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O’Hanna’s Guest House

21 reviews
Guest House

Reviews

3.6/ 5

Based on 21 reviews

Good
Cleanliness
3.3
Location
3.3
Value for money
3.6
Service
3.8
Safety
3.7
Ilse S
1 night stay ⋅ With friends
3.2
Dec 2022

Friendly, but basic. Considering their rate, you just expect basic. There are 2 things that bothered: No toilet paper, but they brought after we asked for a roll. The shower was not clean.

Vriendelik, maar basies. As jy hulle tarief in ag neem, verwag jy net basies. Daar is 2 goed wat gepla het: Geen toiletpapier nie, maar hulle het gebring nadat ons gevra het vir 'n rolletjie. Die stort was nie skoon nie.

This review has been automatically translated using Google.
Cleanliness
2.0
Service
5.0
Location
1.0
Safety
4.0
Value for money
4.0
Susan V
Short stay ⋅ With partner
1.6
May 2022

Disappointing and did not expect such place on website. From lights out, power plugs not working, bedding changed and not looking good, room smelled musty, had to give cash from balance, no card facilities, room poorly cleaned, bed not neatly made, bins not emptied and now still waiting for my change and also receipt. Recommend to place not safe considering environment and please check this place really not good advertisement for website and I have been with you for years. Urgent request to inspect about quality. Their fee is more than a place to sleep in Bloemfontein and there it was star quality.

Teleurstellend en verwag nie so plek op webtuiste. Van ligte dood, kragproppe wat nie werk nie, beddegoed ompaar en lyk nie goed, kamer bedompig geruik, moes kontant gee van balans, geen kaartfasiliteite, kamer swak skoongemaak, bed nie netjies opgemaak, drommetjies nie uitgegooi nie en wag nou nog vir my kleingeld en ook kwitansie. Beveel aan plek nie veilig in ag geneem omgewing en asseblief kyk na hierdie plek regtig nie goeie advertensie vir webtuiste nie en ek is al jare by julle. Versoek dringend om te inspekteer oor kwaliteit. Hul fooi meer as slaapplek in Bloemfontein en daar was dit stergehalte.

This review has been automatically translated using Google.
Cleanliness
2.0
Service
1.0
Location
2.0
Safety
1.0
Value for money
2.0
Lee-Ann Hendrick and
O’Hanna’s Guest House

Hi Susan, There sorry to hear about your experience. Please note we will make sure all your concerns are addressed. Kind regards

Hallo Susan, Daar is jammer om te hoor van jou ervaring. Neem asseblief kennis dat ons sal seker maak dat al jou bekommernisse aangespreek word. Vriendelike groete

This review has been automatically translated using Google.
Jamie-lee B
1 night stay ⋅ With partner
5.0
Oct 2021

Professional, friendly staff, clean. Thank you! Nice, quaint place. Appreciated how clean it was, also how easily I was able to book it, a very helpful, professionally-run guest house. Thank you so much.

Cleanliness
5.0
Service
5.0
Location
5.0
Safety
5.0
Value for money
5.0
Lebone M
Long stay ⋅ On business
5.0
Jan 2021

Good. No discount given for 10 straight days.

Cleanliness
5.0
Service
5.0
Location
5.0
Safety
5.0
Value for money
5.0
Denise C
Short stay ⋅ On business
4.0
May 2021

Business trip Initially struggled to get in on arrival.

Besigheidsreis Aanvanklik gesukkel om in te kom met aankoms.

This review has been automatically translated using Google.
Cleanliness
4.0
Service
4.0
Location
3.0
Safety
5.0
Value for money
4.0
Michael G
1 night stay ⋅ With partner
3.4
Dec 2021

It worked out cheaper than driving home and returning the next day. The bed is in desperate need of replacing as it sags substantially in the middle but the room is otherwise as expected.

Cleanliness
4.0
Service
4.0
Location
3.0
Safety
3.0
Value for money
3.0
Lee-Ann Hendrick and
O’Hanna’s Guest House

Hi Michael, Thank you for your valued feedback. Kind regards, Andre

Hallo Michael, Dankie vir jou gewaardeerde terugvoer. Vriendelike groete, Andre

This review has been automatically translated using Google.
Sibusiso K
1 night stay ⋅ With partner
5.0
Feb 2020

It was great. Assistance is always there when you need it. A very peaceful place to be in. It's a very peaceful place. Assistance is always nearby. It's clean and comfortable.

Cleanliness
5.0
Service
5.0
Location
5.0
Safety
5.0
Value for money
5.0
Lee-Ann Hendrick and
O’Hanna’s Guest House

Thank you so much. Always a pleasure hosting you. Welcome back anytime.

Thank you so much. Always a pleasure hosting you. Welcome back anytime.

This review has been automatically translated using Google.
Juli O
1 night stay ⋅ With partner
2.0
Sep 2019

It is a dirty dump. The floors and shower floor were dirty! The bedside mats were covered in dust and sand! Don't know how they got a 3 star grading.

