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L'Chiam Cottage

Self Catering

Reviews

4.1/ 5

Based on 7 reviews

Very Good

Cleanliness
4.4
Location
4.0
Value for money
3.7
Service
4.1
Safety
4.0
Jackie H
Short stay Family with young children
2.4
Jun 2023

We were disappointed with our accommodation! The garden is very overgrown, which made the cottage cold as it didn't get any sun. At the price we paid, I did expect more, like electric blankets on the beds, light switches rather than plug points for bedroom lighting and better quality towels. There was too much furniture in a small space it felt very crowded. And we felt rushed to leave on departure day, time for departure was 10 am but the cleaners were waiting to get in far earlier while we were still trying to eat breakfast we felt rushed.

Cleanliness
4.0
Service
4.0
Location
1.0
Safety
2.0
Value for money
1.0
Emma
L'Chiam Cottage

Dear Jackie, Thank you for taking the time to write a review. The price you paid, from which a commission is then deducted, was R2500.00 per night for an 8 sleeper. If there were 8 people that is just over R300 per person, which is about what one pays for camping. Since you were 5 people, this cost R500 per person per night, since you would be paying much more at the neighboring Hotel, whose facilities were also available to you, as well as being on the beautiful Bergview Estate, which neighbors the Drakensberg world heritage site. I will definitely be checking with my housekeeper about the towels since what I provided to be put out for our guests are extra large, fluffy bath sheets which were quite expensive, it is possible that the lighter-weight towels were used because of the drying time of the heavyweight towels in Winter. The lights are the plug-in type, since this gives flexibility in arranging beds in rooms, as opposed to lights chased into the walls with a fixed switch. As you know we have a huge Eskom problem and even though we do provide heaters in the rooms and a wood fireplace in the open plan living/dining/kitchen area it can still be cold if the heaters are not able to be used. The same would apply to electric blankets. That is why we provide ample extra blankets and duvets as well as lap blankets in the living area, and on the couches. The cottage is an 8 sleeper, thus provision must be made for at least 8 persons around the dining room table and in the lounge. Some people like bigger furniture and some prefer smaller seating. We have tried to aim somewhere in the middle, but none of the items are oversized, as can be seen in the photos, so I am sorry you felt squashed. I had, at one stage smaller couches and had a complaint that the guest had better couches at home, I have not had such a complaint since up-sizing the couches. The garden is kept as natural as possible and I have tried to create a forest feel that also creates privacy from neighbours. Most of our guests have appreciated the birds that this garden attracts, but I do understand that the shadiness makes it cooler. Of course, in Summer this is a great relief. I had a problem with another booking platform, which did not automatically change booking dates when the guests who came after you changed their dates. Hence I had a same-day change over, which normally is uncommon. In fact usually, I invite guests to leave as late as after lunch, and the housekeepers only come in the next day. It was because of this unusual circumstance that the ladies came early. They were going to clean the outside living areas and not disturb you before the check-out time at 10:00. I am sorry that you felt pressurized. Being such a remote area, they had to be dropped off in time at the taxi pick-up spot, since they live kilometers away, and cannot walk or catch other lifts once the taxi has left. I trust my message helps clarify and makes sense to you. Kind Regards, Emma

