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La Palma Hill Self Catering Units

11 reviews
Self Catering

Reviews

4.2/ 5

Based on 11 reviews

Very Good
Cleanliness
4.1
Location
3.8
Value for money
4.3
Service
4.5
Safety
4.4
Sharlies B
Short stay ⋅ Family with young children
4.8
Dec 2023

Staff was very friendly and accommodating. Very clean and secure. Will recommend! Very pleasant and extremely calming.

Cleanliness
5.0
Service
5.0
Location
4.0
Safety
5.0
Value for money
5.0
Room stayed in
2 Bedroom Flat
Suzette
La Palma Hill Self Catering Units

Dear Sharlies What a delightful melody your review sings to our hearts! Your kind words have us dancing with joy here at La Palma Hills. Our staff, like real-life magicians, takes pride in weaving spells of friendliness and accommodation. The broomstick of cleanliness sweeps away worries, leaving only the enchantment of pristine surroundings. And as for security, our fortress stands tall, guarding against the dragons of inconvenience! Your description of our abode as "pleasant and extremely calming" is music to our ears. We imagine it as a tranquil symphony where each note whispers serenity to our cherished guests. Being highly recommended by a traveller is the highest accolade we could receive. We bow graciously and extend our heartfelt gratitude. Should your wand ever guide you back to our enchanted realm, we'll be ready to serve you another dose of magic! Kind regards, Suzette

Liewe Sharlies Wat 'n heerlike melodie sing jou resensie in ons harte! Jou vriendelike woorde laat ons dans van vreugde hier by La Palma Hills. Ons personeel, soos ware towenaars, is trots daarop om towerspreuke van vriendelikheid en verblyf te weef. Die besemstok van netheid vee bekommernisse weg en laat net die betowering van ongerepte omgewing agter. En wat sekuriteit betref, ons vesting staan hoog en waak teen die jakkalse van ongerief! Jou beskrywing van ons blyplek as "aangenaam en uiters kalmerend" is musiek in ons ore. Ons stel ons dit voor as 'n rustige simfonie waar elke noot kalmte aan ons dierbare gaste fluister. Om sterk aanbeveel te word deur 'n reisiger is die hoogste toekenning wat ons kan ontvang. Ons buig genadiglik en betuig ons innige dankbaarheid. Sou jou towerstaf jou ooit teruglei na ons betowerde ryk, sal ons gereed wees om vir jou nog 'n dosis magie te bedien! Vriendelike groete, Suzette

This review has been automatically translated using Google.
Yolisa M
Short stay ⋅ Family with young children
3.8
Jan 2024

Great. It was fine, except there is no maintenance of the place. Many things were not working as expected.

Cleanliness
4.0
Service
4.0
Location
4.0
Safety
4.0
Value for money
3.0
Room stayed in
2 Bedroom Flat
Suzette
La Palma Hill Self Catering Units

Dear Yolisa, I am sorry to hear that you feel there was no maintenance at the facility. Firstly, our sincere apologies for the unscheduled cold water you experienced when the geyser tripped during the night. We've taken your concerns to heart, and rest assured, the geyser is now on high alert. The team has committed to keep a close watch on it, preventing any unexpected trips. Safety first, right? Our maintenance team normally performs with great skill, ensuring every light bulb twinkles, every faucet functions properly, and every WiFi signal remains strong. Sadly, they can only rectify issues if we are made aware of them. Apart from the geyser incident, we did not receive any complaints from your side. We encourage you to inform the hotel staff about any issues or concerns in the future. Should anything fall short of your standards in the future, a maintenance team will be summoned to your service. May your future travels be filled with perfection! Kind Regards, Suzette Niemand

Dear Yolisa, I am sorry to hear that you feel there was no maintenance at the facility. Firstly, our sincere apologies for the unscheduled cold water you experienced when the geyser tripped during the night. We've taken your concerns to heart, and rest assured, the geyser is now on high alert. The team has committed to keep a close watch on it, preventing any unexpected trips. Safety first, right? Our maintenance team normally performs with great skill, ensuring every light bulb twinkles, every faucet functions properly, and every WiFi signal remains strong. Sadly, they can only rectify issues if we are made aware of them. Apart from the geyser incident, we did not receive any complaints from your side. We encourage you to inform the hotel staff about any issues or concerns in the future. Should anything fall short of your standards in the future, a maintenance team will be summoned to your service. May your future travels be filled with perfection! Kind Regards, Suzette Niemand

This review has been automatically translated using Google.
Thapelo M
Short stay ⋅ Family with young children
4.8
Sep 2021

It's very clean, simple and decent. I enjoyed my stay and I will to revisit this in future.

