N'taba River Lodge & Spa
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4.1/5
Bugs Verified
Properties 1
Reviews 38
On LekkeSlaap 10 years
Review Summary
Akash M - Dec 2023
Overall rating
Awesome stay.
N'taba River Lodge & Spa 's response
Thank you Akash,
I appreciate your positive feedback. I look forward to hosting you again in the future.
Best wishes for the New Year.
Regards,
Kieron
Thomas B - Aug 2022
Overall rating
Very tranquil, beautiful parklike premises, safe parking.
Shirnelle N - Mar 2022
Overall rating
The staff were very helpful and professional and went the extra mile for us. The food was amazing and done to perfection.
Anonymous Guest - Jul 2024
Overall rating
Leon L - Apr 2024
Overall rating
Nie 'n rustige vakansie nie. Baie raserig in die dorp wat oorlaai is met toeters en.
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Not a peaceful holiday. Very noisy in the town which is overloaded with horns and.
Although the lodge is well equipped, the maintenance is neglected.
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Janet W - Dec 2023
Overall rating
Relaxed.
Philiswa L - Dec 2023
Overall rating
Terrible.
N'taba River Lodge & Spa 's response
Dear Philiswa,
I apologise that you were not satisfied with your stay at the Lodge. However, the Lodge is situated in a very rural part of the country. We try our best to provide a stable service and have invested in several boosters to keep the network running. However, Port St Johns had an electricity outage for 2 weeks early this December which affected the tower that supplies us with the network. It was completely out of our hands and we had to wait for a transformer to come in from Nelspruit. The generator is therefore controlled as it does not make sense to run it throughout the night as it costs a lot to run and it is also noisy.
The reception would have informed you in advance of switch-off times, so you would have been prepared.
Many thanks,
Regards,
Bugs
Liz B - Mar 2022
Overall rating
A relaxed, peaceful place to stay.
Masale M - Aug 2022
Overall rating
Excellent.
Erica V - Sep 2022
Overall rating
Kort wegbreek met vriende.
Read more
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Short break with friends.
The owners and staff are super friendly and with the restaurant and spa on site it is certainly very convenient. Owners have confirmed that they will soon renovate the resort which is really needed. Once upgraded, the resort will be value for money, but unfortunately at present there are a few things that need attention in the room where we stayed. Like for example the light that was moved and the holes were not closed. Bath outside is damaged. Grout in shower should be replaced or properly scrubbed. The curtains of the four-poster bed smelled very bad - not dirty, but not washed for a long time. Good luck with your renovations N'taba River Lodge & Spa.
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Ingrid V - Dec 2022
Overall rating
The location is beautiful. The first room we stayed in the hot water was not running in the shower as well as the shower is in the bath was not functioning well. At least one could have checked if everything worked.
N'taba River Lodge & Spa 's response
Dear Ingrid,
Thank you for your inputs - it does help us to improve where needed. Yes, unfortunately, as in most parts of the country, WiFi does not work when there is load shedding. This is because the tower is also off.
Please be advised that we do not have a restaurant. We have a dining room that serves only in-house guests. Our dining room is not open to the public, hence it will not have many patrons.
Regards,
Bugs
Monde M - Jan 2022
Overall rating
It was not good at all. We we were staying at Nyoni B room where we had to shower with cold water for the duration of our stay there.
N'taba River Lodge & Spa 's response
Dear Mr.Majavu,
Thank you for your input which you did discuss with me telephonically.
However, you did not complain about the hot water until a day had passed. You also complained to pay for laundry, which according to you should be free.
I apologized to you over the phone and we removed all laundry costs and we gave you a free upgrade to compensate for the water situation.
Hence we did assist as best we could.
Regards
Bugs
Xolelwa S - Oct 2022
Overall rating
The staff members are not friendly at all, those at the reception.
N'taba River Lodge & Spa 's response
Dear Xolelwa, I apologize for the Staff being unfriendly. I will look into this matter and rectify it with immediate effect. My staff are usually very friendly and helpful.
With regards to the swimming pool, we switch off at night because of the continuous load shedding problems. Our schedule is from 7-9pm most days. The swimming pool is not powered by the generator, hence lights are off.
Regards,
Bugs Moodley
Mark L - Jul 2022
Overall rating
Nice location but insist on accommodation you booked and paid for.
Read moreN'taba River Lodge & Spa 's response
Dear Mark,
I personally spoke to you on arrival and offered you the room you had booked. It was a standard room that we had no problem to offer you and it was available. You didn't even want to look at it. We had good intentions in re-allocating you to a Superior Room. There was no bad intentions as we only want all our guests to be comfortable. The Superior Room has a sliding door and a window in the bedroom as well. We were fully booked with Sardine Run Divers from Israel. Considering that it was a large group, one would expect a little noise on return to rooms etc. I had a Minister in the same room 2 days before you and I had no compliants.
Regards
Bugs
Kogalan G - Sep 2021
Overall rating
Excellent will definitely recommend, I will revisit.
Linda G - Jan 2021
Overall rating
Peaceful, relaxing, beautiful place to unwind.
Hope P - Aug 2021
Overall rating
Beautiful and relaxing and the lodge cooks amazing food.
