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Namaqua Lodge

230 reviews
Lodge

Reviews

4.4/ 5

Based on 230 reviews

Very Good
Cleanliness
4.3
Location
4.5
Value for money
4.3
Service
4.5
Safety
4.5
Annelize H
Short stay ⋅ Individual traveller
5.0
Oct 2024

Feels like home - very clean. Best decision to stay there - customer service and atmosphere very good.

Voel soos by die huis - baie skoon. Beste besluit om daar te bly - kliëntediens en atmosfeer baie goed.

This review has been automatically translated using Google.
Cleanliness
5.0
Service
5.0
Location
5.0
Safety
5.0
Value for money
5.0
Room stayed in
Standard Rooms
Barry D
Short stay ⋅ With partner
5.0
Oct 2024

All as expected. Food was good at the restaurant.

Cleanliness
5.0
Service
5.0
Location
5.0
Safety
5.0
Value for money
5.0
Room stayed in
Standard Rooms
Jackie D
1 night stay ⋅ With partner
5.0
Sep 2024

Great stay. We slept wonderfully there. Rooms very neat and clean. Meals were delicious. Workers were so hospitable and helpful, you feel very much at home. Thank you very much.

Heerlike verblyf. Ons het heerlik geslaap daar. Kamers baie netjies en skoon. Etes was heerlik. Werkers was so gasvry en behulpsaam, mens voel baie tuis. Baie dankie.

This review has been automatically translated using Google.
Cleanliness
5.0
Service
5.0
Location
5.0
Safety
5.0
Value for money
5.0
Room stayed in
Standard Rooms
Johan K
1 night stay ⋅ With partner
5.0
Aug 2024

Excellent stay. Had a very pleasant experience. Customer service is top notch. Everything you want under one roof. Food in the restaurant was very good. PS ask about the Happy Hour! Jessica in the restaurant deserves a thumbs up.

Uitstekende verblyf. Baie aangename ervaring gehad. Klientediens is uit die boonste rakke. Alles wat jy wil hê onder een dak. Kos in die restaurant was baie goed. PS vra oor die Happy Hour! Jessica in die restaurant verdien 'n pluimpie.

This review has been automatically translated using Google.
Cleanliness
5.0
Service
5.0
Location
5.0
Safety
5.0
Value for money
5.0
Room stayed in
Self Catering Room
Clinton M
Short stay ⋅ Family with young children
5.0
Mar 2024

The hospitality was top level. I want to visit at least 3 times per year. It was blessed.

Cleanliness
5.0
Service
5.0
Location
5.0
Safety
5.0
Value for money
5.0
Room stayed in
Honeymoon Suite
Harry V
1 night stay ⋅ With partner
5.0
Jan 2024

Nice, comfortable, homely, clean, comfortable. We thoroughly enjoyed our stay. We were contacted early in the morning to confirm check-in time, were received super friendly and treated very hospitably.

Lekker, gerieflik, huislik, skoon, gemaklik. Ons het ons verblyf terdeë geniet. Ons is vroeg die oggend gekontak om inkloktyd te bevestig, is super vriendelik ontvang en baie gasvry behandel.

This review has been automatically translated using Google.
Cleanliness
5.0
Service
5.0
Location
5.0
Safety
5.0
Value for money
5.0
Room stayed in
Standard Rooms
Eljolene H
1 night stay ⋅ With partner
5.0
Jan 2024

Feel free to do so. We had a great stay, thank you.

Heerlik gerus. Ons het baie lekker gebly, dankie.

This review has been automatically translated using Google.
Cleanliness
5.0
Service
5.0
Location
5.0
Safety
5.0
Value for money
5.0
Room stayed in
Standard Rooms
Louise L
1 night stay ⋅ With partner
4.6
Jul 2024

Good place to stay. We stayed 1 night at Namaqua Lodge on our way. We had a nice meal in their restaurant. The variety of local wine was interesting. The accommodation was basic, but adequate. The staff were friendly and helpful.

Goeie oornagplek. Ons het 1 nag by Namaqua Lodge oorgebly op ons pad. Ons het lekker geëet in hul restaurant. Die verskeidenheid van plaaslike wyn was interessant. Die verblyf was basies, maar voldoende. Die personeel was vriendelik en hulpvaardig.

This review has been automatically translated using Google.
Cleanliness
5.0
Service
5.0
Location
5.0
Safety
4.0
Value for money
4.0
Room stayed in
Standard Rooms
Lutz S
1 night stay ⋅ With partner
4.6
Jan 2024

Not okay. The room smelled like a drainpipe all the time. The air conditioner was installed very low against the wall. The air blew on top of us because the lid was missing.