Liewe Jackie, Dankie dat jy die tyd geneem het om 'n resensie te skryf. Die prys wat jy betaal het, waarvan 'n kommissie dan afgetrek word, was R2500.00 per nag vir 'n 8-slaper. As daar 8 mense was is dit net meer as R300 per persoon, dit is omtrent wat mens betaal vir kamp. Aangesien jy 5 mense was, het dit R500 per persoon per nag gekos, aangesien jy baie meer sou betaal by die naburige Hotel, wie se geriewe ook tot jou beskikking was, asook op die pragtige Bergview Estate, wat aan die Drakensberg-wêrelderfenis grens. werf. Ek sal beslis met my huishoudster navraag doen oor die handdoeke aangesien wat ek voorsien het om vir ons gaste uitgesit te word ekstra groot, donsige badlakens is wat redelik duur was, dit is moontlik dat die ligter-gewig handdoeke gebruik is as gevolg van die droogtyd van die swaargewig handdoeke in die winter. Die ligte is die inprop-tipe, aangesien dit buigsaamheid gee om beddens in kamers te rangskik, in teenstelling met ligte wat met 'n vaste skakelaar teen die mure ingejaag word. Soos julle weet het ons 'n reuse Eskom probleem en al voorsien ons wel verwarmers in die kamers en 'n hout kaggel in die oopplan leef/eet/kombuis area kan dit steeds koud wees as die verwarmers nie gebruik kan word nie. Dieselfde sal geld vir elektriese komberse. Daarom voorsien ons genoeg ekstra komberse en duvets asook skootkomberse in die leefarea, en op die rusbanke. Die kothuis het slaapplek vir 8, dus moet daar voorsiening gemaak word vir ten minste 8 persone rondom die eetkamertafel en in die sitkamer. Sommige mense hou van groter meubels en sommige verkies kleiner sitplekke. Ons het al iewers in die middel probeer mik, maar nie een van die items is oorgroot nie, soos op die foto's gesien kan word, so ek is jammer dat jy in die steek gelaat het. Ek het in 'n stadium kleiner rusbanke gehad en 'n klagte gehad dat die gas beter rusbanke by die huis gehad het, ek het nog nie so 'n klagte gehad sedert ek die banke vergroot het nie. Die tuin word so natuurlik moontlik gehou en ek het probeer om 'n bosgevoel te skep wat ook privaatheid van bure skep. Die meeste van ons gaste het die voëls waardeer wat hierdie tuin lok, maar ek verstaan wel dat die skadu dit koeler maak. Natuurlik, in die somer is dit 'n groot verligting. Ek het 'n probleem gehad met 'n ander besprekingsplatform, wat nie outomaties besprekingsdatums verander het toe die gaste wat na jou gekom het, hul datums verander het nie. Daarom het ek 'n verandering op dieselfde dag gehad, wat normaalweg ongewoon is. Trouens gewoonlik nooi ek gaste om so laat soos na middagete te vertrek, en die huishoudsters kom eers die volgende dag in. Dit was as gevolg van hierdie ongewone omstandigheid dat die dames vroeg gekom het. Hulle sou die buite-leefareas skoonmaak en jou nie voor die uitkloktyd om 10:00 steur nie. Ek is jammer dat jy onder druk gevoel het. Omdat hulle so 'n afgeleë gebied was, moes hulle betyds by die taxi-optelplek afgelaai word, aangesien hulle kilometers ver woon en nie kan loop of ander hysbakke kan haal sodra die taxi vertrek het nie. Ek vertrou my boodskap help om te verduidelik en maak vir jou sin. Vriendelike groete, Emma

This review has been automatically translated using Google.

Albrie J
Short stay With friends
4.6
Oct 2020

Peaceful and wonderful. Very well located. The peace and quiet was awesome. Only hear birds and the mountains are very beautiful. Will want to go back again.

Rustig en wonderlik. Baie goed geleë. Die rustigheid en stilte was awesome. Hoor net voëltjies en die berge is bitter mooi. Sal weer wil teruggaan.

This review has been automatically translated using Google.
Cleanliness
5.0
Service
4.0
Location
5.0
Safety
5.0
Value for money
4.0

Cobie W
Short stay With friends
4.6
Sep 2020

Great. The place is very nice and clean. Will definitely go again. Many thanks to L'Chiam!

Die plek is baie nice en skoon. Sal definitief weer gaan. Baie dankie aan L'Chiam!

This review has been automatically translated using Google.
Cleanliness
4.0
Service
4.0
Location
5.0
Safety
5.0
Value for money
5.0
Emma
L'Chiam Cottage

Thank you very much for the review. We are glad that you enjoyed the holiday.

