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Muco Guesthouse

9 reviews
B&B

Reviews

4.1/ 5

Based on 9 reviews

Very Good
Cleanliness
4.0
Location
4.6
Value for money
4.1
Service
3.4
Safety
4.4
Albert V
Short stay ⋅ With partner
5.0
Nov 2022

Very friendly and very pleasant stay. It was a real pleasure staying here. Very friendly staff and manager. Will stay here for sure in the future.

Cleanliness
5.0
Service
5.0
Location
5.0
Safety
5.0
Value for money
5.0
Frikkie J
Short stay ⋅ On business
3.8
Aug 2022

Average service and poor maintenance. Reception area was unmanned when I arrived. The power in the room I was supposed to stay in didn't work. I was "upgraded" to another room. The room's bedding smelled like smoke, some light bulbs didn't work or were hanging from the ceiling by their wires, the shower door was off and drawers didn't have tops. Buffet breakfasts were replaced with a la carte breakfasts without this being indicated on their website. On the plus side, the place was safe and provided a nice breakfast.

Gemiddelde diens en swak onderhoud. Ontvangsarea was onbeman toe ek arriveer het. Die kamer waarin ek sou bly, se krag het nie gewerk nie. Ek was "opgradeer" na 'n ander kamer. Die kamer se beddegoed het geruik soos rook, sommige gloeilampe het nie gewerk nie of het uit die dak gehang aan hul drade, die stortdeur is af en laaie het nie blaaie nie. Buffet-ontbyte was vervang met a la carte-ontbyte sonder dat dit so aangedui is op hul webtuiste. Aan die positiewe kant was die plek veilig en het 'n lekker ontbyt verskaf.

This review has been automatically translated using Google.
Cleanliness
3.0
Service
2.0
Location
5.0
Safety
5.0
Value for money
4.0
Teresa P
1 night stay ⋅ With partner
5.0
Sep 2021

We enjoyed our stay. The manager went out of his way for us. There were a few mechanical issues in the room which were promptly sorted. Very friendly staff and a great breakfast offered. We will definitely return.

Cleanliness
5.0
Service
5.0
Location
5.0
Safety
5.0
Value for money
5.0
Herman D
1 night stay ⋅ With partner
2.8
Apr 2019

Disappointed. What you see on the site and what you get and experience is definitely different from each other. The people are also not focusing on service during breakfast. Not at all fulfilling my expectations. Afrikaans is not spoken at all.

Teleurgesteld. Dit wat jy op die site sien en dit wat jy kry en ervaar is beslis heeltemal verskillend van mekaar. Die mense is ook glad nie op diens ingestel tydens ontbyt nie. Glad nie aan my verwagtinge voldoen nie. Afrikaans word glad nie gepraat nie.

This review has been automatically translated using Google.
Cleanliness
3.0
Service
2.0
Location
2.0
Safety
4.0
Value for money
3.0
Natalie P
1 night stay ⋅ Individual traveller
5.0
Sep 2018

They are very hospitable and the rooms are very beautiful and neat. It's a very neat guesthouse. The rooms were beautiful and neat. They were very friendly and helpful.

Hulle is baie gasvry en die kamers baie mooi en netjies. Dis 'n baie netjiese gastehuis. Die kamers was mooi en netjies. Hulle was baie vriendelik en behulpsaam.

This review has been automatically translated using Google.
Cleanliness
5.0
Service
5.0
Location
5.0
Safety
5.0
Value for money
5.0
Corne S
1 night stay
4.6
Nov 2018

Very pleasant. Accommodation was very good. Location was very close to where we had to be. Service very friendly and very good breakfast. Thank you.

Baie aangenaam. Verblyf was baie goed. Ligging was lekker naby aan waar ons moes wees. Diens baie vriendelik en baie goeie ontbyt. Dankie.

This review has been automatically translated using Google.
Cleanliness
4.0
Service
4.0
Location
5.0
Safety
5.0
Value for money
5.0
Donemore S
Short stay ⋅ On business
4.4
Dec 2017

My stay at Muco Guesthouse was fantastic and staff were very friendly and helpful. Muco Guesthouse is a great location for both business and leisure as it is near Rivonia shopping centre. My stay there was great as I was able to conduct my business successfully at their accommodation. Costs are very reasonable.

Cleanliness
4.0
Service
4.0
Location
5.0
Safety
4.0
Value for money
5.0
Alberto N
Short stay ⋅ With friends
4.0
Sep 2015

It was good. We would have liked more options concerning breakfast.

Cleanliness
4.0
Service
3.0
Location
5.0
Safety
5.0
Value for money
3.0
Nicky G
Short stay ⋅ On business
2.4
Oct 2015

Not satisfied. Room was not ready upon arrival, not two single beds as requested, no air-conditioning as requested. Car was damaged by gate closing as there are no sensors on gate and they refuse to take any responsibility.

Cleanliness
3.0
Service
1.0
Location
4.0
Safety
2.0
Value for money
2.0
Alice
Muco Guesthouse

We apologise for not having the room ready on arrival. This was due the fact that it was checkout period and we were still cleaning up rooms after daily checkouts. Check-in time is normally from 2pm. As a guest house, our rooms do not have air-conditioning, this information is available on our listing, which the guest might have missed. However, we deeply empathize with him and we hope to upgrade in the near future. The incident at the gate was very unfortunate. Since we are in complex, we do not have complete control of the street gate. Our advice here is that he file a claim form with the insurance company and we will do everything in our power to assist the guest as witness to get compensation. As our motto says "your comfort is our passion " - we will never let down our guests, we have a reputation to maintain and so much to lose. We really apologize to the guest for all the inconveniences he encountered. Regards, Management

We apologise for not having the room ready on arrival. This was due the fact that it was checkout period and we were still cleaning up rooms after daily checkouts. Check-in time is normally from 2pm. As a guest house, our rooms do not have air-conditioning, this information is available on our listing, which the guest might have missed. However, we deeply empathize with him and we hope to upgrade in the near future. The incident at the gate was very unfortunate. Since we are in complex, we do not have complete control of the street gate. Our advice here is that he file a claim form with the insurance company and we will do everything in our power to assist the guest as witness to get compensation. As our motto says "your comfort is our passion " - we will never let down our guests, we have a reputation to maintain and so much to lose. We really apologize to the guest for all the inconveniences he encountered. Regards, Management

This review has been automatically translated using Google.

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4.1/5

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Properties 1

Reviews 9

On LekkeSlaap 10 years

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From
From R700
per night (sleeps 2)
9 reviews
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From
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per night (sleeps 2)
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  • Capacity: 18 people
  • All ages welcome
  • Check-in: 14:00 to 19:00
    Check-out: 10:00
  • Address: 3 6th Avenue, Edenburg, Rivonia, 2191, Gauteng
view more
https://travelground.imgix.net/AAEAAQAAAAAAAAAAAAAA72875a98f9ee12d6d204b51d69dac36bc5f736c4b27ffe0f75058dcd3c098f7d0c4a7c7dc4600d21edd2d7706d799412e155?w=1440&h=960&fit=crop&auto=enhance,format,compress&q=80 From R700 per night (sleeps 2) 9 5 1 5 3 6th Avenue Edenburg 2191 Gauteng 021 201 8901 14:00-19:00 10:00 -26.060481811517 28.063900608459

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