Cleanliness
5.0
Service
5.0
Location
5.0
Safety
4.0
Value for money
5.0
Room stayed in
Single Unit with sep...
Suzette
La Palma Hill Self Catering Units

Hello Thapelo Thank you for the kind review. We are happy to hear that you enjoyed your stay. It was lovely hosting you and your family. We are looking forward to seeing you again in the near future. Take care and stay safe.

Hello Thapelo Thank you for the kind review. We are happy to hear that you enjoyed your stay. It was lovely hosting you and your family. We are looking forward to seeing you again in the near future. Take care and stay safe.

This review has been automatically translated using Google.
Tshidi M
Short stay ⋅ Family with young children
3.6
Sep 2021

Our stay was wonderful. The only problem we had is that our family unit was smelling very bad like old rain water. The bunk beds for kids did not have steps to go to the top bed, our wardrobe did not have a door. The lady who we made a complaint to tried to check availability of another room unfortunately they were all booked so ended up sleeping in the smelly. We tried switching on the aircon but it just made the smell worse. All matters is that we enjoyed our stay.

Cleanliness
2.0
Service
4.0
Location
3.0
Safety
5.0
Value for money
4.0
Room stayed in
Family Unit
Room stayed in
Single Unit
Suzette
La Palma Hill Self Catering Units

Hallo Tshidi, Thank you for the review. Thank you for understanding our predicament, being unable to move you to another unit. I can assure you we would have done that if we had another unit available. We always strive to give our guests the best possible experience and unfortunately, we were unable to do that for you. I have sent you a voucher for the value of 25% of your stay in this unit as a gesture of goodwill. We hope you will make use of it in the future and give us a chance to give you an unforgettable stay next time.

Hallo Tshidi, Dankie vir die resensie. Dankie dat jy ons penarie verstaan, omdat jy jou nie na 'n ander eenheid kan skuif nie. Ek kan jou verseker ons sou dit gedoen het as ons 'n ander eenheid beskikbaar gehad het. Ons streef altyd daarna om ons gaste die beste moontlike ervaring te gee en ongelukkig kon ons dit nie vir jou doen nie. Ek het vir jou 'n koopbewys gestuur vir die waarde van 25% van jou verblyf in hierdie eenheid as 'n gebaar van welwillendheid. Ons hoop jy sal in die toekoms daarvan gebruik maak en ons 'n kans gee om jou volgende keer 'n onvergeetlike verblyf te gee.

This review has been automatically translated using Google.
Mandisa M
Long stay ⋅ Large group
5.0
Jan 2020

It was excellent. We felt at home. Suzette and her husband were so kind. We coming back again in June holidays.

Cleanliness
5.0
Service
5.0
Location
5.0
Safety
5.0
Value for money
5.0
Room stayed in
Family Unit
Room stayed in
Single Unit
Suzette
La Palma Hill Self Catering Units

Hi Mandisa Thank you for buying the time out of your day to do a review. We appreciate every review we get from our guests. We are looking forward to seeing you in June!! Regards Suzette

Hi Mandisa Thank you for buying the time out of your day to do a review. We appreciate every review we get from our guests. We are looking forward to seeing you in June!! Regards Suzette

This review has been automatically translated using Google.
Rochelle G
Short stay ⋅ Family with young children
4.4
Jan 2020

Enjoyable, safe environment with friendly staff including hands-on owners. Received more than just customer service, will certainly visit again.

Cleanliness
4.0
Service
5.0
Location
4.0
Safety
5.0
Value for money
4.0
Room stayed in
Family Unit
Suzette
La Palma Hill Self Catering Units

Hallo Rochelle. Thank you for your review. We loved having you and your family here even though it was just for a short while. Hopefully, your next visit will be a bit longer! Have a blessed year and we are looking forward to seeing you again. Suzette

Hallo Rochelle. Dankie vir jou resensie. Ons was mal daaroor om jou en jou gesin hier te hê al was dit net vir 'n kort rukkie. Hopelik sal jou volgende besoek 'n bietjie langer wees! Voorspoedige jaar en ons sien uit daarna om jou weer te sien. Suzette

This review has been automatically translated using Google.
Sean M
Long stay ⋅ Family with teenagers
5.0
Dec 2018

Excellent accommodation - excellent staff - excellent hosts. What a pleasant surprise. Definitely value for money. Extremely clean and such pretty rooms with little spoils upon your arrival. Fresh towels awaiting you. Kitchenette area ideal. Close to shops. Ten minutes from Anstey and Brighton Beach. Good fishing spots. Jacuzzi define. Common area ideal for a games night or just a nice hang-out.