Baie dankie vir die review. Ons is bly dat julle die vakansie geniet het.

This review has been automatically translated using Google.

Elize O
Short stay
5.0
Jul 2018

L'Chaim cottage is a gem. L'Chaim cottage is a gem in the Bergview Estate (next to Drakensberg Sun). It's a well-equipped cottage where you can rest to your heart's content. Special little treats like knee blankets in front of the fireplace and a shelf full of great book titles whisk you away. As a family of 5 we appreciated every moment in this cottage. It's located in the heart of the Champagne Valley - very close to hiking trails, golf courses and shops. It was a blissful getaway in this lovely cottage.

L'Chaim cottage is n juweel. L'Chaim cottage is 'n juweel in die Bergview Estate (langs Drakensberg Sun). Dis 'n goed toegeruste kothuis waar jy kan rus na hart en siel. Spesiale klein bederfies soos kniekomberse voor die kaggel en 'n rak vol wonderlike boektitels voer jou weg. Ons het as gesin van 5 elke oomblik in hierdie kothuis waardeer. Dis in die hartjie van die Champagne Vallei geleë - baie naby aan staproetes, gholfbane en winkels. Dit was 'n salige wegbreek in hierdie lieflike kothuis.

This review has been automatically translated using Google.
Cleanliness
5.0
Service
5.0
Location
5.0
Safety
5.0
Value for money
5.0
Emma
L'Chiam Cottage

We are so happy that you enjoyed your stay. Thank you for a lovely review.

Ons is so bly dat jy jou verblyf geniet het. Dankie vir 'n pragtige resensie.

This review has been automatically translated using Google.

Adri D
Short stay Family with young children
4.6
May 2018

Champagne Valley hide away. What a wonderful stay we had. Hidden away in Champagne valley. Beautiful surrounding gardens. A little stream in our background. We felt welcome from the start.

Cleanliness
5.0
Service
5.0
Location
4.0
Safety
4.0
Value for money
5.0
Emma
L'Chiam Cottage

Thank you for your review. We are very glad that you enjoyed your stay.

Thank you for your review. We are very glad that you enjoyed your stay.

This review has been automatically translated using Google.

Louise D
Short stay Family with young children
4.6
Apr 2018

Quiet, beautiful nature. Value for money. Options for family activities.

Rustig, pragtige natuur. Waarde vir geld. Opsies vir gesinsaktiwiteite.

This review has been automatically translated using Google.
Cleanliness
4.0
Service
5.0
Location
5.0
Safety
5.0
Value for money
4.0
Emma
L'Chiam Cottage

Thank you for the review.

Dankie vir die resensie.

This review has been automatically translated using Google.

Anonymous Guest
Short stay Family with teenagers
2.6
Oct 2017

Cleanliness
4.0
Service
2.0
Location
3.0
Safety
2.0
Value for money
2.0
Emma
L'Chiam Cottage
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4.1/5

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Reviews 7

On LekkeSlaap 8 years

From
From R 2 800
per night (sleeps 8)
From
R 2 800
per night (sleeps 8)
Make a Booking
  • Capacity: 8 people
  • All ages welcome
  • Check-in: 14:00 to 22:00
    Check-out: 10:00
  • Address: 1 Bottlebrush Place, Bergview Estate, R600, Winterton, 3340, KwaZulu-Natal
https://travelground.imgix.net/AAEAAQAAAAAAAAAAAAAAba1185efbdd1668c1db7c8b3a84e7defb212a6ec70ed5d8a7c505ed9004e814f1301564f92d557639e11c6bedc9c9db5f633?w=1440&h=960&fit=crop&auto=enhance,format,compress&q=80 From R2 800 per night (sleeps 8) 7 5 1 5 1 Bottlebrush Place Bergview Estate, R600 3340 KwaZulu-Natal 021 201 8901 14:00-22:00 10:00 -29.010955198343 29.423482865095

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