available between 12:00 and 14:00. Dinner is between 18:30 and 20:00.

Any damages to villas' fixed or movable property will be for your account.

After check-out, any missing item that was present in the room on the guest’s arrival will be charged to the guest.

A plate fee will be charged for the setting up of dinner in the Deluxe Villas.

All game drives are scheduled at a set time and no game drives will take place on Sunday/day of checkout.

Four complimentary Nespresso coffee pods are provided in the villas on arrival. Additional pods can be arranged on request.

Guests are asked to leave all bath towels on the bathroom floor to be replaced.

Unfortunately, because of the high levels of load shedding in and across South Africa and the high fuel costs, during these periods Kraal Lodge’s backup generator will not be turned on during daylight hours and will only run after dark through dinner until 20:00. This is only during power outs and is not a regular occurrence.

Any additional trips to the reserve entrance or back to the parking area will be charged.

Please note a 50% cancellation fee will be charged for any canceled or unattended spa treatment. If canceled on the day and if canceled right before the treatment, the guest will be liable for the full charge.

No Gratuity may be given in cash, e-wallet, or any other form whatsoever, to any individual staff member. All gratuities may be added to your bill on check-out and are passed on to our whole lodge team as a group for their efforts in making your stay as memorable as possible.

Cancellation Policy