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Marine Glen 6

3 reviews
Self Catering

Reviews

4.5/ 5

Based on 3 reviews

Excellent
Cleanliness
4.3
Location
4.3
Value for money
4.3
Service
4.3
Safety
5.0
Debbie S
Long stay ⋅ Family with young children
3.8
Jan 2023

We really had a great time. Close to everything and it is safe for the grandchildren to walk around outside and the garden is beautiful and peaceful. On arrival had frustration with picking up the key at the BP Garage. Key was only given to us just before 16h00 after many calls. With two little ones, we sat and waited in the heat from 14h00. It was mentioned that the time of 14h00 for key is wrong and the unit will not be ready until 15h00 - was not right and was the reason that the previous guests checked out late so we had to wait. When we finally got the key the floors were sticky and I had to go buy cleaning supplies to mop the floor. Apart from the fact that we were not well received, we had a nice stay and the unit itself is very nice.

Ons het regtig baie lekker gekuier. Naby alles en is dit veilig vir die kleinkinders om buite rond te loop en die tuin is pragtig en rustig. Het met aankoms frustrasie gehad met die optel van die sleutel by die BP Garage. Sleutel was eers net voor 16h00 vir ons gegee na baie oproepe. Met twee kleintjies het ons van 14h00 in die hitte gesit en wag. Daar was genoem dat die tyd van 14h00 vir sleutel verkeerd is en die eenheid sal eers 15h00 reg wees - was nie reg nie en was die rede gewees dat die vorige gaste eers laat uitgecheck het daarom moes ons wag. Toe ons uiteindelik die sleutel kry was die vloere taai en moes ek skoonmaakgoed gaan koop om die vloer te mop. Behalwe dat ons nie goed ontvang was nie het ons lekker gebly en is die eenheid self baie mooi.

This review has been automatically translated using Google.
Cleanliness
3.0
Service
3.0
Location
5.0
Safety
5.0
Value for money
3.0
Mandy
Marine Glen 6

Hi Debbie, we thank you for staying with us and for your valued feedback. I am so sorry that you were inconvenienced on the day of your check in, it was a terrible day for us, as we had over 20 departure and arrivals on the same day and the previous guest also decided to check out an hour later than he was supposed to, so it was really difficult to finish the clean in time. We have implemented a system, where late check outs and same day check ins, will be allocated 2 cleaners going forward, so as not to inconvenience the guest. The check in time is 3pm, so I have checked that all correspondence states such, so as not to cause any confusion with future guests. Regarding the sticky floors, we use an environmentally friendly disinfectant, and I think the cleaner probably used too much, causing the stickiness, so sorry about that. Glad to hear you enjoyed your stay. Hope you see you again. Regards, Mandy.

Hallo Debbie, ons dankie dat jy by ons gebly het en vir jou gewaardeerde terugvoer. Ek is so jammer dat jy ongerief was op die dag van jou inklok, dit was 'n verskriklike dag vir ons, aangesien ons meer as 20 vertrek- en aankomste op dieselfde dag gehad het en die vorige gas het ook besluit om 'n uur later as hy uit te check. veronderstel was om, so dit was regtig moeilik om die skoonmaak betyds klaar te maak. Ons het 'n stelsel geïmplementeer waar laat uitklok en dieselfde dag inklok vorentoe 2 skoonmakers toegeken sal word, om nie die gas te verontrief nie. Die inkloktyd is 15:00, so ek het seker gemaak dat alle korrespondensie dit aandui, om nie enige verwarring by toekomstige gaste te veroorsaak nie. Wat die taai vloere betref, ons gebruik 'n omgewingsvriendelike ontsmettingsmiddel, en ek dink die skoonmaker het waarskynlik te veel gebruik, wat die klewerigheid veroorsaak het, so jammer daaroor. Bly om te hoor jy het jou verblyf geniet. Hoop jy sien jou weer. Groete, Mandy.

This review has been automatically translated using Google.
Tevin B
Short stay ⋅ Family with young children
5.0
Apr 2022

Spectacular. Well worth the money.

Cleanliness
5.0
Service
5.0
Location
5.0
Safety
5.0
Value for money
5.0
Nomusa K
Short stay ⋅ With friends
4.6
Dec 2022

Excellent. Speechless cleanliness.

Cleanliness
5.0
Service
5.0
Location
3.0
Safety
5.0
Value for money
5.0

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4.6/5

Mandy Verified

Properties 93

Reviews 403

On LekkeSlaap 10 years

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From
From R 1 400
per night (sleeps 6)
3 reviews
Make a Booking
SECURE PAYMENT VIA
LEKKESLAAP.CO.ZA
From
R 1 400
per night (sleeps 6)
Make a Booking
  • Capacity: 6 people
  • All ages welcome
  • Check-in: 15:00 to 23:00
    Check-out: 09:00
  • Address: Tegwan Road, Marine Glen, Ramsgate, 4285, KwaZulu-Natal
https://travelground.imgix.net/AAEAAQAAAAAAAAAAAAAA7c763caccb42a49b9211b48a2c1ceb697ab6fa072ae69bb3a2d97579300c04130efa74c74a1a178332195afe18231cb88cc2?w=1440&h=960&fit=crop&auto=enhance,format,compress&q=80 From R1 400 per night (sleeps 6) 3 5 1 5 Tegwan Road Marine Glen 4285 KwaZulu-Natal 021 201 8901 15:00-23:00 09:00 -30.887739190276 30.346860207935

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