Muco Guesthouse
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4.1/5
Alice Verified
Properties 1
Reviews 9
On LekkeSlaap 10 years
Review Summary
Albert V - Nov 2022
Overall rating
Very friendly and very pleasant stay.
Frikkie J - Aug 2022
Overall rating
Gemiddelde diens en swak onderhoud.
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Average service and poor maintenance.
Reception area was unmanned when I arrived. The power in the room I was supposed to stay in didn't work. I was "upgraded" to another room. The room's bedding smelled like smoke, some light bulbs didn't work or were hanging from the ceiling by their wires, the shower door was off and drawers didn't have tops. Buffet breakfasts were replaced with a la carte breakfasts without this being indicated on their website. On the plus side, the place was safe and provided a nice breakfast.
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Teresa P - Sep 2021
Overall rating
We enjoyed our stay. The manager went out of his way for us.
Herman D - Apr 2019
Overall rating
Teleurgesteld.
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Disappointed.
What you see on the site and what you get and experience is definitely different from each other. The people are also not focusing on service during breakfast. Not at all fulfilling my expectations. Afrikaans is not spoken at all.
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Natalie P - Sep 2018
Overall rating
Hulle is baie gasvry en die kamers baie mooi en netjies.
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They are very hospitable and the rooms are very beautiful and neat.
It's a very neat guesthouse. The rooms were beautiful and neat. They were very friendly and helpful.
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Corne S - Nov 2018
Overall rating
Baie aangenaam.
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Very pleasant.
Accommodation was very good. Location was very close to where we had to be. Service very friendly and very good breakfast. Thank you.
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Donemore S - Dec 2017
Overall rating
My stay at Muco Guesthouse was fantastic and staff were very friendly and helpful.
Alberto N - Sep 2015
Overall rating
It was good.
Nicky G - Oct 2015
Overall rating
Not satisfied.
Muco Guesthouse 's response
We apologise for not having the room ready on arrival. This was due the fact that it was checkout period and we were still cleaning up rooms after daily checkouts. Check-in time is normally from 2pm. As a guest house, our rooms do not have air-conditioning, this information is available on our listing, which the guest might have missed. However, we deeply empathize with him and we hope to upgrade in the near future. The incident at the gate was very unfortunate. Since we are in complex, we do not have complete control of the street gate. Our advice here is that he file a claim form with the insurance company and we will do everything in our power to assist the guest as witness to get compensation. As our motto says "your comfort is our passion " - we will never let down our guests, we have a reputation to maintain and so much to lose. We really apologize to the guest for all the inconveniences he encountered.
Regards,
Management
- Capacity: 18 people
- All ages welcome
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Check-in: 14:00 to 19:00
Check-out: 10:00 - Address: 3 6th Avenue, Edenburg, Rivonia, 2191, Gauteng
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