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Mountain View Guest House

12 reviews
Guest House

Reviews

4.1/ 5

Based on 12 reviews

Very Good
Cleanliness
4.2
Location
3.9
Value for money
3.8
Service
4.2
Safety
4.3
Gayle S
1 night stay ⋅ Family with teenagers
5.0
Jan 2024

A nice place to stay in Mthatha. Charlene was a really lovely host and made us feel very welcome. The location of the guest house is situated in a quiet street in the neighbourhood. The accommodation was perfect for the one night we stayed. Thank you.

Cleanliness
5.0
Service
5.0
Location
5.0
Safety
5.0
Value for money
5.0
Room stayed in
Double Bed with Show...
Room stayed in
Twin Beds or King
Elizabeth Joy C
1 night stay ⋅ Individual traveller
4.0
Mar 2023

Safe, secure, clean, comfortable. Friendly host with an excellent team of staff. Pet-friendly.

Cleanliness
4.0
Service
4.0
Location
4.0
Safety
4.0
Value for money
4.0
Room stayed in
King plus single, or...
Hannelie H
1 night stay ⋅ Family with young children
4.8
Jan 2022

We were tired. Good beds. Excellent hostess. Thank you. Special food packages made for the long drive to Cape Town. We appreciated it so much.

Ons was moeg. Goeie beddens. Uitstekende gasvrou. Dankie. Spesiale kospakkies gemaak vir die lang rit Kaap toe. Ons het dit so waardeer.

This review has been automatically translated using Google.
Cleanliness
5.0
Service
5.0
Location
5.0
Safety
5.0
Value for money
4.0
Room stayed in
Quad room
Charlene
Mountain View Guest House

Do you know how nice it is to get a message like that early in the morning! Thank you very much.

Weet jy hoe lekker is dit om vroeg in die oggend so n boodskap te kry! Baie dankie.

This review has been automatically translated using Google.
Astrid V
Short stay ⋅ With partner
4.6
Dec 2022

Hospitality is a key topic. We've spend most of our stay on the hippie terrace in the garden. A good atmosphere, we joined the owners for supper. All very uncomplicated in a friendly way.

Cleanliness
5.0
Service
5.0
Location
3.0
Safety
5.0
Value for money
5.0
Room stayed in
Double Bed with Show...
Sanmari W
1 night stay ⋅ With partner
4.4
Jun 2021

Excellent service, facilities and hospitality. Would definitely recommend it. All our needs met.

Uitstekende diens, geriewe en gasvryheid. Sal dit beslis aanbeveel. Aan al ons behoeftes voorsien.

This review has been automatically translated using Google.
Cleanliness
5.0
Service
5.0
Location
2.0
Safety
5.0
Value for money
5.0
Room stayed in
Double Bed with Show...
Charlene
Mountain View Guest House

Thank you very much, it was lovely to meet you, and especially Avo. Seen wishes Charlene

Baie dankie, dit was heerlik om julle, en veral Avo, te ontmoet. Seenwense Charlene

This review has been automatically translated using Google.
Linda W
1 night stay ⋅ Family with teenagers
2.4
Nov 2020

This accommodation was way overpriced for what it was. Having travelled for a month around South Africa, this accommodation was the 2nd least desirable place we stayed in, and yet was double the price of most other accommodation. Wasn't what it looked like on the internet either. Very disappointing.

Cleanliness
3.0
Service
2.0
Location
3.0
Safety
3.0
Value for money
1.0
Room stayed in
King plus single, or...
Charlene
Mountain View Guest House

Good day Linda, I am very sorry to hear that you were not happy with our accommodation. I will make contact with you in regards to the above. Thank you, Charlene

Good day Linda, I am very sorry to hear that you were not happy with our accommodation. I will make contact with you in regards to the above. Thank you, Charlene

This review has been automatically translated using Google.
Mellisa K
1 night stay ⋅ Large group
5.0
Jan 2019

Fantastic, safe, delicious breakfast, friendly staff. Very nice, neat guest house, very safe, lovely pool and breakfast is 5 star, was great.

Fantasties, veilig, heerlike ontbyt, vriendelike staff. Baie mooi, netjiese gastehuis, baie veilig, heerlike swembad en ontbyt is 5-ster, was great gewees.

This review has been automatically translated using Google.
Cleanliness
5.0
Service
5.0
Location
5.0
Safety
5.0
Value for money
5.0
Room stayed in
Quad room
Heather W
1 night stay ⋅ On business
4.2
Oct 2019

Great service, bathroom could be a bit cleaner. Staff were helpful, friendly and efficient. Breakfast was on time and yummy. Room was amazing. The shower needs a good cleaning.

Cleanliness
4.0
Service
4.0
Location
5.0
Safety
5.0
Value for money
3.0
Room stayed in
Twin Beds or King
Louise J
Short stay ⋅ Individual traveller
3.6
Apr 2019

Centrally located and tidy. The free WiFi cannot be used in the room, and only in the lounge.

Sentraal geleë en netjies. Die gratis WiFi kan wel nie in die kamer gebruik word nie, en slegs in die sitkamer.