Cleanliness
5.0
Service
5.0
Location
5.0
Safety
5.0
Value for money
5.0
Room stayed in
2 Bedroom Flat
Suzette
La Palma Hill Self Catering Units

Hello Theresa, Thank you so much for your positive review. It was lovely having you here. We are looking forward to seeing you and your family again. May you have a fantastic 2019!

Hallo Theresa, Baie dankie vir jou positiewe resensie. Dit was heerlik om jou hier te hê. Ons sien daarna uit om jou en jou gesin weer te sien. Mag jy 'n fantastiese 2019 hê!

This review has been automatically translated using Google.
Pottie P
Short stay ⋅ With partner
4.6
Feb 2018

Hospitable, friendly, affordable, helpful. Excellent service. Even looked after our vehicle while we were on a boat trip.

Gasvry, vriendelik, bekostigbaar, behulpsaam. Uitstekende diens. Het selfs na ons voertuig omgesien terwyl ons op 'n bootreis was.

This review has been automatically translated using Google.
Cleanliness
5.0
Service
5.0
Location
3.0
Safety
5.0
Value for money
5.0
Room stayed in
Single Unit
Cecilia K
Short stay ⋅ Family with teenagers
4.2
Apr 2018

Affordable, comfortable accommodation. Everything you need, convenient and affordable. Friendly and helpful workers and so is the owner. Very nice stay, only the road past the guest house is very busy. Will stay there again.

Bekostigbare, gerieflike verblyf. Alles wat jy nodig het, gerieflik en beskostigbaar. Vriendelike en behulpsame werkers en so ook die eienaar. Baie lekker gebly, net die pad verby die gastehuis is baie besig. Sal weer daar gaan bly.

This review has been automatically translated using Google.
Cleanliness
4.0
Service
5.0
Location
3.0
Safety
4.0
Value for money
5.0
Room stayed in
Family Unit
Room stayed in
Single Unit
Anton L
Long stay
5.0
Apr 2017

Stunning place and people. It was very nice. Service was good and friendly.

Skitterende plek en mense. Baie lekker gewees. Diens baie goed en vriendelik.

This review has been automatically translated using Google.
Cleanliness
5.0
Service
5.0
Location
5.0
Safety
5.0
Value for money
5.0
Room stayed in
Family Unit
Suzette
La Palma Hill Self Catering Units

Hello Anton Thank you very much for the feedback. We appreciate your effort in providing feedback. It is incredibly important for us to know what our guests think. You must have a blessed year and we look forward to seeing you again. regards Suzette

Hallo Anton Baie dankie vir die terugvoer. Ons waardeer jou moeite om terugvoer te gee. Dit is ongelooflik belanrik vir ons om te weet wat ons gaste dink. Jy moet 'n geseende jaar he en ons sien uit daarna om jou weer te sien. Groete Suzette

This review has been automatically translated using Google.

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4.3/5

Suzette Verified

Properties 3

Reviews 16

On LekkeSlaap 8 years

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From
From R 1 195
per night (sleeps 2)
11 reviews
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SECURE PAYMENT VIA
LEKKESLAAP.CO.ZA
From
R 1 195
per night (sleeps 2)
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  • Capacity: 24 people
  • All ages welcome
  • Check-in: 14:00 to 19:00
    Check-out: 10:00
  • Address: 796 Bluff Road, Bluff, Durban, 4036, KwaZulu-Natal
  • TGCSA rating:
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https://travelground.imgix.net/AAEAAQAAAAAAAAAAAAAAjYYyab0K430bFb46DxeuvwQ9445JUvq5H5xoDBa1WrNjBqjfr9?w=1440&h=960&fit=crop&auto=enhance,format,compress&q=80 From R1 195 per night (sleeps 2) 11 5 1 5 796 Bluff Road Bluff 4036 KwaZulu-Natal 021 201 8901 14:00-19:00 10:00 -29.913112527493 31.009685309193

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