Cleanliness
5.0
Service
5.0
Location
4.0
Safety
5.0
Value for money
4.0
Room stayed in
Standard Twin Room
Santa
Namaqua Lodge

Good morning Lutz, Firstly, I want to thank you for your review. We always appreciate all reviews, good or bad. Without reviews, we will not know how to better our service to our clients. Thank you for bringing the situation of the drainpipe to our attention. This was an unforeseen situation that we had no control over as it was caused by a blocked drain, but please be assured that this situation has been attended to and has been resolved. We are very sorry that you felt the air conditioning to be insufficient. Our temperatures in this region do get extremely hot and thus we have found that if the air conditioning is installed lower, rather than higher the guests do appreciate it more as it is more efficient. We apologise for the fact that the air conditioning blew directly onto your bed. We noticed after your complaint that someone actually broke off the flap on the air conditioning. We did not have prior knowledge of this and it is something that we cannot do anything about. The company that manufactured that specific air conditioning does not exist anymore and the parts are no longer available. The only option we have now is to replace the entire air conditioning and this is not a cost-effective solution at this stage. We are saddened by the fact that you had some unpleasant experiences, but truly do hope that the rest of your stay was a good experience. We do hope that you will consider visiting our institution again in the future. Kind regards, Namaqua Lodge Management

Goeie môre Lutz, Eerstens wil ek jou bedank vir jou resensie. Ons waardeer altyd alle resensies, goed of sleg. Sonder resensies sal ons nie weet hoe om ons diens aan ons kliënte te verbeter nie. Dankie dat jy die situasie van die dreinpyp onder ons aandag gebring het. Dit was 'n onvoorsiene situasie waaroor ons geen beheer gehad het nie, aangesien dit veroorsaak is deur 'n verstopte drein, maar wees asseblief verseker dat daar aan hierdie situasie aandag gegee is en opgelos is. Ons is baie jammer dat u gevoel het die lugversorging is onvoldoende. Ons temperature in hierdie streek word wel uiters warm en daarom het ons gevind dat as die lugversorging laer geïnstalleer is, eerder as hoër, die gaste dit wel meer waardeer aangesien dit meer doeltreffend is. Ons vra om verskoning vir die feit dat die lugversorging direk op jou bed geblaas het. Ons het na jou klagte opgemerk dat iemand eintlik die klep op die lugversorging afgebreek het. Ons het nie vooraf kennis hiervan gehad nie en dit is iets waaraan ons niks kan doen nie. Die maatskappy wat daardie spesifieke lugversorging vervaardig het, bestaan nie meer nie en die onderdele is nie meer beskikbaar nie. Die enigste opsie wat ons nou het, is om die hele lugversorging te vervang en dit is nie in hierdie stadium 'n kostedoeltreffende oplossing nie. Ons is hartseer oor die feit dat jy 'n paar onaangename ervarings gehad het, maar hoop werklik dat die res van jou verblyf 'n goeie ervaring was. Ons hoop dat u dit sal oorweeg om in die toekoms weer ons instelling te besoek. Vriendelike groete, Namaqua Lodge Bestuur

This review has been automatically translated using Google.
Lizette C
1 night stay ⋅ With friends
4.4
Aug 2024

Fantastic service and friendliness. We had a very nice stay. Lumpy service was absolutely exceptional! All the staff were friendly, considerate and helpful!

Fantastiese diens en vriendlikheid. Ons het baie lekker gebly. Klonte diens was absoluut buitengewoon! Al die personeel was vriendelik, bedag saam en behulpzaam!

This review has been automatically translated using Google.
Cleanliness
4.0
Service
5.0
Location
5.0
Safety
4.0
Value for money
4.0
Room stayed in
Standard Rooms

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4.4/5

Santa Verified

Properties 1

Reviews 230

On LekkeSlaap 7 years

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From
From R920
per night, for 2 ppl
230 reviews
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SECURE PAYMENT VIA
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per night, for 2 ppl
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  • Capacity: 62 people
  • All ages welcome
  • Check-in: 14:00 to 23:00
    Check-out: 10:00
  • Address: 22 Voortrekker Street, Vanrhynsdorp, 8170, Western Cape
view more
https://travelground.imgix.net/AAEAAQAAAAAAAAAAAAAAJDU5ZjQ4MzcxLTlhZjctNDRhMi05MDc2LTY4NDI5ZTRhMjkxYw?w=1440&h=960&fit=crop&auto=enhance,format,compress&q=80 From R920 per night, for 2 ppl 230 5 1 5 22 Voortrekker Street Vanrhynsdorp 8170 Western Cape 021 201 8901 14:00-23:00 10:00 -31.6095698 18.7361194

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