Never again.
Unit was filled with the owners' private clutter. Not really professional at all. The main bedroom wall behind the bed was covered with damp and smelt really horrible. The unit in general stank of damp and mould. The beds were terribly uncomfortable. The beds have most possibly not been replaced in over 10 years. I woke up with back pain every morning because of this. The beach gate key was missing, so we ended up not making use of this unit's main feature of easy access to the beach. The shower barely worked, and the bath hand shower barely worked. I forgot to mention the massive roaches on the beds and couches. Great location, but this unit is horribly overpriced considering the above issues. I will never return to this accommodation again.
Dear Wesley,
Thank you for your valued feedback.
We sincerely apologise for the inconvenience caused to you during your stay and assure you that the issues you raised have been addressed.
We have had the apartment sprayed for insects, and the wall was inspected by a contractor, who is busy fixing the damp issues on one wall, as well as replacing the shower head.
The beach gate key was replaced, and I spoke to the owner, and we have since moved all of her personal items into the cupboards at the entrance and locked them away to improve the ambiance in the apartment.
The owner is coming to stay early next year and will make a decision regarding the beds.
We value our guests' experience with us, and sincerely hope we can accommodate you again in the future.
Regards,
Mandy.
Liewe Wesley,
Dankie vir jou gewaardeerde terugvoer.
Ons vra opreg om verskoning vir die ongerief wat u tydens u verblyf veroorsaak het en verseker u dat die kwessies wat u geopper het aangespreek is.
Ons het die woonstel vir insekte laat spuit, en die muur is deur 'n kontrakteur ondersoek, wat besig is om die vogprobleme op een muur reg te maak, asook om die stortkop te vervang.
Die strandheksleutel is vervang, en ek het met die eienaar gepraat, en ons het sedertdien al haar persoonlike items in die kaste by die ingang ingeskuif en weggesluit om die atmosfeer in die woonstel te verbeter.
Die eienaar kom bly vroeg volgende jaar en sal 'n besluit neem oor die beddens.
Ons waardeer ons gaste se ervaring by ons, en hoop van harte dat ons jou weer in die toekoms kan akkommodeer.
Groete,
Mandy.
This review has been automatically translated using Google.
Yvonne M
Long stay ⋅ Family with teenagers
3.6
Jan 2021
View is great, beaches access fantastic.
Place was dirty and falling apart. Cockroaches in the apartment have taken over. We spent the whole time on the porch because the apartment was not at all up to standard for the money we paid here.
Uitsig is wonderlik, strande toegang fantasties.
Plek was vuil en val uitmekaar. Kokerotte in die woonstel het oorgevat. Ons het die heeltyd op die stoep spandeer, want die woonstel was glad nie op standaard vir die geld wat ons hier betaal het nie.
This review has been automatically translated using Google.
Hi Yvonne,
Thank you for your valued feedback. I wish you would have let us know if the place was not clean and I would have sent our housekeeper there to inspect and have someone deep clean the place for you as we do not want our guests to be unhappy.
We will let the owner know about the cockroaches and get a pest control company in to do a spray.
We sincerely hope we can accommodate you again in future.
Thanks and regards,
Mandy.
Hallo Yvonne,
Dankie vir jou gewaardeerde terugvoer. Ek wens jy sou ons laat weet het as die plek nie skoon was nie en ek sou ons huishoudster soontoe gestuur het om te inspekteer en iemand die plek vir jou diep skoon te maak aangesien ons nie wil hê ons gaste moet ongelukkig wees nie.
Ons sal die eienaar van die kakkerlakke laat weet en 'n plaagbeheermaatskappy kry om 'n bespuiting te doen.
Ons hoop van harte dat ons u in die toekoms weer kan akkommodeer.
Dankie en groete,
Mandy.
This review has been automatically translated using Google.
Johann H
Long stay ⋅ Family with young children
5.0
Dec 2020
It was wonderful.
Good location, safe and quiet environment.
Heerlik gewees.
Goeie ligging, veilig en stil omgewing.
This review has been automatically translated using Google.
Cleanliness
5.0
Service
5.0
Location
5.0
Safety
5.0
Value for money
5.0
Val R
Short stay ⋅ Family with teenagers
4.0
Jan 2020
Beautiful views with comfortable accommodation.
Only recommendation would be to renew the beds and the kitchen.
Cleanliness
4.0
Service
4.0
Location
4.0
Safety
4.0
Value for money
4.0
Sizwe S
Short stay ⋅ Family with teenagers
5.0
Dec 2019
It was a lovely experience, we really enjoyed it.
Keep it up the excellent service.
Cleanliness
5.0
Service
5.0
Location
5.0
Safety
5.0
Value for money
5.0
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From R1 350 per night (sleeps 6)
5514519 Bream CrescentNomads Nook 84285KwaZulu-Natal021 201 890115:00-23:0009:00-30.88650530.352425