Cleanliness
1.0
Service
2.0
Location
2.0
Safety
3.0
Value for money
2.0
Lee-Ann Hendrick and
O’Hanna’s Guest House

Hi there There was great confusion as the guest booked on 2 different websites under 2 different names and thought they paid the money to us direct. Megan sorted that out but the male partner sounded very irritated at that stage, not sure if that affected their stay. We had numerous rooms open but they never complained or asked for another room. We gave them our best room and will be more than happy to send you pictures as soon as the current guest, they have been here for 3 nights in the same room and are full of praise, booked out. Thank you. Kind regards

haai daar Daar was groot verwarring aangesien die gas op 2 verskillende webwerwe onder 2 verskillende name bespreek het en gedink het hulle het die geld direk aan ons betaal. Megan het dit uitgesorteer, maar die manlike maat het op daardie stadium baie geïrriteerd geklink, nie seker of dit hul verblyf beïnvloed het nie. Ons het talle kamers oop gehad, maar hulle het nooit gekla of vir 'n ander kamer gevra nie. Ons het vir hulle ons beste kamer gegee en sal meer as graag vir jou foto's stuur sodra die huidige gas, hulle is hier vir 3 nagte in dieselfde kamer en is vol lof, uitgeboek. Dankie. Vriendelike groete

This review has been automatically translated using Google.
Janie W
1 night stay ⋅ Family with teenagers
2.0
Aug 2018

Located in a precarious environment and old. Although the customer service is excellent, the building is very old and not well maintained. The bedding is old and washed out, and the rooms are not particularly well cleaned.

Geleë in 'n bedenklike omgewing en oud. Alhoewel die kliëntediens uitstekend is, is die gebou baie oud en nie goed versorg nie. Die beddegoed is oud en uitgewas, en die kamers is nie besonder goed skoongemaak nie.

This review has been automatically translated using Google.
Cleanliness
1.0
Service
3.0
Location
1.0
Safety
2.0
Value for money
3.0
Lee-Ann Hendrick and
O’Hanna’s Guest House

Hi Janie Trust you are well. Our building goes through a maintenance plan every month but thank you for your concern. Some linen might have been slightly older as we had to put extra beds in the rooms for you, we will take note of this. We provided jugs for water, so our customers can collect water from the only taps in the room. Our water gets filtrated through our own system here and is purified through that system. Our security consists of camera’s, razor wire, as well as an electric fence. We will certainly take your concerns in regard. Thank you. Kind regards, Andre

Hallo Janie Vertrou dit gaan goed met jou. Ons gebou gaan elke maand deur 'n instandhoudingsplan maar dankie vir jou besorgdheid. Sommige linne was dalk effens ouer aangesien ons ekstra beddens in die kamers vir jou moes sit, ons sal hiervan kennis neem. Ons het kanne vir water voorsien, sodat ons kliënte water by die enigste krane in die kamer kan haal. Ons water word hier deur ons eie stelsel gefiltreer en word deur daardie stelsel gesuiwer. Ons sekuriteit bestaan uit kamera's, lemmetjiesdraad, asook 'n elektriese heining. Ons sal beslis u bekommernisse in ag neem. Dankie. Vriendelike groete, Andre

This review has been automatically translated using Google.
Zama J
1 night stay ⋅ With partner
1.4
Dec 2017

I didn't get the best service. Water was cold. No toilet paper at the toilet. No water at fridge, we had to use water from toilet basin.

Cleanliness
3.0
Service
1.0
Location
1.0
Safety
1.0
Value for money
1.0
Lee-Ann Hendrick and
O’Hanna’s Guest House

Dear Mr Zama Jiyane. With regards to your review I would like to remark as follows. Firstly. On booking in you were advised the we have gas geysers and was told to let the hot tap run for a while until it gets hot and then adjust with the cold. We explained it all as we always do. Secondly. We do leave extra toilet paper in the windowsill above the toilet. Thirdly. We leave a jug next to the kettle to fill the kettle with as the accommodation is rooms only with no kitchen facilities, same as in a hotel. If the guest was not happy to use water from the basin (in the bathroom) then they could have gone to our kitchen but the water comes from the same main supply. Thank you

Dear Mr Zama Jiyane. With regards to your review I would like to remark as follows. Firstly. On booking in you were advised the we have gas geysers and was told to let the hot tap run for a while until it gets hot and then adjust with the cold. We explained it all as we always do. Secondly. We do leave extra toilet paper in the windowsill above the toilet. Thirdly. We leave a jug next to the kettle to fill the kettle with as the accommodation is rooms only with no kitchen facilities, same as in a hotel. If the guest was not happy to use water from the basin (in the bathroom) then they could have gone to our kitchen but the water comes from the same main supply. Thank you

This review has been automatically translated using Google.

Meet your host

Take a look at the host’s track record.

3.6/5

Lee-Ann and
Hendrick ...

Properties 1

Reviews 21

On LekkeSlaap 14 years

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From
From R580
per night (sleeps 2)
21 reviews
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SECURE PAYMENT VIA
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From
R580
per night (sleeps 2)
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  • Capacity: 14 people
  • All ages welcome
  • Check-in: 12:00 to 21:00
    Check-out: 10:00
  • Address: No 1 Rose Street corner 4th Avenue, Florida, Roodepoort, 1710, Gauteng
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https://travelground.imgix.net/AAEAAQAAAAAAAAAAAAAAf164d9ecb48f379a47ffaf1e8369ecc88d77099e66942eb1105e215c0b2aa943d427c139bf60504840bfe0f5f9f743d7de74?w=1440&h=960&fit=crop&auto=enhance,format,compress&q=80 From R580 per night (sleeps 2) 21 5 1 4 No 1 Rose Street corner 4th Avenue Florida 1710 Gauteng 021 201 8901 12:00-21:00 10:00 -26.173579890601 27.912375926971

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