This review has been automatically translated using Google.
Cleanliness
3.0
Service
4.0
Location
4.0
Safety
4.0
Value for money
3.0
Room stayed in
Double Bed with Show...
Charlene
Mountain View Guest House

Dear Louise, Thank you for your rating. Please note that we provide Wi-Fi away free of charge and we make it clear that it is available in the public areas at the Wi-Fi hotspot only. We do not guarantee availability in the rooms, and we don't advertise that it is available in the rooms. Having said that, there are 3 rooms where the Wi-Fi can be picked up, and a request for 1 of those rooms at the time of the reservation, is required. Regards, Mountain View Guest House

Liewe Louise, Dankie vir jou gradering. Neem asseblief kennis dat ons gratis Wi-Fi weg verskaf en ons maak dit duidelik dat dit slegs in die publieke areas by die Wi-Fi-hotspot beskikbaar is. Ons waarborg nie beskikbaarheid in die kamers nie, en ons adverteer nie dat dit in die kamers beskikbaar is nie. Dit gesê, daar is 3 kamers waar die Wi-Fi opgetel kan word, en 'n versoek vir 1 van daardie kamers ten tyde van die bespreking, word vereis. Groete, Mountain View Gastehuis

This review has been automatically translated using Google.
Marietjie D
Short stay ⋅ On business
1.0
Jun 2019

Horrible. I was terribly disappointed in my stay - it was not at all what I expected. All I could recognize from the photos was the pool. It had already started when I inquired if I could get dinner. Then I was told that I was not booked at all. After much correspondence - my reservation was found and I was able to get breakfast and dinner at extra cost. The little room didn't even have a window that could open - couldn't even open the crooked curtain - then everyone on the street could see me. I had a hard time sleeping because the bedding didn't create the idea of crisp. The towels' edges were frayed. In short it was not nice at all - I regret it. The wire fence was flimsy and just plain bad - the whole neighborhood was slowed down. I have stayed in Mthatha before - but this was bad.

Aaklig. Ek was ontsettend teleurgesteld in my verblyf - dit was glad nie wat ek verwag het nie. Al wat ek van die foto's kon herken was die swembad. Dit het alreeds begin toe ek navraag doen of ek aandete kon kry. Toe word ek vertel dat ek glad nie bespreek is nie. Na vele korrespondensie - is my bespreking gevind en kon ek teen ekstra koste ontbyt en aandete kry. Die kamertjie het nie eens 'n venster wat kan oopmaak nie - kon nie eens die skewe gordyn oopskuif nie - dan almal van die straat my sien. Ek het moeilik geslaap, want die beddegoed het nie die idee van kraakvars geskep nie. Die handdoeke se kante was uitgerafel. In kort dit was glad nie lekker nie - ek het dit berou. Die draadheining was pap en lyk sommer sleg - die hele buurt was afgerem. Ek het al vantevore in Mthatha gebly - maar hierdie was sleg.

This review has been automatically translated using Google.
Cleanliness
1.0
Service
1.0
Location
1.0
Safety
1.0
Value for money
1.0
Room stayed in
Double Bed with Show...
Charlene
Mountain View Guest House

Thank you for your response. You will see on your quote that you received that all meals are extras, that is clear before you even accept our quotation. We did prepare dinners for you, as per your request, but please remember, that the first we knew that you required dinner was when you phoned the day before check-in. Up to that point, we were of the view that you were a "bed-only" reservation. I did explain to you that your reservation had inadvertently not been recorded under your name, so it took a short moment to find it and resolve the issue with you. The room that you stayed in has 2 windows. If, for some reason, you were struggling to open them, we would have gladly assisted, but this is the first we hear of it. It is also impossible for people from the street to see you, as the entire property is surrounded by a six-foot wall. I can't comment on the rest of your complaints, as these are not issues raised before, and our other reviews have been great. We are sorry you were unhappy at our establishment.

Dankie vir jou antwoord. U sal op u kwotasie sien dat u ontvang het dat alle etes ekstras is, dit is duidelik voordat u eers ons kwotasie aanvaar. Ons het wel aandetes vir jou voorberei, volgens jou versoek, maar onthou asseblief dat die eerste wat ons geweet het dat jy aandete benodig, was toe jy die dag voor inklok gebel het. Tot op daardie stadium was ons van mening dat jy 'n "bed-only" bespreking was. Ek het wel aan jou verduidelik dat jou bespreking per abuis nie onder jou naam aangeteken is nie, so dit het 'n kort rukkie geneem om dit te vind en die probleem met jou op te los. Die kamer waarin jy gebly het, het 2 vensters. As jy om een of ander rede gesukkel het om hulle oop te maak, sou ons graag gehelp het, maar dit is die eerste wat ons daarvan hoor. Dit is ook onmoontlik vir mense van die straat af om jou te sien, aangesien die hele eiendom omring is deur 'n ses voet muur. Ek kan nie kommentaar lewer op die res van jou klagtes nie, aangesien dit nie kwessies is wat voorheen geopper is nie, en ons ander resensies was puik. Ons is jammer dat jy ongelukkig was by ons instansie.

This review has been automatically translated using Google.

Meet your host

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4.1/5

Charlene Verified

Properties 1

Reviews 12

On LekkeSlaap 7 years

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From
From R 1 190
per night (sleeps 2)
12 reviews
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SECURE PAYMENT VIA
LEKKESLAAP.CO.ZA
From
R 1 190
per night (sleeps 2)
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  • Free cancellation up to 1 week before your stay!
  • Capacity: 24 people
  • All ages welcome
  • Check-in: 14:00 to 19:00
    Check-out: 10:00
  • Address: 66 Blakeway Road, Mthatha, 5099, Eastern Cape
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https://travelground.imgix.net/AAEAAQAAAAAAAAAAAAAAqkqhki8ln3mLJ6Z6pR0jhWY6hEjsSej0jaYY7QlZbJRXhBCA3A?w=1440&h=960&fit=crop&auto=enhance,format,compress&q=80 From R1 190 per night, for 2 ppl 12 5 1 5 66 Blakeway Road Mthatha 5099 Eastern Cape 021 201 8901 14:00-19:00 10:00 -31.591102698333 28.773308373611

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