Kerry T - Jan 2021
Overall rating
We had a lovely time.
Marius B - Dec 2021
Overall rating
Disappointed to say the least.
Read moreSonja C - Dec 2020
Overall rating
Stunning location on the river.
Trudy B - Dec 2020
Overall rating
Peaceful, beautiful and relaxing in a beautiful setting.
Kasturi M - Nov 2019
Overall rating
It was absolutely fantastic. Service with a smile.
N'taba River Lodge & Spa 's response
Dear Kasturi,
Your kind and encouraging comments are well noted and appreciated. We do thank you and your wonderful parents for your understanding with the renovations. We do hope to host you at N'taba in the future.
Kind Regards,
Bugs Moodley
Amelia B - Feb 2018
Overall rating
Rustige bederfweek!
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Quiet pamper week!
Wonderful welcome by staff! Nice, clean and very neat resort between the mountains and the river. The room was a cool escape in the hot summer heat. We had a great meal, thank you very much N'taba!
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Werner K - Dec 2018
Overall rating
Baie lekker gebly.
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Very nice stay.
Stayed for 5 nights, breakfast is very nice, but the menu for dinner is limited. At least there are plenty of other places to choose from.
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Elischa E - Dec 2018
Overall rating
Nie lekker nie.
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Not nice.
The bedding was dirty. There were no cups. Port St Johns is dirty and dangerous. Receptionist was not friendly or helpful. Waiters don't get tips.
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Wietse V - Oct 2017
Overall rating
Netjies en mooi, seker die moeite werd.
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Neat and pretty, definitely worth it.
A beautiful lodge with very friendly people. Helpful and with delicious food. Unfortunately, we couldn't go rowing on the river, but that certainly didn't dampen the mood. Just close to the beach and a little further from the lookout point at the runway. Probably a place to recommend.
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Karin Z - Dec 2017
Overall rating
N'taba is 'n oase net buite Port St Johns.
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N'taba is an oasis just outside Port St Johns.
We had a great stay at N'taba. It's a beautiful and neat place right next to the river, surrounded by mountains. I would recommend it for an overnight stay or maybe for a 2 night stay. The rooms were nice and clean. We had a very nice dinner and breakfast at the restaurant.
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Sindi Z - Sep 2017
Overall rating
Wonderful experience.
N'taba River Lodge & Spa 's response
Dear Cindy,
Thank you for your inputs, it is much appreciated. We do welcome suggestions as it helps us to improve.
I am however surprised because we do have an a la carte menu with a variety of different options available. You stayed for 3 nights and I am sure that there would have been many options ranging from curries, pastas, and grills that include meat, fish, prawns, and chicken.
Regards,
Bugs
Janis L - Dec 2017
Overall rating
Skoon, vriendelik. Baie buddha beelde. Heerlike ontbyt.
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Clean, friendly. Many buddha images. Delicious breakfast.
Our TV didn't work at first but they moved us later. The neighbors were noisy. Bedding was clean and decor in the rooms appropriate and luxurious. Buddha statues in front of each unit and pool. At least feel safe once you are in your room.
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Anonymous Guest - May 2017
Overall rating
Good stay. Environment very suspicious.
Good stay. Rooms good. Eat well. Service well. Environment and town uncertain.
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Shirnelle N - Nov 2016
Overall rating
Spectacular views with a tranquil environment with wonderful spa treatments that will leave you feeling relaxed
Read moreReynier D - Jan 2016
Overall rating
Uitmuntende waarde vir geld!
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Excellent value for money!
We were on our honeymoon and greatly appreciated and enjoyed Ntaba's service, location, cleanliness and well prepared meals. The lodge is working like a well-oiled machine. Only one pity: due to work requirements we had to return, but we would have liked to stay another week, but Ntaba see us again in 2016!
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Albert C - Dec 2016
Overall rating
Tranquil and relaxing.
Read moreHubertus D - Feb 2015
Overall rating
Mooie kamer, de bruidssuite, en geweldig bed.
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Beautiful room, the bridal suite, and a great bed.
It was very peaceful in the Lodge. The lodge lies beautifully on the river. The pool didn't look that clean, which is a shame.
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Mieke B - Jan 2015
Overall rating
Pragtige oord, goeie diens.
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Beautiful resort, great service.
Had a great time at N'taba River Lodge.
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Lisa O - Dec 2014
Overall rating
Excellent - I felt at home
Rozanne V - Dec 2014
Overall rating
Fantasties!
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Fantastic!
It was a fantastic time. We had a car accident on the way to Ntaba and they went out of their way to help and accommodate us with undercover parking etc. We couldn't use all the facilities because it rained most of the time. But it was great. Restful. Food was top notch!
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Johan V - Jul 2014
Overall rating
Die akkommodasie was fantasties. Die kos was heerlik. Die personeel was baie vriendelik.
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The accommodation was fantastic. The food was delicious. The staff was very friendly.
Fantastic! Clean! Everyone very helpful!
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- Capacity: 36 people
- No children under 12
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Check-in: 14:00 to 20:00
Check-out: 10:00 - Address: 634 Main Street, Undercliff, Port St Johns, 5120, Eastern Cape
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TGCSA rating:
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